About CMSA
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Who We Are
CMSA is the authority for the professional practice of case management to improve the health of individuals, families, caregivers, and support systems within their communities by:
• Setting standards and best practices for case management across the healthcare continuum
• Impacting policy to improve health outcomes
• Providing evidence-based tools and resources to case managers
CMSA Is Committed To
• Improved Consumer Health Outcomes
• Professional Diversity, Equity, and Inclusion
• Cultural Competency and Humility
• Advocacy for the Health Consumer
• Integrity and Ethical Principles
• Promoting Health Equity
• Educating Case Managers Across the Care Continuum
• Evidence-based Quality Care
• Holistic, Compassionate Care
• Fostering Communication and Collaboration
• Advancing Research, Innovation, and Use of Technology
• Fiscal Accountability
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It is an honor and privilege to give back to our profession and serve you through CMSA. Let’s work together to enhance the quality of patient-centered care.
Janet Coulter, MSN, MS, RN, CCM, FCM
CMSA President, 2024-2026