CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
The Reflections of the First-Time Attendee at the CMSA Annual Conference 2025
By Eleanor Diaz, MSN, BSN, BA, ACM-RN, ONN-CG I am one of the chairpersons of the Education Committee of the Case Management Society of America (CMSA) Houston/Gulf Coast Chapter, who attended the...
The Case for Simplicity: How Letting Go Can Lighten Your Load (and Your Mind)
By Janet Coulter, MSN, MS, RN, CCM, FCM Professional case managers know a thing or two about juggling responsibilities. Our day usually includes trying to balance documentation, patient...
The Caregiver Crisis: How Case Managers Can Prepare Families for High Turnover in Home Care
By Christina Shollack, RN, BSN, CCM, CBIS In the fourth quarter of 2024, caregiver turnover rates reached an alarming 79% according to the Activated Insights Benchmarking Report. This figure is not...
Career Advancement & Advice
Why I Became A Case Manager and How CMSA Shaped My Journey
By Cynthia Hopkins, RN, MBA/HCM, ACM-RN, CCM My journey into case management began while I was working as a nurse manager; I vividly remember the CNO and CEO frequently talking about grooming me to...
The Importance of Lifelong Learning
By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...
Six Ways to Improve Your Orientation and Onboarding Program for New Case Managers
By Marie Stinebuck, MBA, MSN, RN, ACM We all know how important first impressions are. As a new case manager hire, the first impression of your department occurs during their orientation and...
Professional Development
The FCM: Advancing Professional Case Management Practice
By Patricia Noonan, MBA, RN, CCM, CDP, FCM In December 2021, the Case Management Society of America (CMSA) launched the Case Management Fellow Program (FCM™) to recognize individuals who have made...
The Role of Mentorship in Leadership Development: From Novice to Intermediate Levels in Case Management
By Samantha Walker, RN, DNP, CCM, FCM Embarking on a leadership journey within case management is both thrilling and challenging. Navigating the intricate healthcare landscape requires a blend of...
Do You Want to Be a Case Manager When You Grow Up?
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM When did you last tell a young person (under 13) what you do as a case manager? This is a critical time to begin the conversation, as we know that...
Perspectives
Cooking as Self-Care
By Ruth D. Grenoble, AM, LCSW, CCM Years ago, as a graduate school student pursuing a master's in social work at the University of Chicago, I took an advanced seminar in violence and trauma with an...
Why I Want to be in the Case Management Community
By Jenny Quigley-Stickney MSN RN MHA MA CCM ACM-RN, CMAC, CPHM, FCM As I move from volunteerism activities at the CMSA national level to my local chapter, the Case Management Society of New...
And Just Like That…. 2024 is Gone!
By Janet Coulter, MSN, RN, CCM, FCM, RIT Where has the time gone? 2024 went by so fast! Another year is in the books! I can't believe it's already 2025! 2024 was an excellent year for CMSA and me. I...
Health and Wellness
When Case Management Becomes Personal: A Journey Through Foot Health
By Jennifer Gazda, LCSW, CMC, CDP Every day, we wake up and strive to provide the best care and advocacy for patients and their families. Our specialized training and ongoing education give us the...
What is Your Self-Care Plan?
By Gary Wolfe, RN, CCM, FCM, Editor-in-Chief, CareManagement Do you have a self-care plan? We are used to making case management plants for our patients but what about ourselves? Case...
Just Stop and Take a Breath: Do You Have a Self-Care Plan?
By Cha-Loe Davis, LCSW, CCM In November, I met with my manager for my annual review. We began to discuss all my accomplishments over the past year. It was the first time I stopped and reflected on...
Case Management
What Case Managers Need to Know About the Living Donor Protection Act
By Janet Coulter, MSN, MS, RN, CCM, FCM When someone steps forward to donate a kidney or part of their liver, they are doing more than donating an organ or part of an organ. They are offering...
Elevating Your Current Case Management Profession
By Evelin Viera, MSN, RN, CCM The True Value of Investing in Your Superpower by Engaging in the Case Management Society of America Both novice and seasoned case managers can gain a valuable boost...
The Power of 1%: Redefining Excellence in Case Management
By Janet Coulter, MSN, MS, RN, CCM, FCM In the world of professional case management, we are often encouraged to focus on outcomes such as improved patient satisfaction, reduced hospital...
Clinical Care
Protect Your Skin: Understanding UV Safety Month and the Impact of Skin Cancer
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As the summer sun shines brightly in the sky, it's important to remember that July is UV Safety Month to raise awareness about the...
Advocacy and Policy
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.