Deliver Better Care and Advance Your Career!
Self-paced • 5 interactive modules • Approved CE credits • Only $59 for CMSA membersBuild confidence, deliver better patient outcomes, and advance your career with CMSA’s interactive, self-paced online course.
The Scope of Practice for Professional Case Managers
Designed for healthcare professionals who strive for excellence in client-centered care and want to master the essentials of case management.
Members: $59
Nonmembers: $129
Special Rates for Student
Are you a student? Contact us to ask how you can get the member price and a student membership!
Group Rates
To view information on pricing and registration for a group of 5 or more trainees, click below for more information.
Why This Course?
Role Clarity
Master the "what, how, and why" of your professional boundaries.
Skill Mastery
Deepen your commitment to holistic and evidence-based care.
End-to-End Curriculum
Cover the entire process from initial assessment to leadership and advocacy.
Career Advancement
Perfect for onboarding new staff or refreshing veteran practitioners.
Real-World Application
Move beyond theory with interactive tools and a final competency exam.
Who Should Participate?
Starting Your Journey?
Transition into your new role with a comprehensive understanding of your professional scope and responsibilities.
Managing a Team?
Equip your staff with the latest industry standards to improve organizational outcomes and patient safety.
Collaborating Across Care?
Enhance your care coordination skills by mastering the standards that drive successful interdisciplinary teams.
Refreshing Your Expertise?
Maintain your edge by revisiting the essential ethics and guidelines that define the modern case manager.
Course Overview
Module 1- Foundations & Ethics
A deep dive into the legal scope of practice, guiding principles, and the philosophy of holistic care.
Module 2- Effective Practice Principles
Core focus on cultural sensitivity, evidence-based guidleines, behavior change, and client self-determination.
Module 3- Roles & Responsibilities
Understanding your impact through adovacy, research, and leadership within various healthcare organizations.
Module 4- Goals & Outcomes
How to utilize the SMART framework to improve client safety. quality of care, and cost-effective health results.
Module 5- Work Environments & Transitions
A look at the diverse setting where case managers operate and their role in ensuring safe transitions between care levels.
Final Assessment
Wrap up the course with a cumulative 65-question exam designed to test your critical thinking and real-world application of case management principles.
Case Manager Testimonials
"Our current generation of professional case managers must hit the ground running to be successful in their roles, and with strong foundational knowledge of their job. This course provides that critical intel for case management’s interdisciplinary workforce, and with hands-on application. The realistic case scenarios reflect varied practice-settings and levels of proficiency, whether for a novice case manager or one more seasoned seeking a quick knowledge refresher. This comprehensive offering is a MUST to achieve that clinical, fiscal, and operational ROI sought by every case management leader today!”
Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM
Sachie Koufalis, LMSW, CCM, MPH
