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The Power of 1%: Redefining Excellence in Case Management

The Power of 1%: Redefining Excellence in Case Management

by kcastady@parthenonmgmt.com | Aug 4, 2025 | Blog, Case Management

By Janet Coulter, MSN, MS, RN, CCM, FCM   In the world of professional case management, we are often encouraged to focus on outcomes such as improved patient satisfaction, reduced hospital readmissions, shortened lengths of stay, and seamless transitions of care. Case...
The Privilege of Serving Those Who Serve Others

The Privilege of Serving Those Who Serve Others

by kcastady@parthenonmgmt.com | Jul 31, 2025 | Blog, Case Management

By Kelley Norris, Deputy Director, CMSA Working behind the scenes at CMSA offers a front-row seat to something truly special. As Deputy Director, I have the unique honor of supporting a community of professionals whose life’s work is centered on one mission: helping...
The Value of Service Trips, A Personal Reflection 

The Value of Service Trips, A Personal Reflection 

by kcastady@parthenonmgmt.com | Jul 21, 2025 | Blog, Case Management, Spotlight

Remind Ourselves of the “Why” – The Importance of Clinician Meaning and Purpose  By Kathy Driscoll MSN, RN, NEA-BC, CCM During a recent service trip to the Dominican Republic, I was part of a team of professionals who spent several days providing primary care...
Case Management and Utilization Review in a Different Era 

Case Management and Utilization Review in a Different Era 

by kcastady@parthenonmgmt.com | Jul 14, 2025 | Blog, Case Management

By Mary Rose Ready RN, MSN, CCM, ACM This manuscript, Case Management and Utilization Review in a Different Era, explores historical perspectives on case management and utilization review practices. The content reflects methodologies, regulatory influences, and...
AI and Case Management: Friend or Foe? (Spoiler Alert: We’re Still in Charge) 

AI and Case Management: Friend or Foe? (Spoiler Alert: We’re Still in Charge) 

by kcastady@parthenonmgmt.com | Jul 3, 2025 | Blog, Case Management

By Janet Coulter, MSN, MS, RN, CCM, FCM   Have you ever caught yourself wondering: How will AI affect case management and the work case managers do?  I know I have.  As a case manager, I find myself reflecting often on how rapidly technology continues to...
Working Around the Words: Five Strategies to Support Case Managers 

Working Around the Words: Five Strategies to Support Case Managers 

by kcastady@parthenonmgmt.com | Jun 19, 2025 | Blog, Case Management

By Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  The industry is buzzing around reframing word use in response to recent Executive Orders (EO) and other actions by the Federal Government (Federal Register, 2025). Most of the shifts have come as federal...
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