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Jul. 20, 2021 -The Case Management Society of America (CMSA), a non-profit organization dedicated to the support and development of the profession of case management, and Schooner Strategies, a national consulting firm have teamed up to sponsor the 2021 version of the health information technology survey focusing on medical management systems.

To see the full press release, click here.


Jul. 1, 2021 - As the leading professional association providing collaboration across the healthcare continuum, CMSA has charged itself with gathering and reviewing relevant data to further support the profession. The 2021 State of the Industry results are in and we are excited to share them with you.

Here are a few highlights:
  • Slight increase in the amount of case managers 40 and younger currently in the field as compared to 2019.
  • Most often coordinated services include: home care, care transitions, and medical appointments.
  • More than 80% receive on-the-job training with most reporting caseloads between 11-30.
  • 36% do not measure acuity, but for those that do, acuity impacts the determination of caseloads in 2021.
  • 83% of employers require a case manager certification.


Jul. 1, 2021 - Check out these new posts to the CMSA BLOG now available on cmsa.org!


Jul. 1, 2021 - Early evaluations show that the #CMSA2021 was a great success! All education sessions were recorded and are still available through the CMSA Conference Platform. Register today to earn over 60 CEs, learn new trends in case management, and expand your skillset. Additional event recordings are also available. Register for full access - THE next best thing to being with us in June!


Jul. 1, 2021 - CMSA is pleased to sponsor the 2021 Health Information Technology (IT) Survey.

The healthcare system as we know it today is undergoing rapid transformation. A major driver of change is the introduction of new health IT solutions that cover applications such as electronic health records, decision tools, patient engagement programs and care management software solutions.

The primary goal of this survey is to better understand how various health IT applications are impacting those that work in the field of medical management. This survey builds upon three earlier surveys starting in 2008. The results of this survey will be compared to the earlier survey results to help identify trends impacting the practice of case management, among other issues.


Apr. 27, 2021 - This year's CMSA Annual Conference is not-to-be-missed. Register now to secure your spot for top-notch education, new and engaging networking, and tons of fun!

  • 4 jam-packed days of best practices, trends, and solutions.
  • Over 60 continuing education credits available through August 31st.
  • 11 educational tracks and 50 educational sessions.
  • 4 formal networking roundtable sessions.
  • Access to the Job Center.
  • Honor Our Heroes special event.
  • Engaging virtual networking opportunities like none other.
  • Virtual exhibit hall and poster presentations.
  • Significantly-reduced Early Bird registration fee!


Apr. 27, 2021 - The CMSA Foundation is offering assistance to members who need the education and interaction that the CMSA Annual Conference provides, but are limited in funding due to many challenges, including the pandemic.

WE NEED YOUR HELP. As you register for the Conference, consider adding a donation to the Foundation. These funds are set aside to support other members' attendance. Or, consider a direct donation to ensure that everyone that would like to attend, can.

If you are seeking conference registration scholarship support, applications are available through the website. Deadline to apply is May 20th. 
Thank you for your support! 


Apr. 27, 2021 - Congratulations to Tammy Gardner, CCM, from the CMSA Indianapolis Chapter! Tammy won a $100 Visa Gift Card drawing for participating in the 2021 CMSA State of the Industry Survey!

Over 650 participants contributed to the body of knowledge that will allow us to develop a snapshot of the Case Management community. Participants will receive an advance copy of the Executive Summary once available. Thank you to all who participated!  


Apr. 27, 2021 -

May 12, 2021 at 11:00 am CT
High-Quality Case Management: The Key to Safety and Improved Outcomes
This is free to CMSA Members and Non-members and is a collaboration between CMSA and URAC.
May 13, 2021 at 12:00pm CT 
Comprehensive Automotive Mobility Solutions: For Case Managers Working with People with Disabilities and their Caregivers
Free for CMSA Members.
Registration is now open.
Earn 1 Hr CE for RN and CCM 


Mar. 30, 2021 -  Investing in Your Profession

All professions have unique skills, knowledge and ethical standards that guide them in what knowledge and responsibilities are required, and how to execute what has been learned. This presentation will reinforce what is needed to be a Case Management Professional while encouraging the participant to make professionalism a career priority.
April 29, 2021 
12:00pm - 1:00pm CT
Earn 1 Hr CE for RN and CCM 


Mar. 30, 2021 - The 2020 Conference sessions are now available in the ERL! Here is your chance to not only catch up on CE’s, but to hear from industry leaders on best practices, proven tools and resources, and other key knowledge to help you stay abreast of health care information to better serve your patients.

CEs Available: RN - 47 hrs; 26 CCM - 26 hrs; CCM Ethics - 21; SW - 12 hours.

Login to www.cmsa.org to access.


Mar. 30, 2021 - This training program centers around motivational interviewing which is a highly effective method for improving patient adherence for those resistant to change regarding health behaviors.

New price!  $99 for members
Earn 8 hrs of SW, RN, and CCM credits


Mar. 12, 2021 -  Reducing Readmissions through Evidence-based Initiatives - An Overview

March 31, 2021
11:00am - 12:00pm CST
Earn 1 Hr CE for RN and CCM 


Mar. 12, 2021 -  Supporters of the Foundation are the key to our success - all donations are welcome! It’s always a nice surprise when the Foundation receives a more sizeable donation and we’d like to shoutout two chapter donors so far in 2021.

Thank you to the Central New Jersey Chapter for their $250 contribution and the Mid-Atlantic Chapter for their $500 donation. 
With 2020 being a crazy year for CMSA members, we’d like to especially recognize those that supported the Foundation last year.  Many, many thanks!
Will your name be on our 2021 recognition? Watch for quarterly donor spotlights this year!


Mar. 12, 2021 - Calling all members! Share your best resources with your peers and help to build an online tool accessible on CMSA’s website.

We all need help now and then with finding care and services. CMSA is gathering good and reliable resources - examples may include information on where patients can obtain specialty medications at reduced costs. Or, access to specialty services for rare conditions. Think about the last time you asked yourself, "I wish I had..."

Submit your recommendations today and watch for the official launch of the Case Management Resource Toolbox soon!  


Mar. 12, 2021 - That is this year’s theme for Social Work Month 2021. CMSA applauds and supports this profession and continues to provide educational courses that offer social work continuing education hours. We’ve packaged these courses up to make it easier to find qualifying programs. Simply visit our Career and Knowledge Pathway, and click on Product Bundles at the top of the page! Select our Social Work CE bundle and begin taking courses today! This is free to all CMSA Members.  


Mar. 12, 2021 - Each year, members are given an opportunity to recognize their peers for their fabulous case management knowledge and contributions to the industry, and their Chapters for excellence in many areas. There's been so much great work accomplished over the past year - don't delay. Submit your nomination today!

Case Manager of the Year
Award of Service Excellence
Chapter Excellence and Innovation Awards

Hear more from Tracey Armstrong, member of the CMSA Awards Committee, on why you should submit your nominations today to recognize excellence over the past year.


Mar. 12, 2021 - It’s that time of year again when our members have a voice in determining who will represent them on the CMSA National Board. This year, members will be electing a President-Elect, a Secretary, and two Director positions. Learn more about each candidate and why they are running for CMSA Board positions.


Feb. 26, 2021 - Did you miss February’s webinar on Addressing COVID-19 Vaccine Hesitancy with Dr. Bruce Berger? No problem! You can still attend the recorded session.

Registration is now open for the March 31 webinar, Reducing Readmissions through Evidence-based Initiatives – An Overview.


Feb. 26, 2021 - Each year, we honor our CMSA members that are no longer with us with a memorial video. Please help us to ensure that your friends and peers are included by letting us know those we have lost throughout 2020 and 2021.

Obituary links or information on who should be included can be sent to cmsa@cmsa.org by May 1, 2021.


Feb. 26, 2021 - The CMSA Annual Conference has gone virtual and the time to register is now!

  • Over 60 continuing education credits available through August 31st
  • 11 educational tracks
  • Significantly-reduced registration fees
  • Virtual networking and engaging opportunities like none other
  • New exhibitor and marketing packages 


Jan. 29, 2021 - Need some support hosting a virtual event? Look no further! We are now taking reservations for the CMSA National Zoom Account. Chapters can reserve a spot twice a year for either a regular zoom educational meeting, networking session, or webinar service. The CMSA national office staff will help with tech support. You just need to supply the content and the attendees!


Jan. 29, 2021 - CMSA is excited to announce that a new integrated website and membership portal is launching soon! Improvements you can expect include:

  • Enhanced Member Profiles
  • Expanded Membership Directory
  • Improved Access to Members-only Content
  • Streamlined Submissions Portal for Conference Sessions, Nominations, and Awards
  • Integrated Annual Conference Registration
More information available soon. Thank you for growing with us!


Jan. 29, 2021 - Marvelless Mark believes that business wisdom is Rock N Roll's untold story. Join Marvelless Mark as he shares how to perform like a rock star in your business and in life by learning the innovative success principles of your favorite rock stars...along with some serious business content.

Mark you calendars for June 8-11, 2021 for the CMSA Annual Conference. Registration opens soon!


Jan. 29, 2021 - Integrated Case Management Training Spring 2021Do you have an interest in CMSA’s ICM Training but need assistance to begin training? Look no further. The CMSA Foundation is offering a scholarship for a member to join the ICM Spring event. Scholarship deadline has been extended to March 1.


Jan. 29, 2021 - The world is still struggling to fight the worst pandemic since the Spanish Flu in the early 20th century. Approved vaccines are available, and distribution has begun, but many, including health care professionals are hesitant to take the vaccine. Now is the time for us to show respect and compassion to those that are vaccine hesitant, to learn and understand their fears, and find ways to better communicate the benefits of vaccination Free to CMSA Members; $40 for Non-Members; Earn 1 hr CCM and RN CEs. TUESDAY, FEBRUARY 23 - 11:00 AM EASTERN

Meet the New CMSA Project Coordinator

Jan. 29, 2021 -The CMSA National Office is excited to announce that Jessica Costello has joined the team as project coordinator. Jessica's main areas of responsibility include overall departmental support and assisting CMSA members with their needs.  When asked to tell us all a little bit more about herself, she shared this: "I’m originally from Michigan, but am happy to call Nashville my home. My amazing fiancée, Austin, and I spend most of our free time planning our July 2021 wedding, enjoying the lake, and doting on our animals. I am thrilled to join the CMSA team!"

Be sure to say hello when calling the office or emailing CMSA.

CMSA Foundation Public Policy Grant

Jan. 8, 2021 - Do you have a passion for public policy and promoting case management? Consider applying for the Margaret Leonard Public Policy Grant to promote grassroots public policy awareness about case management by effectively communicating and building relationships with legislators, regulators or healthcare agencies at the local, state, or national level. Deadline to apply for the 2021 Grant is January 31, 2021.

Expanded Education - Discounted Price

Jan. 8, 2021 - CMSA is excited to announce a partnership with Springer Publishing, an award-winning publisher of healthcare and behavioral sciences content, to deliver relevant and professional education. CMSA members receive a 25% discount and FREE shipping on all titles in the Springer library - all developed for optimal outcomes for both the reader and their patients! 

CMSA Awards and Recognition

Jan. 8, 2021 - Each year, members are given an opportunity to recognize their peers for their fabulous case management knowledge and contributions to the industry. It is that time again to submit your 2021 Nominees. 

Deadline - February 14, 2021
Case Manager of the Year
Award of Service Excellence
Deadline - March 1, 2021
Case Management Research Award
Case Management Practice Improvement

CMSA Board of Directors Meeting

Jan. 8, 2021 - The CMSA Board of Directors is scheduled to meet on Wednesday, January 27, 2021 from 2:00pm - 3:00pm Eastern and all CMSA members are invited to observe. The Agenda will include updates on membership, CMSA Foundation, Annual Conference activities, and other activities. Registration is required - contact ablack@parthenonmgmt.com. Thank you for your membership and continued support of CMSA!

2021 Annual Conference Keynote

Jan. 8, 2021 - Dr. Bertalan Meskó, MD, PhD believes that healthcare needs a trip to Mars. Why? We need a healthcare system that would keep an astronaut on Mars alive if we want to keep improving people’s lives. Dr. Mesko is The Medical Futurist and the Director of The Medical Futurist Institute analyzing how science fiction technologies can become a reality in medicine and healthcare. Mark you calendars for June 8-11, 2021 for the CMSA Annual Conference. Registration opens in February.


Jan. 8, 2021 - Join an impressive line-up of industry thought leaders on this roundtable discussion as they focus on leading during a pandemic and offering insight into the challenges our leadershave faced during these difficult times. Free to CMSA Members; $40 for Non-Members; Earn 1 hr CCM and RN CEs. WEDNESDAY, JANUARY 27 - 12:00 PM EASTERN

Spring ICM Training Now Open

Jan. 8, 2021 - If you are committed to improving the health outcomes of the most at-risk populations and willing to link and integrate care coordination across all domains of health, then this training is for you! The training consists of two sections – an online, self-study, then a virtual face-to-face. Sign up today to begin the online portion of the training and be ready to attend the virtual face-to-face May 4-6, 2021.

Need a little assistance? Check out the CMSA Foundation ICM Training Scholarship! Deadline is February 1.

CMSA is Seeking Individuals to Serve on the 2021 CMSA Board of Directors

Dec. 11, 2020 - CMSA is pleased to announce the 2021 Call for Nominations is now open! We are seeking individuals with industry leadership and experience who are willing to commit to the time, energy and efforts to lead our association. There are four open positions for the 2021 ballot. The elected individuals will begin their term in June 2021.  The nominations process is online this year!  Be sure to review the requirements before visiting the Nomination Form to make sure you have all materials ready to submit. Want to learn more about the position descriptions, board requirements and expectations?   

Submission Deadline:  January 17, 2021

Readmission Prevention Webinar: December 18th

Dec. 11, 2020 - Join an impressive line-up of industry thought leaders on this roundtable discussion as they focus on the efforts of hospital, outpatient, and payer programs.

Friday, December 18, 2020
11:00 AM Central

Free to CMSA Members; $40 for Non-Members; Earn 1 hr CCM and RN CEs

Congratulations CMSA Social Media Madness Winner!

Nov. 6, 2020 - Congratulations to the Winner of the Social Media Madness Contest held during National Case Management Week. And the winner is (insert drum roll here) CMSA Chicago! CMSA Chicago was very creative in celebrating CM Week 2020. The board kicked off the week with an awesome video message wishing all CMs a Happy Case Management Week. They also hosted a mid-week Facebook live event, and posted several pictures and messages throughout the week. With all the excitement drummed up, they gained 33 new followers! Thank you CMSA Chicago for your enthusiasm and dedication to CMSA. Keep up the good work!

The 2020 Poster Session is Still Open!

Nov. 6, 2020 - Want to check out all the great work presented during the 2020 CMSA Annual Confernece Poster Sessions? Interested in revisiting ones that made an impact? Visit the 2020 Virtual ePoster Showcase to explore and learn. The Showcase will be open through the end of the year; no CE credit is available. 

Spring Integrated Case Management Training Program

Nov. 6, 2020 - CMSA’s ICM program provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Virtual ‘Face to Face’ Training scheduled for May 4-6, 2021. 

Join Us for a Webinar on November 18!

Oct. 31, 2020 - Your clients, family, and friends rely on you to be strong, resilient, and reliable. With so many challenging events in life, it is becoming harder to be the one everyone relies upon. Join us on November 18 at 11:00 AM Central for a webinar that will recognize your challenges and provide guidance and support to weather the storm.

Honor a Case Manager

Oct. 31, 2020 - Celebrate and honor those Case Managers who have made impact on us and our field. It’s an opportunity to tell the story of the world changers. Together, we will honor these amazing individuals and push the mission we are working to accomplish together forward!

CCM Ethic Hours

Oct. 31, 2020 - Did you know that CMSA has online sessions that are pre-approved for CCM Ethics? We've bundled them up to make them easier for you to find. Simply visit our online education site to catch up on your required ethics hours today!