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SUMMARY:CMSA Southeast Education Coalition (1 CE) - Building Empathy in Healthcare: What My Patients and Families Have Taught Me
DESCRIPTION:REGISTER HERE\n  \nHosted by Case Management Society Chapter of Memphis Midsouth \nEmpathy is at the heart of what it means to be human. It’s a foundation for acting ethically\, for good relationships of many kinds\, for loving well\, and for professional success. Studies show that nurturing a more empathic relationship can lead to better outcomes for patients\, fewer disputes with healthcare providers\, and higher reimbursements due to greater patient satisfaction. On a more day-to-day basis\, it also makes caring for patients a more rewarding experience. Join your peers for an interesting discussion that will provide information you can implement into your practice regardless of your setting. \nLearning Objectives: \n· Participants will be able to define Empathy Care and give direct life examples on how they have or have not been able to apply it in their patient/family care. \n· Participants will be able to relay case study examples of how empathy and/or the lack of empathy affected patients’ responsiveness to treatment and patient satisfaction. \n· Participants will be able to discuss and apply empathy concepts\, including dignity\, objectivity\, and integrity\, to the 8 principles of the Code of Professional Conduct for Case Managers. \nCE Credits: 1 hour RN\, CCM\, and SW credit \n 
URL:https://cmsa.org/event/cmsa-southeast-education-coalition-1-ce-building-empathy-in-healthcare-what-my-patients-and-families-have-taught-me/
LOCATION:Virtual Event
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