The Case Management Society of America (CMSA) is proud to share the DEIB Workforce Roadmap, a practical resource designed to help healthcare organizations foster more inclusive and equitable workplaces. Designed for those who hire or contract with case management professionals, the roadmap outlines strategies across four key pillars: Talent Acquisition, Workforce Composition, Career Development, and Learning and Development. Together, these pillars offer a comprehensive framework for integrating Diversity, Equity, Inclusion, and Belonging (DEIB) throughout the employee lifecycle.
By promoting transparency, standardizing practices, and cultivating a culture of belonging, this roadmap supports sustainable workforce development and organizational excellence. It is intended to complement, not replace, applicable laws, professional standards, and employer policies. Users should consult appropriate medical and legal professionals before implementing any strategies. CMSA does not provide legal or medical advice and assumes no liability for the use of this resource.

