Case management plays a critical role in improving care quality and outcomes, particularly for individuals with behavioral health conditions. This webinar will explore how case management supports healthcare delivery through a focus on behavioral health, emphasizing the importance of quality measures such as those set by the National Committee for Quality Assurance (NCQA). Attendees will gain insight into how case management practices contribute to improving patient care, satisfaction, and overall health outcomes. Using real-world examples, this session will examine the practical applications of case management in aligning care delivery quality standards, and how it fosters better outcomes for individuals facing behavioral health challenges.