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From Avocados to Ethics: A Case Manager’s Unexpected Encounter 

From Avocados to Ethics: A Case Manager’s Unexpected Encounter 

by kcastady@parthenonmgmt.com | Oct 6, 2026 | Blog, Perspectives

Heather Kelly, MSN, RN, BCPA, CPC As I stood in the produce aisle contemplating the delicate timing of my weekly avocado purchases, I felt a tap on my shoulder. I turned, smiled instinctively, and immediately felt a surge of panic.  It was a patient I had been...
If We Know What Good Care Looks Like, Why Is It Still So Hard to Achieve? 

If We Know What Good Care Looks Like, Why Is It Still So Hard to Achieve? 

by kcastady@parthenonmgmt.com | Oct 1, 2026 | Blog, Perspectives

By Sachie German Koufalis, LMSW, MPH, CCM  Every day, healthcare professionals work to improve quality.  We review dashboards, analyze trends, identify gaps in care, and develop strategies to improve outcomes. In behavioral health, quality measures help us...
Advocacy in Its Purest Form: A Nurse’s Reflection on Family, Ethics, and End‑of‑Life Care

Advocacy in Its Purest Form: A Nurse’s Reflection on Family, Ethics, and End‑of‑Life Care

by kcastady@parthenonmgmt.com | Aug 24, 2026 | Blog, Perspectives

By Lisa Schaffer, BSN, RN, CIC, CRRN, CCM Nursing is difficult to define because it encompasses so many responsibilities at once—assessment, patient and family education, compassionate care, and above all, advocacy. Although nurses may only be part of a patient’s life...
Perspectives of an Older Case Manager 

Perspectives of an Older Case Manager 

by kcastady@parthenonmgmt.com | Aug 17, 2026 | Blog, Perspectives, Professional Development

By Michael B. Garrett, MS, CCM, CVE, CPCHE I have been involved with professional case management practice for more than 40 years. My experience has included workers’ compensation, long-term disability, employer sponsored plans (both fully insured and self-funded),...
The Surprising Connection Between Letterboxing and Case Management 

The Surprising Connection Between Letterboxing and Case Management 

by kcastady@parthenonmgmt.com | Jun 4, 2026 | Blog, Perspectives

By Janet Coulter, MSN, MS, RN, CCM, FCM At first glance, letterboxing may seem far removed from healthcare. It is an outdoor treasure-hunting activity where participants follow clues to hidden boxes tucked away in parks, trails, forests, and cities. Inside...
Returning People to Work Starts with Returning Them to Life – I learned that as a mother. 

Returning People to Work Starts with Returning Them to Life – I learned that as a mother. 

by kcastady@parthenonmgmt.com | Jun 1, 2026 | Blog, Perspectives

Mental Health Recovery, Medical Privacy, How to Secure Mental Health Records  By Diann Cohen Mental health conversations are finally becoming more open in both our personal lives and the workplace. That is a good thing. For far too long, mental health struggles were...
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