Since 1991, CMSA has supported the practice of case management by being the first organization to provide guidance in the delivery of professional practice based in evidence. In 2022 the Standards have been updated to continue guidance in the practice of case management in ever-changing and challenging healthcare environments. 

 The 2022 Standards reflect the flexibility of case managers in unusual times and the inclusion of language and guidance to better meet the needs of all populations. The Standards have been reordered to represent Case Management Process execution. The Standards Task Force and Review Committee members believed this simple edit would be powerful and a better representation of professional case management practice. 

 The work of case managers is vital to the populations and individuals served, and opportunities to influence core processes are available. CMSA’s Standards elevate the practice of case management and establish case managers as healthcare professionals. 

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