UPCOMING WEBINARS

Improving Hypertension Control in the Black and African American Population

Tuesday, March 24, 12 p.m. ET

1 hour RN, SW, CCM

Hypertension remains a leading risk factor for cardiovascular and renal disease, with well-documented disparities in both prevalence and control across racial groups. Our Population Health team conducted an in-depth analysis of hypertension control outcomes, stratified by race, to better understand inequities within our patient population. This analysis revealed that Black and African American patients were 7% less likely to have controlled hypertension compared to other racial groups. This finding is particularly concerning given that Black and African American individuals are approximately 30% more likely to develop hypertension, underscoring a critical and persistent health inequity.

Uncontrolled hypertension significantly increases the risk of adverse health outcomes, including myocardial infarction, stroke, heart failure, dementia, and chronic kidney disease—conditions that substantially diminish quality of life and contribute to increased healthcare utilization and costs. Recognizing the disproportionate burden borne by Black and African American patients, our team prioritized targeted interventions aimed at improving hypertension control within this population.

Grounded in evidence demonstrating that effective blood pressure management can prevent or delay the onset of chronic disease, we implemented focused outreach and care strategies to support improved clinical outcomes. By addressing both short-term blood pressure control and long-term cardiovascular risk, this work represents a critical step toward reducing health disparities and advancing equitable health outcomes for Black and African American patients.

Objectives:

1. Describe and demonstrate the process used in the development of a health equity hypertension patient centered education program.
2. Identify the evidence-based practices established to improve the patient engagement in managing their hypertension.
3. Discuss and evaluate the outcome measures used to determine the success of the educational provided to this population strategies to address social determinants of health that influence recovery and long-term stability for individuals with complex needs.

Fee: $20

Presenters:

• Carissa Huff, LPN, MSA, Quality Project Manager II
• Maria Tout, MHSA, Health Equity Specialist

Back to Basics: Negative Pressure Wound Therapy (NPWT) for Case Managers Across the Continuum of Care

Thursday, March 26, 1 p.m. - 2 p.m. ET

Information Webinar | No CEs Available

Back to the Basics of NPWT following a patient through the post-acute setting, assessment and decision making.

• Apply foundational NPWT principles to case management practice to support informed decision-making, safe transitions, and continuity of wound care.
• Recognize common clinical, logistical, and coordination challenges associated with NPWT during transitions of care.
• Identify patient, wound, and setting-specific considerations for NPWT use, including initiation, continuation, and discontinuation of therapy.
• Analyze real-world wound case scenarios featuring a novel NPWT dressing designed to support up to 7-days of wear time.
• Participate in a question-and-answer session

Free to Members & Non-Members

Presenter:

Catherine T. Milne, APRN, MSN, ANP/ACNS-BC, CWOCN-AP | Connecticut Clinical Nursing Associates

Evolving from a Good to Great (G2G) Case Manager

Tuesday, April 7, 1 p.m. ET

1 hour RN, CCM, SW

What does it mean to be great and good? And why do case managers need to consider being great? Doesn’t a performance review with a superior score mean greatness? Please don’t misunderstand; being a good case manager is not negative. Becoming a great case manager means reaching your full potential and engaging in continuous improvement. 

A G2G journey needs attention, support, and constant evaluation. Somewhat like a garden. Start small like a seedling. As you sprout, with leaves, buds and stems reaching for the sun while receiving the right amount of water and nutrients. Doing what you do best produces valuable, sustainable results equal to colorful flowers in my garden metaphor. Yes, becoming great and good is challenging but necessary. Our patients/clients, families and communities need more than good from us. American healthcare is fractured and complicated; medical language is confusing and our reimbursement methods are a mystery. We have to be good and great case managers! 

This interactive session explores how case managers can evolve from good to great. Practical tips and strategies will be reviewed and applied for your G2G journey. 

Objectives:

1. Define a good and great case manager.
2. Identify internal and external elements that influence the evolution of a great case manager.
3. Integrate three key goals into your professional case management G2G evolution.

Member Fee: $0

Non-Member Fee: $40

Presenter Bio:

Elaine Bruner, MSN, RN, CMGT-BC, FCM, is an experienced nurse, case manager, and educator. Elaine was awarded the CMSA Award of Service Excellence in 2008. She embraces her educator role, authoring manuscripts, offering national and regional continuing education presentations, and coaching case managers to certification success. She currently serves on the Editorial Board of CMSAToday. Elaine has served on the CMSA Military/Veteran/DoD/DHA (MVD) Planning Committee since 2021 and became Co-Chair in 2024. In 2025, Elaine joined the CMSA Board of Directors and was honored to be inducted as a CMSA Fellow in Case Management.  

Improving Substance Use Disorder Outcomes Through a Scalable Health Plan–Provider Collaboration

Tuesday, April 21, 1 p.m. ET

1 hour RN, SW, CCM

This panel discussion explores a scalable, collaborative model between a health plan and provider organizations designed to improve outcomes for individuals living with chronic substance use disorder (SUD). Panelists will share real-world insights into the day-to-day operations of the program, highlighting how interdisciplinary roles work together to support engagement, continuity of care, and person-centered treatment planning. Moderated by the Vice President of Behavioral Health, the session features perspectives from a peer support specialist, a behavioral health field care manager, a program manager, and the program director. Attendees will gain practical strategies for integrating case management, motivational interviewing, and provider partnerships to enhance treatment engagement and program sustainability across care settings.

Objectives:

At the conclusion of this session, participants will be able to:

1. Describe how a strong treatment alliance supports engagement and retention for individuals living with chronic substance use disorder.
2. Apply integrated case management and motivational interviewing techniques to develop person-centered care plans for individuals with SUD.
3. Identify strategies for building collaborative relationships with facility leadership to implement and sustain onsite case management programs.

Fee: Members/Non-Members: $20 Tax deductible donation.

Where Perspectives Meet: Case Managers and Aging Life Care Managers Across the Care Continuum

Recording: https://www.pathlms.com/cmsa/courses/123384/webinars/90497

**RN, SW, CCM & CMC** Case managers and aging life care managers work across diverse settings, disciplines, and levels of experience, yet share responsibility for supporting safe, coordinated, and person-centered care. This panel discussion brings together professionals from varied backgrounds to explore where case manager and care manager perspectives align, where they differ, and how collaboration across roles can strengthen transitions of care and patient outcomes.

Panelists will share real-world insights on reducing readmissions, improving care coordination, and addressing social determinants of health that affect recovery—particularly for older adults and individuals with complex medical and psychosocial needs. Through facilitated discussion and practice-based examples, participants will gain practical perspectives on common transition-of-care challenges and interdisciplinary strategies that support continuity, safety, and effective communication across the care continuum.

Managing Emotional Dynamics: Transference and Countertransference in Case Management

Recording: https://www.pathlms.com/cmsa/courses/118650/webinars/87995

** RN, SW, & CCM ** This interactive training explores the often-unseen emotional dynamics that influence relationships between patients, families, and case managers. Focusing on transference—patients’ unconscious feelings, expectations, or past experiences projected onto providers—and countertransference—the emotional responses these interactions may evoke in clinicians—participants will gain insight into how emotions can shape communication, decision-making, and care outcomes. The webinar emphasizes practical awareness-building, helping case managers recognize emotional cues early, respond intentionally, and avoid common pitfalls that can lead to boundary challenges or burnout. Through realistic healthcare scenarios, reflection, and actionable strategies, participants will strengthen their ability to manage complex emotions, foster trust, and support effective collaboration while maintaining professionalism and compassion in everyday case management practice.

Spotlight on Skin Health: Early Recognition and Prevention for Healthcare Teams
Recording: https://www.pathlms.com/cmsa/courses/118779/webinars/88036

** RN, SW, & CCM ** Skin cancer is the most common cancer in the United States, yet it is also one of the most preventable when early recognition and education are prioritized. Although Skin Cancer Awareness Month occurs in May, nurses and social workers are uniquely positioned to begin these vital conversations now—supporting patients with timely guidance, evidence-based resources, and practical tools for prevention.

This webinar provides an early “Spotlight on Skin Health” designed to help care teams strengthen their role in skin cancer education, address misconceptions, and promote proactive behaviors across diverse patient populations.

Participants will learn to identify common and high-risk presentations, understand prevention strategies, and communicate key messages that empower patients to take ownership of their skin health year-round. Through a blend of clinical insights and patient-centered approaches, attendees will leave equipped to share meaningful guidance, encourage screening, and connect individuals with diverse skin types to the appropriate dermatologic care before peak awareness activities begin in May.