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Where Perspectives Meet: Case Managers and Aging Life  Care Managers Across the Care Continuum

Description:

Case managers and aging life care managers work across diverse settings, disciplines, and levels of experience, yet share responsibility for supporting safe, coordinated, and person-centered care. This panel discussion brings together professionals from varied backgrounds to explore where case manager and care manager perspectives align, where they differ, and how collaboration across roles can strengthen transitions of care and patient outcomes.

Panelists will share real-world insights on reducing readmissions, improving care coordination, and addressing social determinants of health that affect recovery—particularly for older adults and individuals with complex medical and psychosocial needs. Through facilitated discussion and practice-based examples, participants will gain practical perspectives on common transition-of-care challenges and interdisciplinary strategies that support continuity, safety, and effective communication across the care continuum.

Objectives:

1. Describe the distinct and complementary roles of case managers and care managers across settings, and how their perspectives align and differ in care coordination.
2. Recognize common transition-of-care challenges that contribute to gaps in safety, continuity, and increased readmission risk.
3. Identify interdisciplinary communication and collaboration strategies that support effective, person-centered transitions of care across the continuum.
4. Apply strategies to address social determinants of health that influence recovery and long-term stability for individuals with complex needs.

Cost: FREE to Members & Non-Members

Moderator: 

• Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM

Panel: 

• Sheila Kolt, LCSW, CMC
• Nina Pflumm Herndon, MAG, CMC, CLPF
• Cheryl Acres, RN, CCM