CMSA Case Management Boot Camp
2025-09-24 08:00 - 2025-09-26 17:00 UTC | Brentwood, TN
CMSA Case Management Boot Camp
September 24-26, 2025
Register Here!
Case Management is a growing health care profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often ‘learn on the job’ and are not exposed to knowledge and skills that advance the practice of case management.
CMSA is filling this gap with an in-person CM Bootcamp offering for case managers looking to build their skills and experience. The term ‘boot camp’ originated from the military’s requirement for intensive, short-term training. CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through a three-part structure. If you have been a case manager for five years or less, are looking to change your area of practice, or advance your professional growth, this course is for you!
Here’s a road map of the CMSA CM Boot Camp journey:
Your Professional Footprint: Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management defines the work. Deep dives into client/patient interactions, communication styles and motivational interviewing allow participants to practice using real-life situations and use the support of the class to learn and hone their skills.
Regulations and Legislation: Next, case managers will dig in to the regulatory and legislative mandates that affect the work of case management. Key focus areas include the CARES ACT, regulatory bodies, methods for reimbursement, workers’ compensation case management, and key understanding of VA, military, and DoD approaches.
Case Management Process and Practice: The program finishes with a complete walk through of the case management process, identifying and practicing areas of key importance such as adherence, interdisciplinary roles, transition of care plans, and more. Here, learners will be exposed to new and emerging trends and enhance their experience through comprehensive case studies and activities.
A participant’s guide will be available to support learning and retention and each cohort will become another avenue for mentorship and resources to further expand the learning well beyond the program.
CMSA is committed to elevating the professional practice of case management, supporting case managers for success, and encouraging professionals to consider case management as their profession. The CMSA CM Boot Camp experience will help deliver on all three.
Objectives:

Describe ethical practices expected of all case managers.
Identify the various forms of health care reimbursement and requirements for coordination of benefits.
Differentiate the various levels of care and reimbursement for those who currently or who have served in the military.
List the multiple practice settings available for case managers and distinguish the skill sets required for those settings.
Summarize the techniques required for impactful and effective communication with patients and interdisciplinary partners.
Analyze the case management process for practice improvement.

This course consists of both self-study and in-person training.
Self-Study Activities - 1 hour
In-Person Workshop - 2 1/2 Day Event, Sept. 24-26, 2025
CE Credits - 19.5 CE's for CCM, RN, SW
PRESENTERS:
Raine Arndt-Couch, DSW, JD, LCSW, CCM
Rebecca Perez, MSN, RN, CCM, FCM
Course Tuition:
Members: $600
Non-Members: $800
Dates: Sept. 24-26, 2025
Space is limited.
Registration Deadline: Sept 15, 2025
CMSA Boot Camp will be held at the CMSA/PMG offices: 5034A Thoroughbred Lane Brentwood, TN
The following hotels are located nearby:

Marriott Nashville Bentwood; 103 East Park Dr. Brentwood, TN 37027 (Across the street from CMSA/PMG); Phone: 844-631-0595.
AC Hotel Brentwood; 5007 Maryland Way Brentwood, TN 37027 (.36 miles from CMSA/PMG); Phone: 615-370-9865.

No room blocks or reduced rates available.
Don't know any other attendees? Don't worry! Once you register, you will be added to our private CMSA CM Boot Camp LinkedIn Group where you can ask questions of presenters and alumni, plus get to know your fellow Boot Camp attendees!

Register Here!

CMSA National (1 CE) - Hospital at Home Programs: Post-Pandemic
2025-09-25 18:00 - 19:00 (America/New_York) | Virtual Event
REGISTER HERE

Hospital at home is not a new medium of acute care, however during the pandemic, it became more mainstream to help alleviate capacity struggles. In 2020, the Centers for Medicare & Medicaid Services (CMS) initiated a waiver called Acute Hospital Care at Home (AHCAH) under section 1135. This waiver allowed hospital systems to offer acute inpatient care to patients in their own homes with greater flexibility. This waiver is set to expire soon and many healthcare organizations are hesitant to continue their hospital at home programs without its support.
This presentation will provide a detailed description of the pending legislation as well as a review of Hospital at Home readmission rates, mortality rates, and reimbursement.

Describe the pending legislation for continuation of the AHCAH waiver.
Compare the readmission and mortality rates of hospital at-home patients with brick-and-mortar patients.
Explain the reimbursement and cost rates of hospital at-home program vs brick-and-mortar.

CMSA of Fort Wayne (1 CE) - How Medicare Coverage Interacts With Medicaid, VA, and Private Insurance
2025-09-29 18:00 - 19:00 (America/New_York) | Virtual Event
REGISTER HERE

Mark Brownstein is regarded as an experienced and trusted Medicare advisor. Mark has built his career based on objective education and is an independent provider of comprehensive and competitive Medicare solutions . Mark has extensive experience working with individuals, case managers, social workers, financial planners, CPAs, medical offices, pharmacies, and veterans to implement Medicare solutions to meet clients’ changing needs. Mark is a three-time president of his local Financial Planners Association (FPA) and is very involved in his local community. Mark has been recognized as an energetic leader and trainer who is committed to the highest fiduciary standards, always doing what is in the best interest of all clients. He has proudly built an experienced team focused on exemplary customer service. Mark is also a Certified Senior Advisor.

CMSA Southeast Education Coalition (1 CE) - Building Empathy in Healthcare: What My Patients and Families Have Taught Me
2025-09-30 16:30 - 18:00 (America/Chicago) | Virtual Event
REGISTER HERE

Hosted by Case Management Society Chapter of Memphis Midsouth
Empathy is at the heart of what it means to be human. It’s a foundation for acting ethically, for good relationships of many kinds, for loving well, and for professional success. Studies show that nurturing a more empathic relationship can lead to better outcomes for patients, fewer disputes with healthcare providers, and higher reimbursements due to greater patient satisfaction. On a more day-to-day basis, it also makes caring for patients a more rewarding experience. Join your peers for an interesting discussion that will provide information you can implement into your practice regardless of your setting.
Learning Objectives:
· Participants will be able to define Empathy Care and give direct life examples on how they have or have not been able to apply it in their patient/family care.
· Participants will be able to relay case study examples of how empathy and/or the lack of empathy affected patients’ responsiveness to treatment and patient satisfaction.
· Participants will be able to discuss and apply empathy concepts, including dignity, objectivity, and integrity, to the 8 principles of the Code of Professional Conduct for Case Managers.
CE Credits: 1 hour RN, CCM, and SW credit

Central Indiana CMSA (CEs Pending) - 2025 Burnout to Balance: Workforce Solutions
2025-10-02 08:00 - 17:00 (America/New_York) | Forum Events Center, 11313 USA Parkway, Fishers, IN, 46037, United States
REGISTER HERE

Join Central Indiana CMSA for their 2025 Fall Conference, 'Burnout to Balance: Workforce Solutions' no October 2, 2025.
This event will take place at the Forum Events Center in Fishers, Indiana. Be sure to register before September 26th for Early Bird pricing!

Alamo Chapter CMSA (6 CEs) - Welcome to the Jungle: Navigating the Chaos
2025-10-04 08:45 - 16:30 (America/Chicago) | Voigt Center, 700 El Portal Dr, San Antonio, TX, 78232, United States
REGISTER HERE

Join the Alamo Chapter of CMSA at the Voigt Center in Hollywood Park on October 4th for a day of education, networking, door prizes, and more! Participants can earn up to 6 CEs for Nursing, CCM, and SW certificates through this event.
$100.00 Member Ticket
$75.00 Earlybird rate before August 15
$100.00 Non-Member Ticket
$85.00 Earlybird rate before August 15

All Florida Case Management Network (2 CEs) - Stop Domestic Violence
2025-10-08 17:30 - 19:30 (America/New_York) | Virtual Event
REGISTER HERE

Members of CMSA Free
Non-Members: $25.00 Questions or trouble registering email Nadine Carter at ncarter3345@outlook.com

Overview: Domestic violence is a pattern of abusive behavior in any relationship that is used by one partner to gain or maintain power and control over another intimate partner. Domestic violence can be physical, sexual, emotional, economic, psychological, or technological actions or threats or other patterns of coercive behavior that influence another person within an intimate partner relationship. This includes any behavior that intimidate, manipulate, humiliate, isolate, frighten, terrorize, coerce, threaten, blame, hurt, injure, or wound someone.
Statistics – The “Why” as to the importance on Domestic Violence as a formal educational course

It is estimated more than 10M adults experience domestic violence annually in the United States.
The most current national studies on domestic violence suggest that from 22 to 25% of all women will experience domestic violence at some point during their lives.
It is estimated that one in three women and one in four men have been physically abused by an intimate partner. On a typical day, national hotlines receive over 20,000 calls. An estimated 15.5M children are witness to domestic violence every year.
It appears domestic violence has increased over the past few years following the Covid pandemic.

Join your colleagues for a in-depth course on Domestic Violence. This CE Course meets the requirements for the Florida Board of Nursing for Registered Nurses who need to renew their Florida license. The program covers psychological, emotional, physical, work-related, and social forms of abuse. Most important, it covers the signs, indicators, stages, and profiles, and the intervention and resources needed for all victims.

CMSA of the Chesapeake (3 CEs) - Fall Mini Conference 2025
2025-10-11 10:00 - 14:00 (America/New_York) | The Coordinating Center, 8531 Veterans Hwy., 3rd Floor, Millersville, MD, 21108, United States
REGISTER HERE

Join CMSA of the Chesapeake this October 11th at The Coordinating Center in Millersville, MD for their Fall Mini Conference! Any Questions or concerns please email cmsa@cmsachesapeake.org
Are you looking to sponsor this Conference? Contact Johanna Stenberg at johanna@rsirecruit.com
Presentations:
Dementia in Women: What Must Be Done - Dr. David Ajibade- Physician, Global Health Advocate, Brain Health Educator, Public Health Strategist and Founder of Brain and Body Foundation & Brain and Body Solutions
Leadership Skills for the Successful Case Manager - Dr. Hussein Tahan, NO, Medstar Ambulatory Services and Vice President, Nursing Development and Workforce Planning. Winner of the CMSA 2025 Award of Service Excellence
Continuing Education:
3 hours SW, CCM, and RN
Fees:
Members - $35 (In-person and Virtual)
Non-members - $55 (In-person and Virtual)

Virtual Leadership Conference
2025-10-11 10:00 - 17:00 UTC | Virtual Event
Virtual Leadership Conference

Register Here!
The first-ever CMSA Virtual Leadership Conference is designed for mid-to-senior level case management professionals and executives who are ready to elevate their leadership impact, influence strategic decisions, and stay ahead of industry evolution.
WHEN: Saturday, October 11, 2025, starting at 10:00 AM EDT/ 7:00 AM PDT
WHERE: Face-to-face via Zoom with an option to watch recorded activities after the event
WHO: Mid-to-senior case management professionals and executives

Pending Approval: 6 CEs for RN, SW, CCM, CDMS, and CPHQ
Members: $225
Non-Members: $325
As a special anniversary offer, CMSA Members receive $35 off when they register by Friday, September 5.

Register Here!

2025 National Case Management Week
2025-10-12 - 2025-10-18 | Virtual Event
2025 National Case Management Week

LEARN MORE HERE!
Case Management Week 2024 will be here before we know it, and we can’t wait to celebrate! From October 12-18, join us in recognizing the incredible impact case managers have on healthcare.

Check out CMSA's Official Spirit Store here!

CMSA of Fort Wayne (CEs Pending) - Pathway to Support: Navigating Services for Vulnerable and Disabled Populations
2025-10-14 08:00 - 15:30 (America/New_York) | Northeast Indiana Innovation Center, 3201 Stellhorn Road, Fort Wayne, 46815, United States
REGISTER HERE

Join the Fort Wayne chapter of CMSA for their Fall 2025 conference - Pathway to Support: Navigating Services for Vulnerable and Disabled Populations
$55.00 CMSA FW members
$45.00 Earlybird rate before October 3
$55.00 CMSA National & NASW members
$45.00 Earlybird rate before October 3
$65.00 General guests
$55.00 Earlybird rate before October 3
$25.00 Students
$15.00 Earlybird rate before October 3

CMSA Sacramento (CEs Pending) - 17th Annual Dinner and Resource Expo
2025-10-15 15:00 - 20:00 (America/Los_Angeles) | Dante Club, 2330 Fair Oaks Blvd, BlvdSacramento, CA, 95825, United States
REGISTER HERE

Join CMSA Sacramento at The Dante Club on October 15th for their 17th Annual Case Management Dinner & Resource Expo in Sacramento.

CMSA Detroit (5 CEs) - Case Management: Level Up Your Game 2025 Fall Conference
2025-10-16 07:45 - 16:30 (America/Detroit) | Vistatech Center, 18600 Haggerty Rd, Livonia, MI, 48152, United States
REGISTER HERE

Join CMSA - Detroit for their 2025 Fall Conference at the Visatech Center in Livonia, Michigan for a full day of learning, networking, and other professional development opportunities!
Looking to attend with a group? Please call the office at (248) 663-4103 or email info@cmsadetroit.org.

Washington Medical Case Management Association (8 CEs) - CCM Prep Class (In-Person AND Virtual)
2025-10-17 08:00 - 17:00 (America/Los_Angeles) | Kaiser Permanente Campus – Glacier Building, 2715 Naches Ave. S.W., Renton, WA, 98057, United States
REGISTER HERE

Riverside HealthCare Consulting in collaboration with the WMCMA Chapter is pleased to offer the following program, A Pathway for Gaining Recognition of Your Knowledge and Expertise in Case Management from 8 AM to 5 PM on October, 17th 2025. This is an 8 hour CCM exam prep class. CCM candidates sitting for the exam who have taken this instructor's class have an 85% pass rate on the first exam they take.
This Review Course, offered as a step in preparation for the CCM examination, focuses on the five major domains of essential knowledge typically required to provide case management interventions. This base of knowledge includes:
1. Care delivery and reimbursement methods
2. Psychosocial concepts and support systems
3. Quality and outcomes evaluation and measurements
4. Rehabilitation concepts and strategies
5. Ethical, legal and practice standards
Objectives
Advance the attendee's ability to:
1.Identify core competencies that serve as the foundation of a professional practice of case management.
2. Discuss key elements necessary for the efficient and effective delivery of and the funding for healthcare services.
3. Identify the psychosocial concepts that may be incorporated into a professional practice of case management.
4. Describe quality measures and quality improvement initiatives that are integral to a professional practice of case management.
5. Apply key ethical, legal and practice standards that guide a professional practice of case management through and across each transition of patient care.
6. Identify rehabilitation concepts and strategies that impact a professional practice of case management.
Target Audience
Healthcare professionals who are preparing to seek certification in case management from an accepted certification body.
ABOUT THE PRESENTER

Nancy Skinner, RN, CCM, CMGT-BC, ACM-RN, CMCN, FCM
Nancy has for the past 27 years served as a national case management educator. In her current role as principal consultant for Riverside HealthCare Consulting, she develops programs that advance excellence in care coordination and other transitional care strategies.
In 2002, she was named the Case Management Society of America (CMSA) National Case Manager of the Year and in 2008, she received CMSA’s Lifetime Achievement Award. She currently serves as President of the Case Management Society of America and is a Board Member of the Hospital Quality Foundation. Additionally, she assisted in the development of Post –Discharge Standards for Cardiovascular Disease for the Society of Chest Pain Centers.
Nancy is an Advisory Task Force Member of the National Transition of Care and serves as primary faculty for the University of Southern Indiana Case Management Certificate Course.
Cost: $350 WMCMA Members / $400 non-members (Includes 8 hours of Instruction, 8.0 CEs, Meals and Coffee breaks)
Location: Kaiser Permanente Campus in Renton, WA.
This class will also be offered as a live webinar for those that are unable to attend in person.

Please register on our website at Washington Medical Case Management Association - Meeting/Event Information

Central New Jersey CMSA (1.5 CEs) - Supporting Recovery After Stroke: Strategies for Optimizing Client Function and Adjustment
2025-10-22 17:00 - 19:30 (America/New_York) | Morris View Health Care Center, 540 West Hanover Avenue, Morristown, NJ, 07960, United States
REGISTER HERE

Presented by the Central New Jersey Chapter of the Case Management Society of America

Cost for dinner & CE presentation: $20 members, $30 non-members
5-5:45 PM Registration & Networking
5:45 Dinner Served
6-7:30 PM CE Presentation

Social Workers, Case Managers and other Patient Advocates are charged with coordinating the care of patient clients who have suffered the devastating effect of brain injury due to various forms of Stroke. This presentation is aimed at enhancing the knowledge base of clinicians to aid the recovery curve of clients and to optimize the function and quality of life of clients along the care continuum.
Presenters:

Claire McGrath, PhD, ABPP, Senior Director of Brain Injury Services at Bancroft Neurohealth
Michael Newell MSN RN CCM, President, LifeSpan Care Management LLC

This program has been pre-approved by The Commission for Case Manager Certification to provide Ethics continuing education credit to CCM® board- certified case managers. The course has been submitted for approval to NASW for Social Work Credit. Pending 1.5 CE contact hour(s).

NY Capital Region CMS (1 CE) - Preparing Case Managers for 2026: Medicare, Medicaid & New Legislation
2025-10-22 17:30 - 19:30 (America/New_York) | Century House Restaurant, 997 New Loudon Road, Latham, NY, 12110, United States
REGISTER HERE

Join the NY Capital Region chapter to learn more about the legislation affecting the healthcare environment in 2026! This educational event will be presented by Mark Brownstein, Certified Senior Advisor and Director of Medicare for Emerald Medicare.

CMSA National (1CE) - Collaboration in Action: Winning Strategies for CM & UM Teams
2025-10-29 14:00 - 15:00 (America/New_York) | Virtual Event
REGISTER HERE!

Join us for the upcoming webinar Collaboration in Action: Winning Strategies for CM & UM Teams.
1 CE - RN, CCM, CDMS, CNLCP
Effective utilization management is a cornerstone of modern healthcare, serving as a key strategy to balance high-quality patient care with the imperative to control rising costs. By systematically evaluating the medical necessity, appropriateness, and efficiency of care, utilization management ensures that patients receive the right care, at the right time, in the right place. When leadership implements this tool effectively, these practices improve care coordination, reduce unnecessary services, and promote evidence-based treatment pathways. The result can be a healthcare delivery system that supports better clinical outcomes, enhances patient satisfaction, and reduces avoidable expenditures. Utilization Management is a function of case management practice that serves not only as a cost-containment tool but also as a driver of improved patient-centered care, providing a model for transitions of care within the healthcare system.
Objectives:
1. Differentiate between case management and utilization management roles.
2. Identify key effective leadership tools to improve the utilization management processes.
3. Demonstrate the latest utilization management knowledge and strategies.
Presenters:
- Dr. Ronald Hirsch, MD, FACP, CHCQM, Vice President of the Regulations and Education Group, R1 RCM, Inc
- Jenny Quigley-Stickney, MSN, MHA, MA, RN, CCM, ACM-RN, CPHM, FCM, Trauma Case Manager, Cape Cod Healthcare
- June Stark, RN, BSN, MEd, Case Management Consultant; and Adjunct Faculty

CMSA Board of Directors – General Session Meeting
2025-10-30 14:00 - 15:00 (America/New_York) | Virtual Event
REGISTER HERE!

Join us for the October 2025 CMSA Board of Directors General Session Meeting!
CMSA's Board of Directors will lead the meeting. Active CMSA members are able to attend and observe.
Thursday, October 30th, 2025
11 a.m. Pacific | 12 p.m. Mountain | 1 p.m. Central | 2 p.m. Eastern
This is a CMSA Member Only event.
If you would like to join CMSA, please visit https://cmsa.org/membership to learn more!
For questions, contact Ashton Roach, aroach@parthenonmgmt.com

CMSA National (7.5 CEs): 2025 MVD Day
2025-11-01 10:00 - 17:00 UTC | Virtual Event
Virtual Event | Saturday, November 1, 2025
Earn up to 7.5 CEs | Live or On-Demand Access Available

CMSA is proud to present the 2025 Military/VA/DoD/DHA (MVD) Day virtually, making this enriching event more accessible than ever to case managers in the Military, VA, DoD, and DHA communities. Whether you're facing travel restrictions or scheduling challenges, this virtual format ensures you won’t miss the opportunity to connect, learn, and grow.
This year’s theme, “Case Management: Collaboration Creates Innovation,” highlights the power of partnership in driving creative, impactful solutions across healthcare systems that serve military and veteran populations.

CMSA Northeastern Regional Coalition (2 CEs) - The Truth You Never Knew About “Routine” Male Circumcision
2025-11-04 18:00 - 20:00 (America/New_York) | Virtual Event
REGISTER HERE

Hosted by Hudson Valley CMSA
Objectives:

Review circumcision’s roots in American medicine from 19th century Victorian times to the present, and the procedure’s ongoing promotion despite it being considered “non-therapeutic” by U.S. and international medical organizations.
Describe long term psychological and sexual consequences of amputating the male foreskin, including personal accounts from men and their female partners.
Discuss the ethical dilemmas that confront medical and nursing professionals asked to participate in non-therapeutic genital surgeries to which the patient cannot consent.

Speaker: Georganne Chapin served for 25 years as CEO of Hudson Health Plan, a nonprofit Medicaid managed care insurer in New York’s Hudson Valley; founded the Hudson Center for Health Equity and Quality—a tech company she still leads—and in 2008, co-founded Intact America, an organization dedicated to ending the unethical genital cutting of all children. In 2024, she published This Penis Business: A Social Activist’s Memoir, winning a Book Excellence Award in the health category. In the book, Chapin describes her unusual upbringing and early awareness of circumcision due to a serious complication suffered by her younger brother. Chapin holds a BA in anthropology from Barnard College, an MA in sociomedical sciences from Columbia University, and a JD from Pace University School of Law. She also has taught Bioethics at Pace law school and Dominican College School of Nursing.

CMSA Mid-Atlantic Chapter (4 CEs) - 2025 Virtual Conference
2025-11-08 09:00 - 14:00 (America/New_York) | Virtual Event
REGISTER HERE

Join the CMSA Mid-Atlantic Chapter for their 5th annual conference on November 8th, 2025 from 9 a.m. to 2 p.m. EST.
CE Credits: 4 hours RN, CCM
Cost:
CMSA Members - $15
Non-members - $25

CMSA National (1 CE) - Who We Are, Why It Matters: Strengthening Professional Identity in Case Management
2025-11-12 15:00 - 16:00 (America/New_York) | Virtual Event
Register Here!

Join us for a presentation on Who We Are, Why It Matters: Strengthening Professional Identity in Case Management!
1 hour RN and CCM credits
Description: Professional identity (PI) is the cornerstone of effective case management practice, shaping how professionals perceive their roles, collaborate across teams, and advocate for patients. This webinar explores the evolving concept of PI in case management by drawing on key literature, international perspectives, and original survey findings.
Participants will gain insight into the internal and external factors influencing PI, challenges to its formation, and evidence-based strategies for strengthening professional identity across disciplines and settings. The session emphasizes the role of education, mentorship, leadership development, and professional societies in advancing PI, while providing practical recommendations for integrating PI into daily practice to improve resilience, care coordination, and patient outcomes.
Objectives:

Define professional identity within the context of case management and explain its significance for practice and patient outcomes.
Analyze literature and survey findings on factors that shape and challenge PI among case managers.
Apply practical strategies—including mentorship, leadership pathways, and interprofessional collaboration—to strengthen PI in their own professional settings.

Presenters:

Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM
Dr. Lisa Parker-Williams, DNP, MBA, BSN, RN, CCM
Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM

CMSA National (1 CE) - Everyday Empowerment: Community Coaching for Successful Transitions
2025-11-19 11:00 - 12:00 (America/New_York) | Virtual Event
Register here!

Join us for a presentation on Everyday Empowerment: Community Coaching for Successful Transitions.
1 hr RN and CCM

As the pace of population aging accelerates, the nursing home sector faces an access to care crisis. Limited admissions and downsizing have left many older adults without the necessary care and placement, while current residents risk displacement (American Health Care Association, 2023). This issue is compounded by the increasing demand for long-term care services. One solution is the federal Money Follows the Person (MFP) program, which helps states rebalance their long-term care systems by transitioning individuals with long-term illnesses or disabilities from institutions back into the community. Successful and sustained transitions depend on factors such as planning, coordination, housing availability, and access to home and community-based services (Colello, 2021). However, a significant gap identified is the lack of resources for integrating into everyday community life. Individuals often struggle with daily tasks previously managed in institutional settings, such as getting a haircut, finding a church, or mailing a letter. The Community Coaching service line pilot program seeks to bridge this gap. The Community Coach is a role designed to augment services delivered by home and community-based case managers. Together, the Community Coach and client choose needed content through the use of a topical menu and road map for a successful transition. This program focuses on enhancing life skills and fostering community connections, which are crucial for successful reintegration.
This presentation will detail the need for community support, the design of the service line, and the pilot’s implementation. Preliminary results indicate that participants in the Community Coaching program experience smoother transitions and higher satisfaction levels. By addressing these gaps, the program not only improves individual outcomes but also offers insights into how similar initiatives can be scaled and implemented nationwide. The long-term benefits of such support systems could lead to more sustainable and person-centered care models, ultimately influencing future policy and practice in both the long-term care sector and community-based case management.
Objectives:

Summarize the current challenges faced by the nursing home sector due to the rapid pace of population aging, including limited admissions, downsizing, and the resulting displacement risks for older adults.
Describe the goals, mechanisms, and successes of the MFP program in transitioning individuals from institutional settings to community living, emphasizing the importance of planning, coordination, and access to home and community-based services.
Develop a similar Community Coaching program by leveraging the design, implementation strategies, and preliminary outcomes of the pilot program, enabling other organizations to address gaps in community integration and enhance successful transitions for individuals moving from institutional care to community living.

Presenters:

Sarah Cukale-Matos, DNP, RN
Karissa Maddox, MSN, RN-BSN, CMC

CMSA-SCC (3 CEs): Southern California Chapter Holiday Meeting
2025-11-20 07:30 - 11:30 (America/Los_Angeles) | The Grand Long Beach, 4101 E. Willow Street, Long Beach, CA, 90815, United States
REGISTER HERE

3 Contact Hours
BRN - CEP 14032
CCM - Activity Code Pending
Approval Code - Pending
Provider approved by the California Board of Registered Nursing, Provider #CEP14032 for 3 contact hours.
Tickets

$0.00 Member Registration
$40.00 Non-Member Registration

CMSA National (No CEs): International Special Interest Group
2025-11-20 12:00 - 13:00 (America/New_York) | Virtual Event
REGISTER HERE!
Join us for the November 2025 International Special Interest Group networking session!
CMSA's International SIG Advisory Panel will lead an interactive discussion about case management across the international spectrum of healthcare settings.
Thursday, November 20th, 2025
9a Pacific | 10a Mountain | 11a Central | 12p Eastern

This event is open to members and non-members!
If you would like to join CMSA, please visit https://cmsa.org/membership/to learn more!
For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Hudson Valley CMSA (1.25 CEs) - Patient Family Centered Care Across the Continuum
2025-12-02 17:15 (America/New_York) | Sam’s of Gedney Way, 50 Gedney Way, White Plains, NY, 10605, United States
REGISTER HERE

IN PERSON - Tuesday Dec 2nd 5:15 PM - 8:30 PM Sam's of Gedney Way, White Plains, NY Networking, Holiday Dinner, Raffles, CEU 1.25 RN, CCM, NYS SW Patient-Family-Centered Care Across the Continuum - Meet the interdisciplinary team! Speakers: Vicki Schuppe, PT, DPT, CHT, OCS Anthony Russo, RRT Wendell Miller, LMSW, CBIST, PTA Lauren Mehne Thomas McDonald, LNHA, MPH, CDP, CTRS Laura Anderson Messina, MS, CCC-SLP, CBIS HVCMSA Member = $10 HVCMSA Member and 1 colleague = $10 (write guest name and their email in text field Non-Member Early Bird through 11/15 = $20 Non-Member after 11/15 = $35

CMSA National (1 CE) – From Nursing to Case Management: Adapting a Proven Scale to Understand and Improve the Case Manager Experience
2025-12-04 13:00 - 14:00 (America/New_York) | Virtual Event
Register here!

Join us for a presentation on From Nursing to Case Management: Adapting a Proven Scale to Understand and Improve the Case Manager Experience.
1 hr RN and CCM

The Practice Environment Scale of the Nursing Work Index (PES-NWI) has been widely used for more than two decades to study the nursing work environment. Professional case managers specialize in care coordination to meet the clinical and financial goals of medically and socially complex patient populations across the continuum of care. Despite its importance, there is limited research on the case management practice environment, underscoring the need for a valid and reliable instrument to assess this concept. This study aims to adapt the PES-NWI to the context of hospital case management. Following expert panel feedback, the instrument was adapted for use in hospital case management (Practice Environment Scale for Hospital Case Management). A convenience sample was recruited via social media and professional networks, yielding 160 hospital case managers working across the United States. Psychometric evaluation of the adapted instrument included assessments of validity (content validity via expert panel review, known-groups validity, and factor analysis) and reliability (Cronbach’s alpha and item-total correlations). Hospital case management participants worked across 34 states and were mostly female (92%) from the disciplines of nursing (79%) and social work (21%). Nearly 60% of respondents held a national case management certification, and 40% had worked in case management for over 10 years. Factor analysis yielded a four-factor solution with clean item loadings: Supportive and Participatory Leadership, Staffing and Resource Adequacy, Opportunities for Professional Development, and Fostering Teamwork and Collaboration. The factor structure differs from the original instrument; however, psychometric testing demonstrates strong reliability (overall Cronbach’s alpha of 0.93; item-to-total correlations from 0.37 to 0.80) and validity. The Practice Environment Scale for Hospital Case Management is the first instrument to assess case managers’ practice environments in the hospital setting, which provides a foundation for future research. Understanding the practice environment is important for workforce development, enhancing professional satisfaction, and maximizing the impact of case management across acute care settings.
Objectives:

Explain the importance of the practice environment for workforce and professional development of case managers.
Describe the validity and reliability of the adapted instrument to measure practice environment for case managers.
Summarize how the adapted instrument can be used in future research related to the workforce and professional development of case managers.

Presenters:

Kristen Berryman, MSN, RN, CCM

CMSA National (No CEs): Military/VA/DoD Special Interest Group
2025-12-11 16:00 - 17:00 (America/New_York) | Virtual Event
REGISTER HERE!
The CMSA Military/VA/DoD Special Interest Group (MVD SIG) provides a dedicated platform for case managers within the military, VA, and Department of Defense sectors, facilitating collaboration and knowledge-sharing on critical topics relevant to this specialized area of case management.
Through quarterly networking sessions, participants engage in discussions about sector-specific processes, standards, training methodologies, and practical tips garnered from experienced case managers within the military, VA, and DoD.

CMSA Dallas/Fort Worth - National Slavery and Human Trafficking Prevention
2026-01-12 19:00 - 20:30 (America/New_York) | Virtual Event
Registration & Information here
4:00 p.m. - 5:30 p.m. PT| 5:00 p.m. - 6:30 p.m. MT | 6:00 p.m. - 7:30 p.m. CT | 7:00 p.m. - 8:30 p.m. ET
About the Event
In honor of National Slavery and Human Trafficking Prevention Month, this session equips healthcare providers with essential knowledge to recognize and respond to human trafficking in clinical settings. With millions of victims worldwide and most interacting with healthcare during their exploitation, providers play a critical role in identification and safe intervention. Through real case examples, current data, and a review of key legal and ethical responsibilities, attendees will learn the indicators of trafficking, barriers to self-disclosure, and practical, trauma-informed strategies for supporting victims. This session empowers participants to take meaningful action, strengthen reporting pathways, and uphold the healthcare system’s responsibility in the fight against trafficking.

Presenter: Colleen Morley DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM is presenter. Past CMSA president. She is active with the Chicago Chapter of CMSA. She is the Associate CCO Officer, Care Continuum for University of Illinois Health System. She has been a RN 26 yrs and CCM yrs. Writer of 3 books.
Price: $0 Members | $15 Non-Members

CMSA National (1 CE): Left Ventricular Assist Devices (LVADs): The Good, the Bad and the Ugly
2026-01-13 12:00 - 13:00 (America/New_York) | Virtual Event
Register Here!
1 hour RN, CCM
Left Ventricular Assist Devices (LVADs) have transformed the treatment landscape for patients with advanced heart failure, serving as both a bridge to transplant and a destination therapy. This webinar provides case managers with an in-depth overview of LVAD purpose, types, associated risks, and clinical benefits. Attendees will gain practical strategies to enhance patient support, address common concerns, and empower individuals to make informed choices regarding LVAD therapy. Designed for medical case managers working in transplant, med/surgical, and cardiac settings, this session will strengthen knowledge and confidence in managing patients along the LVAD care continuum.
Objectives:
1. Explain the purpose, types, risks, and benefits of LVAD therapy in patients with advanced heart failure.
2. Apply best practices to support patients and families considering or living with an LVAD.
3. Conduct informed decision-making by integrating LVAD knowledge into patient education and care planning.
Fee: Free to members | $40 for nonmembers
Presenter: Lauren Thomas, MSN, RN, CCM | Transplant Case Manager
