CMSA Blog

Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!

The Latest in Case Management

The Imperfect Environmentalist 

By Peggy Ann Berry, PhD, RN, COHN-S, CLE, PLNC, FAAOHN  I have a true confession: I am an imperfect environmentalist. According to Vocabulary.com, when something or someone is not perfect, it or they are imperfect. There are flaws, chinks in the armor, math errors,...

AI and Case Management: Friend or Foe? (Spoiler Alert: We’re Still in Charge) 

By Janet Coulter, MSN, MS, RN, CCM, FCM   Have you ever caught yourself wondering: How will AI affect case management and the work case managers do?  I know I have.  As a case manager, I find myself reflecting often on how rapidly technology continues to...

Working Around the Words: Five Strategies to Support Case Managers 

By Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  The industry is buzzing around reframing word use in response to recent Executive Orders (EO) and other actions by the Federal Government (Federal Register, 2025). Most of the shifts have come as federal...
Remember what the TEAL color means.  

Remember what the TEAL color means.  

By Pamayla Darbyshire, APRN  Teal is nationally recognized as the color for Sexual Assault Awareness and Support for Survivors.  By wearing teal, you are signaling that you support survivors. ...

Career Advancement & Advice

The Importance of Lifelong Learning

The Importance of Lifelong Learning

By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...

Professional Development

Do You Want to Be a Case Manager When You Grow Up?

Do You Want to Be a Case Manager When You Grow Up?

By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM  When did you last tell a young person (under 13) what you do as a case manager? This is a critical time to begin the conversation, as we know that...

An Extraordinary Journey

An Extraordinary Journey

By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As my two-year term as the President of the Case Management Society of America (CMSA) comes to a close, I'm filled with a profound...

Perspectives

And Just Like That…. 2024 is Gone! 

And Just Like That…. 2024 is Gone! 

By Janet Coulter, MSN, RN, CCM, FCM, RIT Where has the time gone? 2024 went by so fast! Another year is in the books! I can't believe it's already 2025! 2024 was an excellent year for CMSA and me. I...

Case Management Shoes

Case Management Shoes

By Carolina Mosley MSN, RN, CPHM, CCM, CPHQ People often ask, "How did you get into case management?" Followed by "How do you keep the passion?" As I think about Case Management, I would be remiss...

Health and Wellness

Are You Pouring From An Empty Cup?

Are You Pouring From An Empty Cup?

By Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC  The bustle of the holidays is over, and many may now have an empty cup. What is meant by an empty cup?  It means you have given so much of...

Harvesting Success in Autumn! It’s Fall, Y’all!

Harvesting Success in Autumn! It’s Fall, Y’all!

By Janet Coulter, MSN, MS, RN, CCM, FCM Autumn is here! What a beautiful time of year! The leaves are changing colors, temperatures are cooling down, and the days seem to be getting shorter. It’s a...

Case Management

Case Management: A Hospital’s Hidden Asset 

Case Management: A Hospital’s Hidden Asset 

By Lindsey North, MS, RN-BC Before joining Aidin, I spent years leading care coordination across ten acute care hospitals. I’ve seen firsthand how strong case management can protect margins, reduce...

Clinical Care

Advocacy and Policy

Every Day is Hill Day: Part Two

Every Day is Hill Day: Part Two

By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...

Every Day is Hill Day

Every Day is Hill Day

By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...

The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.