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Case management plays a critical role in improving care quality and outcomes, particularly for individuals with behavioral health conditions. This webinar will explore how case management supports healthcare delivery through a focus on behavioral health, emphasizing the importance of quality measures such as those set by the National Committee for Quality Assurance (NCQA). Attendees will gain insight into how case management practices contribute to improving patient care, satisfaction, and overall health outcomes. Using real-world examples, this session will examine the practical applications of case management in aligning care delivery quality standards, and how it fosters better outcomes for individuals facing behavioral health challenges.

Objectives:

• Explore how case management improves care delivery and helps meet the unique needs of individuals with behavioral health conditions.
• Examine the NCQA measures that are critical to improving the quality of care for behavioral health populations and how case management supports these goals.
• Assess the impact of case management on health-related social needs by gaining insights into how addressing health-related social needs through case management can improve behavioral health outcomes, with a focus on depression screening and social determinants of health.

Presenter:
Sachie Koufalis CCM, LMSW, MPH

Continuing Education:
1 hour RN, CCM, and SW

Fees:
Members - FREE
Non-members - $40