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DTSTART;TZID=America/New_York:20260817T140000
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SUMMARY:CMSA National (1 CE) – Compassionate Communication with Patients and Families in Crisis
DESCRIPTION:Register Here! \nCompassionate Communication with Patients and Families in Crisis\n1 hr RN\, SW\, and CCM \nFEE:\nMembers: $0\nNon-Members: $40 \nAbstract: \nWorking with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways\, including expressions of anger\, refusal to participate in care\, unrealistic expectations\, repeated questioning\, or resistance to discharge planning. For case managers and social workers\, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. \nEmpathy\, active listening\, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients\, families\, and the interdisciplinary care team to identify strengths\, address barriers\, and develop effective\, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises\, the impact of health-related social needs (HRSNs) on these situations\, common behavioral responses seen in healthcare settings\, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. \nObjectives: \n\nDescribe why our patients and families are in crisis.\nDemonstrate compassionate communication to a patient and family in crisis.\nIdentify the signs of patients and families in crisis.\n\nPresenters: \nBecky Johnson\, MSW\, LCSW\, CCM\nMelissa Kersh\, BSN\, RN
URL:https://cmsa.org/event/cmsa-national-1-ce-compassionate-communication-with-patients-and-families-in-crisis-2/
LOCATION:Virtual Event
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DTSTART;TZID=America/New_York:20260818T140000
DTEND;TZID=America/New_York:20260818T150000
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LAST-MODIFIED:20260728T202442Z
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SUMMARY:CMSA National (No CEs) - Behavioral Health SIG Networking Session
DESCRIPTION:Register Here! \nBehavioral Health Special Interest Group Networking Session\nThe Behavioral Health Special Interest Group is a collaborative community within CMSA dedicated to advancing knowledge and practice in mental health and substance use case management. Case managers working in behavioral health often navigate complex systems of care\, coordinate across multiple providers\, and support individuals and families facing unique challenges. \nThis SIG provides a space to exchange expertise\, explore evidence-based approaches\, and share real-world solutions for integrating behavioral health into whole-person care. \nTuesday\, August 18th\, 2026 | 2 p.m. ET \nCost: Free to Members
URL:https://cmsa.org/event/bhsig-aug2026/
LOCATION:Virtual Event
ATTACH;FMTTYPE=image/jpeg:https://cmsa.org/wp-content/uploads/2025/09/BH-SIG.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260818T173000
DTEND;TZID=America/Chicago:20260818T190000
DTSTAMP:20260814T020715
CREATED:20260723T170055Z
LAST-MODIFIED:20260723T170055Z
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SUMMARY:CMSA SE Coalition Webinar Hosted by CMSA Houston (1 CE) - The Invisible Patient
DESCRIPTION:Register Here! \nCMSA Southeast Coalition Webinar Hosted by CMSA Houston/Gulf Coast - The Invisible Patient\n1 RN\, SW\, CCM pending \nTuesday\, August 18\n5:30 p.m. - 7 p.m. CT \nFEE:\nFREE for CMSA Members\n$15 Non-members \nSpeaker:\nDr. Raven Watson\, PhD
URL:https://cmsa.org/event/cmsa-se-coalition-webinar-hosted-by-cmsa-houston-1-ce-the-invisible-patient/
LOCATION:Virtual Event
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260819T200000
DTEND;TZID=America/New_York:20260819T213000
DTSTAMP:20260814T020715
CREATED:20260811T185819Z
LAST-MODIFIED:20260811T191342Z
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SUMMARY:CMSA Sacramento (1 CE) - What Case Managers Need to Know About Medicare\, Healthcare Costs\, and Coverage Changes
DESCRIPTION:Register Here! \nCMSA Sacramento Education Virtual Meeting - What Case Managers Need to Know About Medicare\, Healthcare Costs\, and Coverage Changes\nFREE WEBINAR \nWednesday\, August 19\, 2026\n5 - 6:30 p.m. PT | 7 - 8:30 p.m. CT | 8 - 9:30 p.m. ET \nThe Medicare landscape is changing rapidly. New legislation\, prescription drug reforms\, rising healthcare costs\, and evolving Medicare Advantage plans are creating new challenges and opportunities for beneficiaries. \nThis session will provide an overview of the most significant Medicare developments affecting older adults today\, including changes resulting from the Inflation Reduction Act\, shifts in Medicare Advantage benefits\, prescription drug affordability initiatives\, and other emerging healthcare trends. Participants will leave with a clearer understanding of the issues impacting Medicare beneficiaries and the resources available to help them navigate an increasingly complex healthcare system. \nLearning Objectives: \n\nReview significant Medicare and healthcare policy changes affecting beneficiaries in 2026.\nUnderstand how prescription drug reforms and Medicare Advantage changes may impact beneficiary costs and coverage.\nRecognize common Medicare-related challenges faced by older adults and their families.\nIdentify educational resources and strategies that support informed Medicare decision-making.\n\nTouchpoints: \n\nPatient advocacy\nAccess to care\nHealthcare system complexity\nMedicare barriers and navigation challenges\nImpact of healthcare policy on patient outcomes\n\nContinuing Education:\nProvider approved by the California Board of Registered Nursing\,\nProvider Number CEP 15522\, for 1.0 contact hours\, CCM APPROVED \nSpeaker:\nMark Browstein\, CSA \nSpeaker Bio:\nMark Brownstein is regarded as an experienced and trusted Medicare advisor. Mark has built his career based on objective education and is an independent provider of comprehensive and competitive Medicare solutions. Mark has extensive experience working with individuals\, case managers\, social workers\, financial planners\, CPAs\, medical offices\, pharmacies\, and veterans to implement Medicare solutions to meet clients’ changing needs. Mark is a three-time president of his local Financial Planners Association (FPA) and is very involved in his local community. Mark has been recognized as an energetic leader and trainer who is committed to the highest fiduciary standards\, always doing what is in the best interest of all clients. He has proudly built an experienced team focused on exemplary customer service. Mark is also a Certified Senior Advisor.
URL:https://cmsa.org/event/cmsa-sacramento-1-ce-what-case-managers-need-to-know-about-medicare-healthcare-costs-and-coverage-changes/
LOCATION:Virtual Event
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260820T120000
DTEND;TZID=America/New_York:20260820T130000
DTSTAMP:20260814T020715
CREATED:20260727T201528Z
LAST-MODIFIED:20260803T172328Z
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SUMMARY:CMSA National (No CEs) - International SIG Networking Session
DESCRIPTION:Register Here! \nJoin us for the August 2026 International Special Interest Group Networking Session!\nCMSA's International SIG Advisory Panel will lead an interactive discussion about case management across the international spectrum of healthcare settings. \nThursday\, August 20th\, 2026\n9a Pacific | 10a Mountain | 11a Central | 12p Eastern \n\nThis event is open to members and non-members!\nIf you would like to join CMSA\, please visit https://cmsa.org/membership/to learn more!\nFor questions\, contact Ashton Roach\, aroach@parthenonmgmt.com
URL:https://cmsa.org/event/isig_aug2026/
LOCATION:Virtual Event
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