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The Patient’s Voice is Safety Intel, Not Anecdotal Noise  

The Patient’s Voice is Safety Intel, Not Anecdotal Noise  

by kcastady@parthenonmgmt.com | Oct 15, 2026 | Blog, Spotlight

By Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  There is one voice in healthcare that case managers must never become too busy, too technologically dependent, or too professionally confident to hear: the voice of their patient. October is...
More Than Membership: How Professional Organizations Can Help Combat Burnout 

More Than Membership: How Professional Organizations Can Help Combat Burnout 

by kcastady@parthenonmgmt.com | Oct 8, 2026 | Blog, Professional Development

By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM  Burnout has become an increasingly familiar part of the healthcare conversation. Professional case managers are not immune. In fact, if you think about it, the very nature of case management can...
Slumps, Grunts, Crisps, and Cobblers: Desserts but Different 

Slumps, Grunts, Crisps, and Cobblers: Desserts but Different 

by kcastady@parthenonmgmt.com | Sep 21, 2026 | Blog, Spotlight

By Elaine Bruner, MSN, RN, CMGT-BC, FCM  Summer berries are in, and peaches are ripe where I live in Virginia. It’s time to create some of my favorite summer desserts: peach cobbler, strawberry-rhubarb crisp, and blueberry slump. Ever enjoyed a slump or a grunt? These...
Reverse Mentorship: Learning From the Next Generation

Reverse Mentorship: Learning From the Next Generation

by kcastady@parthenonmgmt.com | Nov 3, 2025 | Blog, Spotlight

By Janet Coulter, MSN, MS, RN, CCM, FCM Mentorship has always been an essential part of professional development in case management. Traditionally, mentorship has referred to the relationship in which an experienced case manager provides guidance, clinical expertise,...
Celebrating Autumn: More than Falling Leaves & Pumpkins 

Celebrating Autumn: More than Falling Leaves & Pumpkins 

by kcastady@parthenonmgmt.com | Oct 27, 2025 | Blog, Case Management

By Elaine Bruner, MSN, RN, CMGT-BC, FCM  As the heat and humidity of summer fade in southeast Virginia, I wait for cooler mornings and longer walks. Summer means beach days, daylight past 8 pm, mosquitoes, and living with “air you can wear (humidity)”. Autumn brings...
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