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Join CMSA Chicago for the October NWI Chapter Dinner Meeting 'Creating a Hospitality Culture in the Healthcare Arena'

Speaker: Jim White – Chief Culture Officer

Sponsor: Kelly Petty – VP of Business Development, Ignite Medical Resort

Learning Objectives:

• Describe how to create a hospitality driven staff in the healthcare arena.
• Define how to create the culture for retention of staff along with a cohesive team.
• Ensure positive outcomes in both customer service surveys and retention of quality staff.
• Discuss components that are essential in maintaining the culture of hospitality.

Fees:
Member Ticket NWI - $15
Non-Member NWI - $35