CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
Caring with Purpose
By Verna Simmons Robinson MSN RN CCM CMCN A Case Manager’s Reflection on Compassion, Coordination, and Caring for the Caregiver Case management is often described in terms of plans, appointments,...
When the Case Manager Feels Lost: Finding Purpose in the Work
By Michelle Brusio, MSN, RN, CCM During Case Management Week, we often celebrate the impact case managers make in the lives of others. But this year, I’ve been thinking about something we don’t talk...
The Patient’s Voice is Safety Intel, Not Anecdotal Noise
By Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM There is one voice in healthcare that case managers must never become too busy, too technologically dependent, or too professionally...
Career Advancement & Advice
What Professional Identity Means to Me: A Personal and Professional Reflection
By Colleen Morley DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Professional identity is a phrase we use often in healthcare, but for me, it is far more than a theoretical...
Legacy: The Quiet Footprints We Leave Behind
By Anna Zimmerly, BSN, RN Have you ever wondered what people will remember about you when you’re no longer standing in the room—but your kindness, your voice, or your care still echo...
How to Find Momentum After a Career Slowdown
By Lily Tamrick Career stalls rarely arrive with a bang. They settle in like fog: quiet, subtle, cumulative. For case managers, whose work centers on guiding others through systems, it's easy to...
Professional Development
More Than Membership: How Professional Organizations Can Help Combat Burnout
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Burnout has become an increasingly familiar part of the healthcare conversation. Professional case managers are not immune....
What Would Be Different?
On purpose, pressure, grace, and betting on yourself By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM I’ve been thinking a lot lately about my generation. I’m an elder millennial,...
Celebrating Us! Celebrating Leadership! Celebrating the Future of Case Management!
10 Reasons to Join Us October 3 for CMSA’s Virtual Leadership Conference By Janet S. Coulter, MSN, MS, RN, CCM, FCM The Case Management Society of America’s 2nd Annual Virtual Leadership Conference...
Perspectives
From Avocados to Ethics: A Case Manager’s Unexpected Encounter
Heather Kelly, MSN, RN, BCPA, CPC As I stood in the produce aisle contemplating the delicate timing of my weekly avocado purchases, I felt a tap on my shoulder. I turned, smiled instinctively, and...
If We Know What Good Care Looks Like, Why Is It Still So Hard to Achieve?
By Sachie German Koufalis, LMSW, MPH, CCM Every day, healthcare professionals work to improve quality. We review dashboards, analyze trends, identify gaps in care, and develop strategies to...
Advocacy in Its Purest Form: A Nurse’s Reflection on Family, Ethics, and End‑of‑Life Care
By Lisa Schaffer, BSN, RN, CIC, CRRN, CCM Nursing is difficult to define because it encompasses so many responsibilities at once—assessment, patient and family education, compassionate care, and...
Health and Wellness
Falls and the Elderly: A Personal Story
By Barbara Buono Kuritz RN, BS, LHCA, CCM A Sudden Fall I recently fell while walking home after a successful weekly Mahjongg game with neighbors. The fall left me asking two questions: What...
The Conversation We Cannot Afford to Avoid: Sexual Health, Chronic Illness, and the Case Manager’s Role
By Heather R. Kelly, MSN, RN, BCPA, CPC Have you ever cared for a young adult with cancer? Looked a patient in the eyes as they realized they may never have biological children? Sat with a young...
Do You Know August?
By Sandra Zawalski, MSN Ed, CRRN, CCM, MSCC Did you know August is National Wellness Month and taking small Steps can have a lasting Impact? As summer begins to wind down, August provides a natural...
Case Management
Reconnect, Recognize, Reignite, Rise: Celebrating Case Management Week
By: Jenny Quigley-Stickney, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM CMSA President, 2026 CMSA President's message 2026 Dear CMSA Members and Case Management Colleagues, Case...
Falls and the Elderly: A Personal Story
By Barbara Buono Kuritz RN, BS, LHCA, CCM A Sudden Fall I recently fell while walking home after a successful weekly Mahjongg game with neighbors. The fall left me asking two questions: What...
The Power of Active Listening and Individualized Discharge Planning
By Eleanor Diaz, MSN, BSN, BA, ACM-RN, ONN-CG One case that deeply touched my heart reinforced the importance of conducting comprehensive assessments and developing individualized care plans. It...
Clinical Care
Ehlers-Danlos Syndrome and Hypermobility Spectrum Disorders: A Growing Clinical Priority for Case Managers
By Heather Kelly, MSN, RN, BCPA, CPC Ehlers-Danlos syndromes (EDS) represent a group of hereditary connective tissue disorders characterized by abnormalities in collagen, the primary structural...
The Many Faces of Brain Injury
By Jenny Quigley-Stickney, MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM Can you imagine having a fall in your classroom, injuring your head, and never regaining your ability to educate children? Can...
Hidden in Plain Sight: Chronic Kidney Disease
By Janet Coulter, MSN, MS, RN, CCM, FCM Did you know that chronic kidney disease (CKD) affects more than 1 in 7 adults in the United States? That is approximately 35.5 million Americans and...
Advocacy and Policy
What Case Managers Are Telling Us About Equity in Practice
By Colleen Morley DNP RN CCM CMAC CMGT-BC CMCN ACM-RN FCM FAACM There’s something both encouraging and eye-opening about what case managers across the country are sharing about equity in...
Implications of Recent Department of Education Budgeting for Professional Case Management
By Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM There has been considerable chatter about the Department of Education ruling outlining which educational degrees are recognized...
Left in the Dust: Maryland’s DDA Cuts Are Devastating Disabled Children and Families
By Tami Wantola, BSN, RN and Sandra Zawalski, MSN, RN, CRRN, CCM In January 2025, Maryland’s disability community was blindsided by the unthinkable: a proposed $200 million...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.