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Between Surgery and Goodbye: A Case Manager’s Reflection on the Space In-Between  

Between Surgery and Goodbye: A Case Manager’s Reflection on the Space In-Between  

by kcastady@parthenonmgmt.com | Oct 9, 2025 | Blog, Case Management

By Megan Owen Heaton, LCSW, CCM  We’ve all heard the typical consent speech before surgery: “If you don’t proceed, you risk dying sooner; if you do, we extend your life.” But what if the outcome isn’t so clear-cut? What if the truth lies somewhere in the ambiguous and...
Celebrating 35 Years of Case Management – Celebrating US!

Celebrating 35 Years of Case Management – Celebrating US!

by kcastady@parthenonmgmt.com | Oct 2, 2025 | Blog, Case Management, Spotlight

By Janet Coulter, MSN, MS, RN, CCM, FCM Happy 35th anniversary, CMSA! 35 years of promoting the profession of case management! Amazing! In celebration of our 35th anniversary AND Case Management Month, CMSA is presenting a month of activities – celebrating us! This...
When the Answer Is No: A Case Manager’s Toughest Conversation 

When the Answer Is No: A Case Manager’s Toughest Conversation 

by kcastady@parthenonmgmt.com | Sep 22, 2025 | Blog, Case Management

By Angela Mounsey, BSN, RN, CCM, CPHQ  One of the most dreaded responsibilities of a case manager is having to issue a letter of non-coverage to a patient or their family. It’s the moment when the care team determines that the patient no longer meets medical necessity...
Leaving Against Medical Advice – A Deeper Dive  

Leaving Against Medical Advice – A Deeper Dive  

by kcastady@parthenonmgmt.com | Sep 18, 2025 | Blog, Case Management

By Ronald Hirsch, MD, FACP, ACPA-C, CHRI, CHCQM  The Office of the Inspector General (OIG) of the Department of Health and Human Services recently made headlines with its report on the increasing rates at which Medicare patients left hospitals against medical advice...
The Caregiver Crisis: How Case Managers Can Prepare Families for High Turnover in Home Care

The Caregiver Crisis: How Case Managers Can Prepare Families for High Turnover in Home Care

by kcastady@parthenonmgmt.com | Aug 28, 2025 | Blog, Case Management

By Christina Shollack, RN, BSN, CCM, CBIS In the fourth quarter of 2024, caregiver turnover rates reached an alarming 79% according to the Activated Insights Benchmarking Report. This figure is not just a staffing statistic; it is a patient care crisis. For families...
Case Managers Belong in Research: Here’s Why (and How) 

Case Managers Belong in Research: Here’s Why (and How) 

by kcastady@parthenonmgmt.com | Aug 25, 2025 | Blog, Case Management

By Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM  When we think of research, many of us picture academics in lab coats or clinicians running randomized trials. We don’t always see ourselves—case managers—reflected in that image. But here’s...
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