Communicating Your Value: The Case Manager’s Guide
As the complexity of healthcare systems grows, the ability to effectively navigate and coordinate care has become increasingly important. Case management is critical in ensuring the optimal delivery of services and support to patients. However, many case managers find it difficult to articulate and advocate the true value they bring to the healthcare industry as a whole and to their patients/clients. Recognizing that this issue needed to be addressed, the Case Management Society of America and The Center for Case Management have joined forces to create a position paper that begins to address this complex issue.
Communicating Your Value: The Case Manager’s Guide has experts from some of the most common specialty areas in case management sharing their knowledge in easily consumable guides. Each guide addresses roles and responsibilities as well as the value of case management in relation to the patient/family, organizations, colleagues, and the community. It is CMSA's and CfCM’s hope that this position paper empowers case managers to fully advocate their value and leads to a deeper discussion around the value of case management.
CMSA is offering this free resource that will provide case managers with the information to communicate their value to multiple stakeholders.