About CMSA

Who We Are

CMSA is the authority for the professional practice of case management to improve the health of individuals, families, caregivers, and support systems within their communities by:

• Setting standards and best practices for case management                across the healthcare continuum
• Impacting policy to improve health outcomes
• Providing evidence-based tools and resources to case managers

CMSA Is Committed To

• Improved Consumer Health Outcomes
• Professional Diversity, Equity, and Inclusion
• Cultural Competency and Humility
• Advocacy for the Health Consumer
• Integrity and Ethical Principles
• Promoting Health Equity
• Educating Case Managers Across the Care Continuum
• Evidence-based Quality Care
• Holistic, Compassionate Care
• Fostering Communication and Collaboration
• Advancing Research, Innovation, and Use of Technology
• Fiscal Accountability


CMSA President, Colleen Morley
Case managers play a vital role in serving the diverse populations we engage with. Despite the ever-changing landscape and challenges in healthcare, our focus remains centered on the patient. CMSA is committed to enhancing the well-being of individuals, families, caregivers, and support systems. We are steadfast in our commitment to enhancing patient care, fostering positive results, minimizing costs, and meeting the objectives of value-based care. CMSA empowers case managers to deliver patient-centric care by defining standards of practice, establishing best practices for case management, impacting policy to improve health outcomes, and providing evidence-based tools and resources for case managers. Providing excellent patient-centered care to achieve the best possible outcomes is why we do what we do!

It is an honor and privilege to give back to our profession and serve you through CMSA. Let’s work together to enhance the quality of patient-centered care.

Janet Coulter, MSN, MS, RN, CCM, FCM
CMSA President, 2024-2026

CMSA Bylaws




Our History

Leadership & Committees

National Case Management Week

DEIB Position Statement