Thursday, June 20, 2024 at 2pm EST
Pre-Approved CEs: 1.5 hour RN, SW and CCM Ethics
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities

Not only during Pride Month, but throughout the year, it is important to recognize that LGBTQ+ individuals and communities have health and human services needs that professional case managers need to understand and acknowledge to optimize the effectiveness of services while enhancing health equity. To achieve these goals, case managers need to ensure they understand key terms and concepts in the LGBTQ+ community, such as gender identity, sexual orientation, gender expression, and other terminology. Professional case managers must also incorporate into practice the applicable ethical principles and guidelines to promote inclusivity and equity while working with LGBTQ+ individuals and communities. In working with LGBTQ+ individuals, there is a need to acknowledge and understand the significant health disparities that disproportionately impact this community. This presentation will incorporate effective strategies and techniques that improve communications with LGBTQ+ individuals. It will also describe optimal and proven care coordination strategies and techniques to meet the comprehensive physical health, behavioral health, and social determinants of health for LGBTQ+ individuals and communities.

Presenter:  Michael B. Garrett, MS, CCM, CVE

Members: Free
Non-Members: $40

Thursday, June 27, 2024 at 3pm EST
Pre-Approved CEs: 1.5 hour RN, SW and CCM
Virtual Cost of Poverty Experience

Virtual Cost of Poverty Experience (COPE) is an interactive virtual simulation that helps participants better understand the lived realities of poverty and SDOH, learn from people making the journey out of poverty, and become a change-maker in their organization. Participants will make difficult decisions, work together to try and complete their tasks for one simulated week through mall breakout rooms to discuss and debrief with colleagues. This session will deepen the understanding of social determinants of health impacting healthcare delivery and outcomes while highlighting the importance of learning from communities that are most affected by inequities in health and social conditions and fostering community discussions that can lead to change and new ways of thinking. This interactive ninety (90) minute experience combines trivia, simulation, and group discussion and debriefing.

Watch a video on the Virtual COPE Course HERE

Members: $25
Non-Members: $50