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When the Answer Is No: A Case Manager’s Toughest Conversation 

When the Answer Is No: A Case Manager’s Toughest Conversation 

by kcastady@parthenonmgmt.com | Sep 22, 2025 | Blog, Case Management

By Angela Mounsey, BSN, RN, CCM, CPHQ  One of the most dreaded responsibilities of a case manager is having to issue a letter of non-coverage to a patient or their family. It’s the moment when the care team determines that the patient no longer meets medical necessity...
Shifting Spaces: How to Talk About Downsizing with Your Aging Parents 

Shifting Spaces: How to Talk About Downsizing with Your Aging Parents 

by kcastady@parthenonmgmt.com | Feb 17, 2025 | Blog, Spotlight

By Sharon Wagner When the time arrives to broach the topic of downsizing with your senior parents, it is crucial to approach the conversation with sensitivity and strategic planning. This discussion is more than just a logistical decision; it involves navigating deep...
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