CMSA's 19th Annual Conference & Expo
Case Management - Phoenix, AZ - June 2009
Register Today
Faculty & Speakers
 Cheryl A. Acres, RN, CCM
Case Manager
ValueCheck
Dallas, TX
  • CP03 -  [BIO]  CoP: Entrepreneur


 
 Theresa Jane Adell, RN, MS, CNRN, CCM
Case Manager Supervisor
Stonybrook University Hospital
Stonybrook, NY
  • PP02 -  [BIO]  Clinical Documentation Specialists -- The New Adjunct to Case Management


 
 Lisa K. Alberte, RN, BSN, CCM, MS, CRC, ABDA
Rehabilitation Specialist/President
Lisa K. Alberte & Associates
Muskego, WI
  • 2305 -  [BIO]  Road Trip of Strength -- Case Management of Iraq Veteran with a TBI


 
 Jose L. Alejandro, RN-BC, MSN, MBA, CCM, ACHE
Faculty, El Centro College and CEO, Alejandro Group, LLC
Alejandro Group, LLC (dba Alaris)
Dallas, TX
  • 2209 -  [BIO]  Mentoring Leadership STARS Within Case Management


 
 Jim Andrews, R.Ph
Senior Vice President of Pharmacy Operations
Cypress Care
Duluth, GA
  • 2308 -  [BIO]  Beyond Unit Cost: The Next Generation of Pharmacy Benefit Management


 
 Nelson Aragon, PharmD
Clinical Pharmacist
PMSI
Tampa, FL
  • PP04 -  [BIO]  Oh My Aching Back -- Strategies for Treatment of Back Pain


 
 Cheryl E. Arford, RN, MHA, CCM
Medical CM/Referral Dev.
Wellspring Partners, Huron Consulting Group
Chicago, IL
  • 2104 -  [BIO]  Documenting Excellence! Justify Length of Stay and Increase Your Case Mix Index


 
 Laura Ann Bachrach, RN, BSN, MSL, CCM, CLL
Grace's Oracle
Tempe, AZ
  • 2409 -  [BIO]  Challenges of Our Ever-Changing World


 
John Banja, PhD
Professor and Medical Ethicist
Center for Ethics, Emory University
Atlanta, GA
  • HBS1 -  [BIO]  The Normalization of Deviance in Healthcare Organizations
  • 2208 -  [BIO]  When Case Managers Fail To Speak Up: Ethical Issues and Recommendations


 
 Gail Bean, BSN, RN, CCM
Manager - Provider Relations
Texas Children's Health Plan
Houston, TX
  • PP01 -  [BIO]  Case Management Resourcing of the Medical Home: A Health Plan Approach


 
Bruce A. Berger, PhD, RPh
Professor Emeritus of Pharmacy Care Systems
Pharmacy Care Systems
Auburn, AL
  • 2301 -  [BIO]  A Practical Approach to Motivational Interviewing: What Is It? Why Is It So Important?


 
 Shawna Bianco, RN, MBA
Clinical Documentation Specialist
Stony Brook University Hospital
Stony Brook, NY
  • PP02 -  [BIO]  Clinical Documentation Specialists -- The New Adjunct to Case Management


 
 Alan Boardman, LMSW
Program Director
Beacon Health Strategies, LLC
Woburn, MA
  • 2304 -  [BIO]  Stop the Tug of War! Implement the IM-CAG Tool and Let Your Patient Win


 
 David Wayne Bueltemann, BS
Supervisor, Senior Claimant Representatives
Allsup
Belleville, IL
  • 2202 -  [BIO]  Understanding Social Security Disability Insurance (SSDI)


 
 Vivian C. Campagna, MSN, RN,BC, CCM
Director of Case Management
St. Vincent's Hospital Manhattan
New York, NY
  • 2204 -  [BIO]  The Case Manager's Role in Clinical Resource Management


 
 Catherine Campbell, RN, MBA, FACHE
Nursing Faculty, El Centro College
El Centro College
Dallas, TX
  • CP07 -  [BIO]  CoP: Public Policy
  • 2209 -  [BIO]  Mentoring Leadership STARS Within Case Management


 
 William Carroll
Exec. VP & Chief Technical Officer
Meagan Medical, Inc.
Vancouver, WA
  • 2103 -  [BIO]  Innovations In Pain Management and Home Care: Treating the Sickest Sick


 
 Anna Carson, RN
RN Case Manager
Massachusetts General Hospital
Boston, MA
  • PP09 -  [BIO]  Case Management Alliance Program -- A Practice-Based CM Program


 
 Jo S. Carter, RN, BSN, CCM
Senior Director, Network Services
Paradigm Management Serivces
Richmond, VA
  • 2201 -  [BIO]  Perception of Nearly 7000 Case Managers About the Practice of Case Management


 
Toni G. Cesta, RN, FAAN, PhD
Sr. VP--Operational Efficiency & Capacity Mgmt.
Lutheran Medical Center
Brooklyn, NY
  • PC3 -  [BIO]  Hospital Case Manager Update: What's New for 2010 and Beyond!


 
 Patricia A. Chamberlin, RN, CCM
RN Care Manager
United Heath Services Hospitals
Johnson City, NY
  • PP11 -  [BIO]  Understanding the Multiple Layers of Medicare & Medicaid Review Entities


 
 Valeda Chaszar, RN, CCM
Nurse Care Manager
United Health Services Hospitals
Binghamton, NY
  • PP11 -  [BIO]  Understanding the Multiple Layers of Medicare & Medicaid Review Entities


 
 Victoria Choate, RN, CCM, RN-BC, CCP, PAHM
VP - Performance Excellence, Chief Quality Officer
Cheyenne Regional Medical Center
Cheyenne, WY
  • 2207 -  [BIO]  From Managed Care to Accountable Care, A Journey to Organizational Integration


 
Margaret P. Chu, RN, BSN, MPA, RNC, CCM, CPHQ
Associate
East Williston, NY
  • QPA1 -  [BIO]  Quality & Performance Improvement: Recognizing Our Success


 
Charles R. Cole, CMSgt
Chief, Medical Enlisted Force
U.S. Pentegon
Washington, DC
  • KS1A -  [BIO]  SPECIAL ADDRESS by U.S. Air Force Surgeon General & USAF Chief, Medical Enlisted Force (CMEF)


 
 Wendy L. Conners, RN, BSN, CCM
Director of Utilization Mgmt. & Case Mgmt.
Resurrection healthcare Preferred
Chicago, IL
  • CP07 -  [BIO]  CoP: Public Policy


 
 Janet Sue Coulter, RN, MSN, MS, CCM
Director of Nursing
RETS College School of Nursing, Bohecker College
Cincinnati, OH
  • CP02 -  [BIO]  CoP: Disease Mgmt.
  • PP07 -  [BIO]  Case Management and MTM: Collaborating to Make A Difference Together (Phase 2)


 
Kathy Dianne Craig, MS, RN, CCM
President & Founder
Craig Research Continuum, LLC
Kingston, ON
CAN
  • 2208 -  [BIO]  When Case Managers Fail To Speak Up: Ethical Issues and Recommendations


 
 Beverly Cunningham, MS, RN
VP - Clinical Performance Improvement
Medical City Dallas Hospital
Dallas, TX
  • PC3 -  [BIO]  Hospital Case Manager Update: What's New for 2010 and Beyond!


 
Stefani Daniels, RN, MSNA, CMAC, ACM
Managing Partner
Phoenix Medical Mgmt, Inc.
Pompano Beach, FL
  • HBS2 -  [BIO]  Best Practices & Future Trends in Hospital Case Management


 
Lynda C. Davis, MA, MPA, PhD
Founder and CEO
See.Care.Do Institute
Great Falls, VA
  • 2411 -  [BIO]  Creating a "Dynamic Duo" -- New Tools for Case Managers & Caregivers to Use Together


 
Don Dea
Co-Founder
Fusion Productions
Webster, NY
  • KS02 -  [BIO]  Social Media, Technology, and Case Management


 
 Christine Degan, RN, MA
Vice President Clinical and Quality
Beacon Health Strategies
Woburn, MA
  • 2107 -  [BIO]  Home-Based Treatment: Bridging the Gap from Hospital to Home-Based Care


 
 Barbara Ann DeGray, RN, CRRN, MBA
Director, Nurse Case Management
Managed Care Advisors
Bethesda, MD
  • 2408 -  [BIO]  Telephonic Case Management Reduces Federal Work Comp Disability


 
 Felizitas Devine, RN, MS, MBA, CCM
President
Healthcare Technology Mangement Services
Indianapolis, ID
  • CP05 -  [BIO]  CoP: Managed Care


 
 Angela R. Ducker, RN, BSN, MSN
Clinical Case Manager
PMSI
Tampa, FL
  • PP04 -  [BIO]  Oh My Aching Back -- Strategies for Treatment of Back Pain


 
 Kim Duckett
Prosthetist
Fourroux Orthotics & Prosthetics
Huntsville, AL
  • 2405 -  [BIO]  Prosthetics -- Balance Your Patient's Care, Outcome, & Cost


 
 Ellen Patricia Fink-Samnick, LCSW, CCM, CRC
Owner/President
EFS Supervision Strategies
Burke, VA
  • 2108 -  [BIO]  When Ethics and Duty Collide: Ethical Obligation vs. Best Practice


 
Josephine Gloria Foley, RN, BSN, CCM
CEO/Manager
Professional Case Managers
Dearborn, MI
  • PP13 -  [BIO]  Understanding the Hispanic Culture


 
 Michael A. Frabotta, RN, BSN
Director, National Payor Sales
RS Medical
Vancouver, WA
  • 2103 -  [BIO]  Innovations In Pain Management and Home Care: Treating the Sickest Sick


 
Jeff Thomas Frater, RN, BSN
Clinical Trainer
Colbert, WA
  • CP02 -  [BIO]  CoP: Disease Mgmt.
  • 2302 -  [BIO]  The Emerging Health Care Consumer -- Roles for the Case Manager


 
 Teresa Crawford Fugate, RN, BBA, CCM, CPHQ
Vice President, Case Mgmt. Svs.
Washburn, TN
  • PP15 -  [BIO]  Reaching Capacity Management Goal with Multidisciplinary Teamwork


 
 Marilyn R. Gardner, RN, BS
Clinical Liaison/Professional Education Specialist
MA Department of Public Health
Boston, MA
  • 2111 -  [BIO]  Chronic Disease Self-Management -- An Evidence-Based, Patient-Focused Program
  • 2410 -  [BIO]  The Healthy Heart Program: A Low Literacy, Culturally Adapted Lifestyle Intervention


 
 Pat M. Genardo, RN, BSN, MBA
CEO/Case Manager
Elite Care Management, Inc.
Naperville, IL
  • CP06 -  [BIO]  CoP: Post Acute Care


 
 Agnes Gentile, RN, BS, CCRN
Nurse Mgr - Medical Intensive Care Unit
The Reading Hospital & Medical Center
West Reading, PA
  • PP05 -  [BIO]  An Integrative Model for Engaging Clients and Providers in Care Decisions


 
 Heidi Gill, NHA, CCM
Planetree Continuing Care Director
Planetree
Derby, CT
  • 2110 -  [BIO]  Using the Consumer Information Processing (CIP) Model to Develop Print and Online Health Promotion Resources for Members with Limited Health Literacy Skills


 
Carol A. Gleason, MM, RN, CRRN, CCM, LRC, BCPC
Float Care Coordinator
Brigham and Women's Hospital
Boston, MA
  • PP14 -  [BIO]  Equation for Success: Case Managers + Political Activism = Successful Transitions of Care
  • 2102 -  [BIO]  Making Case Management History
  • 2403 -  [BIO]  Multi-State Licensure: Rules and Regulations Affecting Case Management Practice


 
Charles Bruce Green, BS, PhD
Lt Gen / AF Surgeon General
U.S. Pentagon
Washington, DC
  • KS1A -  [BIO]  SPECIAL ADDRESS by U.S. Air Force Surgeon General & USAF Chief, Medical Enlisted Force (CMEF)


 
 Kimberly S. Gully, MS, CCC-SLP, CCM, CBIST
Executive Director
Gentiva Rehab Without Walls
West Covina, CA
  • PP17 -  [BIO]  Managing Resources for TBI Survivors: From Coma to Community


 
 Rachel Happel, RN, BSN, CCM
Consultant
Bridge Med-Psych Consulting
Cedar Rapids, IA
  • CP08 -  [BIO]  CoP: Social Work/Behavioral Health


 
 Tracy Harrell, RPh
Clinical Intervention Mgr
Wellpoint NextRX
Zionsville, IN
  • PP07 -  [BIO]  Case Management and MTM: Collaborating to Make A Difference Together (Phase 2)


 
 Sherri Lynn Hayes, RN, CCM
Asst. VP - Case Management
North Oaks Health System
Hammond, LA
  • 2404 -  [BIO]  Program Redesign for Acute Care Hospitals -- A Success Story


 
 Karen Lynn Hercules-Doerr, MBA, BSRT
National Sales Director, Consumer Sales & Marketing
Allsup
Belleville, IL
  • 2202 -  [BIO]  Understanding Social Security Disability Insurance (SSDI)


 
 Sheryl A. Hiers, RN, BSN, MPH, CCM
Manager of Quality & Clinical Effectiveness
Knoxville, TN
  • PP15 -  [BIO]  Reaching Capacity Management Goal with Multidisciplinary Teamwork


 
 Peggy Hoffman, CAE
President
Mariner Management & Marketing, LLC
Laurel, MD
  • PC2 -  [BIO]  Creating An Exceptional Member Experience (Chapter Leadership Workshop)


 
 Marjorie Ann Ingelsby, RN, BA, CPHQ, CCM, TNCC
Lead Case Manager
Naval Hospital Jacksonville FL
Jacksonville, FL
  • 2205 -  [BIO]  Innovative Case Management Across the Military Deployment Cycle


 
 Charmaine M. Jackson, RN, BSN, CCM, PAHM
Training Coordinator
Independence Blue Cross
Philadelphia, PA
  • PP08 -  [BIO]  Tools for Supporting the Oncology Case Management Program


 
 Kimberly D. Jungkind, MPH, RN, CCM
Dir., Customer Development & Strategic Initiatives
Pfizer, Inc.
New York, NY
  • 2401 -  [BIO]  Chronic Care Trends: What You Really Need To Know


 
 Elaine Key, RN, CCM
Payor Sales Specialist
RS Medical
Vancouver, WA
  • 2103 -  [BIO]  Innovations In Pain Management and Home Care: Treating the Sickest Sick


 
 Richard James Klingler, RN, BSN, CCM, MBA
Program Director & VP of Business Development
DCC, Inc.
Sandpoint, ID
  • CP02 -  [BIO]  CoP: Disease Mgmt.


 
Cheri A Lattimer, RN, BSN
Executive Director
CMSA
Little Rock, AR
  • QPA1 -  [BIO]  Quality & Performance Improvement: Recognizing Our Success
  • 2102 -  [BIO]  Making Case Management History


 
Hugh Lee
President
Fusion Productions
Webster, NY
  • KS02 -  [BIO]  Social Media, Technology, and Case Management


 
Margaret Ann Leonard, MS, RN-BC, FNP
Senior Vice President, Clinical Services
Hudson Health Plan
Tarrytown, NY
  • PP14 -  [BIO]  Equation for Success: Case Managers + Political Activism = Successful Transitions of Care
  • 2102 -  [BIO]  Making Case Management History
  • 2304 -  [BIO]  Stop the Tug of War! Implement the IM-CAG Tool and Let Your Patient Win
  • 2402 -  [BIO]  2010 CMSA Standards of Practice--CMSA Continuing to Lead the Way and Moving the Industry Forward


 
 Linda Lettow, RN, BSN, OCN, CCM
Oncology Case Manager
Golden, CO
  • PP06 -  [BIO]  Making the Most of Oncology Case Management Resources: A Solution for the TPA


 
Christine G. Leyden, RN, MSN
Chief Accreditation Officer and Senior Vice President, General Manager of Client Services
URAC
Washington, DC
  • PP03 -  [BIO]  Complying with URAC Case Management Standards for Better Consumer Care


 
 Frank A. Little, MSA, MSW
Management Analyst, Data Quality
Upper Marlboro, MD
  • 2109 -  [BIO]  Case Management Practice . . . From a Patient’s Perspective


 
Anne M. Llewellyn, RN-BC, MS, BHSA, CCM, CRRN
Editor in Chief - Case Mgmt. Products
Dorland Health, a Division of Access Intelligence
Plantation, FL
  • CP02 -  [BIO]  CoP: Disease Mgmt.
  • 2401 -  [BIO]  Chronic Care Trends: What You Really Need To Know


 
Sandra I. Lowery, RN, BSN, CRRN, CNLCP, CCM
President
CCMI Associates
Francestown, NH
  • PC1-Day 1 -  [BIO]  A Preparatory Course for Case Management Certification -- (1-1/2 Day Course)
  • PC1-Day 2 -  [BIO]  A Preparatory Course for Case Management Certification -- (1-1/2 Day Course)


 
 Kristi K. Macarelli, RN, CCM
Psychiatric Nurse Case Manager
Old Orchard Beach, ME
  • CP08 -  [BIO]  CoP: Social Work/Behavioral Health


 
 Susan B. MacDermott, RN,C, BSN
Clinical Manager
Beacon Health Strategies
Woburn, MA
  • 2107 -  [BIO]  Home-Based Treatment: Bridging the Gap from Hospital to Home-Based Care


 
 Christine MacDonell
Managing Director
Medical Rehabilitation & Int'l Aging Svs/Medical Rehab
Washington, DC
  • 2101 -  [BIO]  "Patient-Centered" Accreditation--the CARF International Approach


 
 Lynne A. Major, MSW, LCSW, CCM
On-site Complex Case Manager
Keystone Mercy Health Plan
Philadelphia, PA
  • PP12 -  [BIO]  Care Coordination: Closing Health Care Gaps


 
Pradeep Mally, MD
Assoc. Director, Neonatology Fellowship Training Prg.
Division of Neonatology/NYU School of Medicine
New York, NY
  • 2303 -  [BIO]  An Overview of Late Premature Neonates


 
 Veronica Mansfield, APRN, AE-C, CCM
Supervisor, Center for Chronic Care Management
Middlesex Hospital
Middletown, CT
  • 2210 -  [BIO]  A Nurse-Led Center for Chronic Care: Transforming Care in Our Community


 
 Carrie Ann Marion, RN, BSN, CCM
Vice President, Clinical Programs
WellCare
Tampa, FL
  • 2402 -  [BIO]  2010 CMSA Standards of Practice--CMSA Continuing to Lead the Way and Moving the Industry Forward


 
 Lisa M. Mattie, RN
Healthcare Management Consultant
Milliman, Inc
Wayne, PA
  • 2211 -  [BIO]  ICD-10: The Potential Impact on Clinical Management


 
 Susan McCarthy, LMSW, MS
Director of Social Work
Dept. of Care Management
Stony Brook, NY
  • 2307 -  [BIO]  Developing and Implementing a Discharge Barrier Coding System


 
 Sheilah Kathleen McGlone, RN, PAHM, CPUM, CCM
Director, Case Management & Utilization Review
Hudson Health Plan
Tarrytown, NY
  • 2304 -  [BIO]  Stop the Tug of War! Implement the IM-CAG Tool and Let Your Patient Win


 
 Lee Anne M. McKearan, MSN, RNC, CCM
Care Services Manager
MedCom Care Management, Inc.
Covington, LA
  • PP06 -  [BIO]  Making the Most of Oncology Case Management Resources: A Solution for the TPA


 
Mary Jane McKendry, RN, MBA, CCM
Senior Director, Clinicial Affairs
Haverhill, MA
  • 2310 -  [BIO]  Social Case Management: Overcoming Barriers for Under-Served Populations


 
 Kathleen Marie McKinnon, RN, BSN, CDE, CCM
Manager of Diabetes Care
Middlesex Hospital
Middletown, CT
  • 2210 -  [BIO]  A Nurse-Led Center for Chronic Care: Transforming Care in Our Community


 
Jane Margaret Melvin, BSc (hons) RNA
Managing Director
CareMax Limited
Runcorn, Chesire
ENG
  • 2306 -  [BIO]  Case Managers As Change Agents: Health System Redesign in a UK Hospital


 
 Catherine Morris, RN, MS, CCM
Executive Director, Care Mgmt.
East Massapequa, NY
  • 2307 -  [BIO]  Developing and Implementing a Discharge Barrier Coding System


 
Ian Morrison, PhD
Author, Consultant, Futurist
Menlo Park, CA
  • KS03 -  [BIO]  Ethics and the Future of the Healthcare Marketplace: The Quest for Value for All Americans


 
 Colonel Catherine Mozden
Program Manager, Case Mgmt.
U.S. Army MEDCOM
Falls Church, VA


 
 Teresa Marie Mueller, RN-BC, BS, CCM
Manager, Care Management Department
Liberty Mutual
Dover, NH
  • PP05 -  [BIO]  An Integrative Model for Engaging Clients and Providers in Care Decisions


 
Lynn S. Muller, RN, BA-HCM, CCM, JD
Nurse Attorney
Muller & Muller
Bergenfield, NJ
  • 2108 -  [BIO]  When Ethics and Duty Collide: Ethical Obligation vs. Best Practice


 
Mary Beth Newman, MSN, RN-BC, A-CCC, CMAC, CCP
Manager, Centers of Medical Excellence for Transplant
Loveland, OH
  • 2406 -  [BIO]  The Online World of Health Care Consumers: Welcome to Health 2.0!


 
 Gary Oppedahl
President/CEO
TBAB Health Care Services
Albuquerque, NM
  • 2309 -  [BIO]  Burnout? No. I Now Enjoy My Life!


 
 Terri Lynn Payne, RN, BSN, CCM
CM Team Leader
Community First Health Plans
San Antonio, TX


 
 Diane L. Phipps, RN, BSN, CCM, MBA
Consultant
Case Management Specialists, Inc.
Nashotah, WI
  • CP03 -  [BIO]  CoP: Entrepreneur


 
 Lauren Lisi Pino, MPH, CPH, CHES
Health Education and Wellness Coordinator
Neighborhood Health Plan
Boston, MA
  • PP10 -  [BIO]  Health Literacy and Managed Care: Using the Consumer Information Processing (CIP) Model to Develop Print and Online Health Promotion Resources for Members with Limited Health Literacy Skills


 
 Deborah B. Poling, PhDc, APRN,BC, FNP
Associate Professor and Case Manager
Arvada, CO
  • 2407 -  [BIO]  Two Case Management Models: Is There a Difference in Patient Outcomes?


 
 Mary Carol Ramos, PhD, RN, CPHQ, CPUM, CMAC
Federal Recovery Coordinator
San Antonio, TX
  • CP10 -  [BIO]  CoP: Military
  • 2105 -  [BIO]  Weaving the Safety Net: Lessons for Case Management Practice


 
 Diana Rappa-Kesser, RN, MSN, CCM
Sr. Director Case Management/Care Coordination
Keystone Mercy Health Plan
Philadelphia, PA
  • PP12 -  [BIO]  Care Coordination: Closing Health Care Gaps


 
 Julie A. Rieve, RN, BSHCM, CCM, CPHQ, FNAHQ
President
CQI-A Healthcare Mgmt Services Co.
San Diego, CA


 
 Susan Riley
Former President/CEO of AirLogix, Inc.
Sedona, AZ
  • CP02 -  [BIO]  CoP: Disease Mgmt.


 
 Margie Ripple, RN
Director of Case Management/RN
Triump HealthCare
Houston, TX
  • CP06 -  [BIO]  CoP: Post Acute Care


 
 Dennis A. Robbins, PhD, MPH
President of IDEAS & (Adjunct Professor-Health Policy, Pepperdine University)
Integrated Decisions, Ethics, Alternatives & Solutions (I.D.E.A.S.)
Phoenix, AZ
  • 2103 -  [BIO]  Innovations In Pain Management and Home Care: Treating the Sickest Sick


 
Beverley Jane Roberts, BSc (Hons) Dip Psych
Operations Director
CareMax Limited
Runcorn, Cheshire
ENG
  • 2306 -  [BIO]  Case Managers As Change Agents: Health System Redesign in a UK Hospital


 
 Fran Roberts, RN, PhD
Vice President, Strategic Business Alliances
Grand Canyon University
Phoenix, AZ
  • 2206 -  [BIO]  Leading the Reform Pack: Nurses on Healthcare Governing Boards


 
Jose Miguel Santoro, MBA
President
Communication & Teamwork, LLC
West Orange, NJ
  • 2403 -  [BIO]  Multi-State Licensure: Rules and Regulations Affecting Case Management Practice


 
 Linda J. Satterthwaite, RN, BSN CCM
Sr. CM
Summerville, SC
  • CP05 -  [BIO]  CoP: Managed Care


 
 Mary Kathy Singleton, RN, BSN, MSL, CLL
Case Management Manager
Grace's Oracle
Tempe, AZ
  • 2409 -  [BIO]  Challenges of Our Ever-Changing World


 
Nancy E. Skinner, RN-BC, CCM
Consultant
Riverside HealthCare Consulting, Inc.
Whitwell, TN
  • CP02 -  [BIO]  CoP: Disease Mgmt.


 
 Carol K. Smith, RN-BC, MSN
Nurse Case Manager
Action Healthcare Management Services, Inc
Phoenix, AZ
  • 2403 -  [BIO]  Multi-State Licensure: Rules and Regulations Affecting Case Management Practice


 
 Dave Theron Smith
Divisional Vice President of Risk Management
Family Dollar
Charlotte, NC
  • 2308 -  [BIO]  Beyond Unit Cost: The Next Generation of Pharmacy Benefit Management


 
Margaret E. St. Coeur, RN, BS, CCM, CDMS
Medical Case Manager
First Cardinal
Braintree, MA
  • PC1-Day 1 -  [BIO]  A Preparatory Course for Case Management Certification -- (1-1/2 Day Course)
  • PC1-Day 2 -  [BIO]  A Preparatory Course for Case Management Certification -- (1-1/2 Day Course)


 
 Janice C. St. Onge, RN, MA, CCM
Nurse Case Manager
Managed Care Advisors
Bethesda, MD
  • 2408 -  [BIO]  Telephonic Case Management Reduces Federal Work Comp Disability


 
 Marietta Phyllis Stanton, PhD, CCM, RN-BC, CMAC
Director of the Graduate Program, University of Alabama
University of AL, Capstone College of Nursing
Tuscaloosa, AL
  • 2204 -  [BIO]  The Case Manager's Role in Clinical Resource Management


 
 Deborah Sue Storey, RN, CCM, CHCQM
Director of UR Services
Midlands Injury Mgmt, Inc.
Oklahoma City, OK
  • CP04 -  [BIO]  CoP: Integrated Healthcare


 
 Carolee Clark Strom, RN
Clinical Product Manager
Boulder, CO
  • 2311 -  [BIO]  A Patient-Centered Care Program -- Integrating DM & CM


 
 Hussein A. Tahan, DNSc, RN, CNA
Executive Director, Int'l Health Services
New York-Presbyterian Hospital
New York, NY
  • 2201 -  [BIO]  Perception of Nearly 7000 Case Managers About the Practice of Case Management


 
 Elizabeth W. Teet, LBSW, ABDA, CHIC, QMRP
Executive Director/Senior Case Manager
Cornerstone Case Management Services
Warr Acres, OK
  • CP04 -  [BIO]  CoP: Integrated Healthcare


 
 Jeanine M. Tome, RN-BC, MSN, ACM, CPHQ
Chief Clinical Officer, Allscripts Care Management
Allscripts
Erie, PA
  • 2106 -  [BIO]  What Does HITECH Mean for Electronic Health Record (EHR) Adoption and the Future of Case Management?


 
 Janet E. Treadwell, RN, CMCN, CCM, CPHQ, ACM
Director, Care Management
Pearland, TX
  • PP01 -  [BIO]  Case Management Resourcing of the Medical Home: A Health Plan Approach


 
Teresa M. Treiger, RN-C, MA, CCM, CCP
Clinical Product Manager
Holbrook, MA
  • 2311 -  [BIO]  A Patient-Centered Care Program -- Integrating DM & CM


 
 Diane Ulmer, OTR/L
Spinal Cord Injury Program Manager
Madonna Rehabilitation Hospital
Lincoln, NE
  • PP16 -  [BIO]  Technological Advances in Ventilatory Management of Spinal Cord Injured Patients


 
 Maureen Veduccio, RN
Case Manager
Massachusetts General Hospital
Boston, MA
  • PP09 -  [BIO]  Case Management Alliance Program -- A Practice-Based CM Program


 
Cristina J. Walter, MS, RN-BC, CCM, CCP
Manager, Cancer Care Services
Fairfield, OH
  • CP02 -  [BIO]  CoP: Disease Mgmt.
  • 2406 -  [BIO]  The Online World of Health Care Consumers: Welcome to Health 2.0!


 
 Annette C. Watson, RN-BC, CCM, MBA
Managing Director
CARF International
Washington, DC
  • 2101 -  [BIO]  "Patient-Centered" Accreditation--the CARF International Approach


 
 Barb Williams, RN, CCM
Operational Manager
Mead, WA
  • CP09 -  [BIO]  CoP: Workers' Comp/Occ Health


 
 Rebecca Wills, BA, LRCP
Pulmonary Program Manager
Madonna Rehabilitation Hospital
Lincoln, NE
  • PP16 -  [BIO]  Technological Advances in Ventilatory Management of Spinal Cord Injured Patients


 
 Mary Lou Woodford, RN, BSN, MBA, CCM
Care Coordination Program Director
Massachusetts Department of Public Health
Boston, MA
  • 2410 -  [BIO]  The Healthy Heart Program: A Low Literacy, Culturally Adapted Lifestyle Intervention


 
Lee Woodruff
Freelance Writer
c/o Washington Speakers Bureau
Alexandria, VA
  • KS01 -  [BIO]  The Unsung Hero: The Caregiver


 
 Patricia Ann Zenner, RN
Healthcare Management Consultant
Milliman, Inc.
Yardley, PA
  • 2211 -  [BIO]  ICD-10: The Potential Impact on Clinical Management