By Jenny Quigley-Stickney MSN RN MHA MA CCM, ACM-RN, CMAC, CPHM, FCM

This year, National Case Management Week falls from October 8 through October 14, 2023, and the theme is “Keeping the Patient at the Heart of Collaborative Care.” For me, Case Management Week is a time-honored tradition when I take the time to reflect on my profession and examine where I have been and who I hope to become as a case manager.

In 1999, CMSA began the first National Case Management Week, and in 2014, Representative Mark Pryor from Arkansas designated October 12 to October 18 as National Case Management Week. National CM Week legislation then led to the chapter tradition of requesting state-based proclamations for our chapter organizations. Historically, the legislative committees from each chapter throughout the country approach their governors and request a proclamation for honoring our peers in celebration of CM Week. The national and local chapters have these proclamations available on their websites to download and use for more intimate local celebrations and at the workplace.

In the spirit of collaboration and growth, we have attained another first for CMSA, inviting CCMC and ACMA to work alongside us to highlight the value of case management across the continuum of care, thus allowing us to speak with one voice. Collaboration is the heart of professional case management.

As I begin my preparations for CM Week 2023, I am blessed with many opportunities to celebrate my profession like shared city and state proclamations. I look at the CMSA website and see a strong collection of daily webinars and celebrations available for free for all case managers along with a collection of CM memorabilia that I have recently ordered for casual wear during our week. Additionally, I took time this year to peruse our fellow case management websites in case I have any open time to join more celebrations. I felt a strong collaboration between all our organizations promoting case management across the continuum, honoring our profession, and sharing the experience of CM community celebrations.

I look forward to seeing all my fellow case managers throughout this week to chat, connect and celebrate. Happy Case Management Week to all — I raise a virtual glass to all my peers in salute for your exemplary work.

Join us for our daily #CMWeek2023 events for CEs, networking, prizes and so much more! For the full schedule and registration links, go to

Bio: Jenny Quigley-Stickney MSN MHA MA BSN RN CCM ACM-RN CPHM, FCM is a professional case manager serving over 30 years in roles across the continuum of care. She manages traumatically injured patients TBI, CVA and spinal cord working in acute rehabilitation, hospital-based home care, outpatient rehabilitation case and acute care management for vascular and trauma patients. Jenny has served as both a patient case manager and advocate. She facilitates navigation for both the patient and family through all levels of transitions of care to promote successful health outcomes. Professionally, Jenny has been heavily involved in politics with the Nurse Licensure Compact and telehealth bills to promote new healthcare models in Massachusetts and Rhode Island. Jenny has been an active member locally for the Case Management Society of New England (CMSNE) serving on the board for the last 10 years. Jenny has held many roles at CMSNE from Director, Vice President, President Elect, President and past President. Jenny served the chapter working on the Hospital based Conference and Annual CMSNE conferences. Jenny has also presented both locally and nationally for both CMSNE and the Case Management Society of America (CMSA) regarding public policy legislation. Jenny is the past chair for CMSA Public Policy Committee and has been active over the last 10 years with CMSNE Public Policy Committee as chair and a committee member. Jenny has collaborated locally with both Massachusetts Nurse Association and Massachusetts Hospital Association for passage of the enhanced Nurse Licensure Compact and telehealth legislation and lobbying. Jenny currently serves on the Board of Directors for CMSA working on the CMSA Today Editorial Board, CMSA Annual Conference and Sponsorship Committee. Jenny received her BS at Boston College (BC), earned her first Masters in Counseling, Nursing degree at Cape Cod Community College, BSN and MSN/MHA at University of Phoenix and plans to start soon on her doctorate in nursing.