CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
Remembering Carol A. Gleason
By Patricia Noonan, MBA, RN, CCM, CDP, FCM Dear Friends, It is with deep sadness that I share of the recent passing of Carol A. Gleason who was a dear friend to the...
From Overwhelmed to Empowered: Mastering Long-Term Care Planning through Education-Part I
By Shakima Tozay DSW, MSW, LICSW, CCM & Dulcy Stout MSW, LCSW, CCM Proactive care planning is essential, especially for community home care. Professional case managers must...
May is a Busy Month For Nursing and Case Managers
By Pamayla E. Darbyshire, DHA. MSN/CNS, FCEITR (UoPx) National Nurses Day is celebrated annually on May 6th to mark the start of National Nurses Week, which runs through May 12th (Florence...
Career Advancement & Advice
What Professional Identity Means to Me: A Personal and Professional Reflection
By Colleen Morley DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Professional identity is a phrase we use often in healthcare, but for me, it is far more than a theoretical...
Legacy: The Quiet Footprints We Leave Behind
By Anna Zimmerly, BSN, RN Have you ever wondered what people will remember about you when you’re no longer standing in the room—but your kindness, your voice, or your care still echo...
How to Find Momentum After a Career Slowdown
By Lily Tamrick Career stalls rarely arrive with a bang. They settle in like fog: quiet, subtle, cumulative. For case managers, whose work centers on guiding others through systems, it's easy to...
Professional Development
The Gen Z Shift: What Every Case Manager Needs to Know Now
By Janet Coulter, MSN, MS, RN, CCM, FCM Something is shifting in the workforce. The newest generation of nurses, Generation Z, isn’t just joining...
Mentorship Without Walls: Growing the Future of Case Management
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Mentorship in case management has never been a formal line item in a job description—but for many of us, it has become one...
The Road to Becoming a Fellow in Case Management (FCM ™)
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM, FCM Since 2021, CMSA has provided the designation of Fellow to premier leaders within the organization. If you have ever thought of taking on the...
Perspectives
Restoration, Coordination, and Care: What Case Management and Nursing Taught Me About Bringing Things Back to Life
By Amanda Grady, ADN, RN, CCM It started in 2019, the day we drove past an old, abandoned farmhouse in rural Licking County. The grass was up to our knees, and the place looked forgotten. Most...
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Health and Wellness
Navigating Everyday Stress: Practical Strategies for Healthcare Case Managers
By Sharon Wagner Stress is not a stranger in healthcare settings. For case managers who juggle patient needs, care coordination, documentation, and system demands, the pressure can quickly become...
From Reaction to Prevention: A Case Management Perspective on Cardiac Care
By Jenny Quigley-Stickney MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM. Heart Disease Prevention Month serves as an important reminder that cardiac care does not begin in the emergency department,...
The Case of the Midnight Snore: What Every Case Manager Should Know Before the Lights Go Out
By Janet Coulter, MSN, MS, RN, CCM, FCM It started with a snore. Not the gentle, almost endearing kind that makes you chuckle and nudge your partner. This was the kind that rattles bedroom doors,...
Case Management
From Overwhelmed to Empowered: Mastering Long-Term Care Planning through Education-Part I
By Shakima Tozay DSW, MSW, LICSW, CCM & Dulcy Stout MSW, LCSW, CCM Proactive care planning is essential, especially for community home care. Professional case managers must...
May is a Busy Month For Nursing and Case Managers
By Pamayla E. Darbyshire, DHA. MSN/CNS, FCEITR (UoPx) National Nurses Day is celebrated annually on May 6th to mark the start of National Nurses Week, which runs through May 12th (Florence...
The Effect of the ATM Gene Variant on Cancer Risk: How Does It Increase Your Chances of Developing Cancer?
By Verna Simmons Robinson, MSN, RNCCM, CMCN The ATM gene can be a silent killer. In 2024, my mother passed away due to cancer and its side effects. She had received a notification to come in for an...
Clinical Care
The Many Faces of Brain Injury
By Jenny Quigley-Stickney, MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM Can you imagine having a fall in your classroom, injuring your head, and never regaining your ability to educate children? Can...
Hidden in Plain Sight: Chronic Kidney Disease
By Janet Coulter, MSN, MS, RN, CCM, FCM Did you know that chronic kidney disease (CKD) affects more than 1 in 7 adults in the United States? That is approximately 35.5 million Americans and...
Beyond the Diagnosis: Supporting a Rural Navy Veteran/ RN / First Responder at the World Trade Center Through Complex Pulmonary Care
By Anna Zimmerly, BSN, RN Case management is never one-size-fits-all. Each member brings a unique story, shaped by their health history, environment, and lived experience. As a Case Manager with the...
Advocacy and Policy
Implications of Recent Department of Education Budgeting for Professional Case Management
By Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM There has been considerable chatter about the Department of Education ruling outlining which educational degrees are recognized...
Left in the Dust: Maryland’s DDA Cuts Are Devastating Disabled Children and Families
By Tami Wantola, BSN, RN and Sandra Zawalski, MSN, RN, CRRN, CCM In January 2025, Maryland’s disability community was blindsided by the unthinkable: a proposed $200 million...
CMSA Advocate for Change: A Successful Virtual Hill Visit Experience
By Ron Ordona, DNP, FNP-BC, GS-C, WCC In the ever-evolving landscape of healthcare advocacy, CMSA and case managers have taken a proactive role in shaping policies that impact patient care, access...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.