CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
10 Reasons You Should Attend the CMSA Annual Conference in Las Vegas!
By Janet Coulter, MSN, MS, RN, CCM, FCM For professional case managers in all healthcare settings, staying current is essential. Best practices, emerging trends, and regulatory changes continue to...
Remembering Carol A. Gleason
By Patricia Noonan, MBA, RN, CCM, CDP, FCM Dear Friends, It is with deep sadness that I share of the recent passing of Carol A. Gleason who was a dear friend to the...
From Overwhelmed to Empowered: Mastering Long-Term Care Planning through Education-Part I
By Shakima Tozay DSW, MSW, LICSW, CCM & Dulcy Stout MSW, LCSW, CCM Proactive care planning is essential, especially for community home care. Professional case managers must...
Career Advancement & Advice
On the Value of Belonging to a Professional Organization
By Gary Wolfe, RN, CCM, FCM Occasionally, the questions arise: Why should I belong to a professional organization like CMSA? Where is the value of being a member of CMSA? Even when...
Developing Leaders: Essential Coaching Techniques for Teens and Adults
By Ed Carter Developing leadership skills in adolescents and adults requires a thoughtful approach combining support, guidance, and growth-fostering strategies. Coaching is vital in helping...
Why I Became A Case Manager and How CMSA Shaped My Journey
By Cynthia Hopkins, RN, MBA/HCM, ACM-RN, CCM My journey into case management began while I was working as a nurse manager; I vividly remember the CNO and CEO frequently talking about grooming me to...
Professional Development
The Road to Becoming a Fellow in Case Management (FCM ™)
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM, FCM Since 2021, CMSA has provided the designation of Fellow to premier leaders within the organization. If you have ever thought of taking on the...
Thinking About Becoming a Case Management Fellow
By Gary Wolfe, RN, CCM, FCM The application process for the Case Management Fellow Program is now open for the Class of 2026. Regardless of where you are in your case management career – just...
Bridging the Generational Divide in Case Management
By Janet Coulter, MSN, MS, RN, CCM, FCM How well do you really know the different generations you serve? As a professional case manager, chances are you have worked with every generation...
Perspectives
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Not Just Anything: Recognizing and Reclaiming Your Value as a Nurse, Social Worker and Case Manager
By Tenische Perry, BSN, RN, CCM When was the last time you were meeting with a patient or family member and were asked, "Are you the doctor?" Your response: I’m just the nurse. Have you ever been...
Health and Wellness
Being Your Own Mental Health Advocate
By Amanda Law, RN BSN CCM It is 11:51 AM, and I am already frantic. In under 10 minutes, I have a final video interview for a senior learning and development specialist position, which consists of a...
Beyond Barriers: Embracing Adaptive Recreation as a Pathway to Inclusion and Well-Being
By Ilah Coe, BS Recreation and Leisure Services Navigating the world is tough for anyone. Navigating a world that does not understand you is even harder. Then, adding the complexities of a...
Fueling the Fire Without Getting Burned: Sustainable Self-Improvement That Lasts
By Lily Tamrick Chasing growth can feel like a race you’re always losing—always one more book, one more skill, one more habit to master. But personal development doesn’t have to come with stress...
Case Management
The Effect of the ATM Gene Variant on Cancer Risk: How Does It Increase Your Chances of Developing Cancer?
By Verna Simmons Robinson, MSN, RNCCM, CMCN The ATM gene can be a silent killer. In 2024, my mother passed away due to cancer and its side effects. She had received a notification to come in for an...
Listening First: Why the Patient’s Voice Must Shape Meaningful Interventions
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Healthcare continues to invest time, energy, and resources into new care models, innovative interventions, and...
Don’t Skate Out of Your Pants!
By Elaine Bruner, MSN, RN, CMGT-BC, FCM Did you catch “Olympic Fever” in February? Every four years, Americans learn the rules of curling and biathlon, and are...
Clinical Care
How Are You Listening To Your Patients?
By Heidi Steinhebel RN, BSN, CCM I began my case management journey working with catastrophic patients who primarily had a cancer diagnosis. It required me to quickly become well-versed in various...
Case Management Can Play a Part to Address the Rising Cancer Numbers Among Young Women
By Tiffany Ferguson, LMSW, CMAC, ACM The increasing incidence of cancer among women under 50 has become a growing public health concern. Recent studies indicate that the cancer incidence rate for...
Lipedema: A Population Health Perspective – Recognizing the Signs and Empowering Women with Holistic Health Assessment
By Michelle Luce, MSN, RN, CCM Lipedema, a chronic tissue disorder, affects about 10%–11% of women, or approximately 400 million worldwide. Yet, it remains a largely misunderstood condition. Often...
Advocacy and Policy
Breaking the Chains: Understanding Sex Trafficking in America
By Lisa Lucchesi, MPH Sex trafficking is a pervasive human rights violation that affects people of all ages, genders, and backgrounds across the United States. It involves the exploitation of...
Gun Control: A Public Health Issue
By Laura Ostrowsky, RN, CCM, MUP, FCM In August 2024, there were three separate incidents of accidental shootings by children aged 3, 5, and 8; two were fatal. On the first day of school in...
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.