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This event is a Hybrid Dinner Meeting. In-person check-in begins at 5:30 pm. Virtual check-in at 6:00 pm via Zoom.

In-person meeting will take place at Maggiano's Little Italy - Oak Brook:
240 Oakbrook Center
Oak Brook, IL 60523

Objectives:

• Describe how to create a hospitality driven staff in the healthcare arena.
• Define how to create the culture for retention of staff along with a cohesive team.
• Ensure positive outcomes in both customer service surveys and retention of quality staff.
• Discuss components that are essential in maintaining the culture of hospitality.

Presenter:
Jim White – Chief Culture Officer, Ignite Medical Records

Continuing Education:
1 hour RN, SW, and CCM submitted

Fees:
Members - $15
Non-members - $35