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When the Answer Is No: A Case Manager’s Toughest Conversation 

When the Answer Is No: A Case Manager’s Toughest Conversation 

by kcastady@parthenonmgmt.com | Jul 24, 2025 | Blog, Case Management

By Angela Mounsey, BSN, RN, CCM, CPHQ  One of the most dreaded responsibilities of a case manager is issuing a letter of non-coverage to a patient or their family. It’s the moment when the care team determines that the patient no longer meets medical necessity for...
The Undoing of SDoH Reporting: What Case Managers Need to Know About CMS’s FY 2026 Proposed Rollbacks 

The Undoing of SDoH Reporting: What Case Managers Need to Know About CMS’s FY 2026 Proposed Rollbacks 

by kcastady@parthenonmgmt.com | May 5, 2025 | Blog, Spotlight, Standards of Practice

By Tiffany Ferguson, LMSW, CMAC, ACM In a significant policy reversal, the Centers for Medicare & Medicaid Services (CMS) has proposed significant changes that would roll back many of the Social Determinants of Health (SDoH) and equity-related reporting...
Traditional Medicare: What You Need to Know 

Traditional Medicare: What You Need to Know 

by kcastady@parthenonmgmt.com | Mar 10, 2025 | Blog, Case Management

By Divya Jose, MSN , CCRN, CCM , ACM-RN Case Managers are not just coordinating care; they are often the lifeline that helps patients navigate a complex and frequently confusing healthcare system. We are the ones providing resources to patients when they face a new...
Medicare’s New Appeal Process – 10 Things to Know 

Medicare’s New Appeal Process – 10 Things to Know 

by kcastady@parthenonmgmt.com | Jan 6, 2025 | Blog, Case Management

By Ronald Hirsch, MD, FACP, ACPA-C, CHRI, CHCQM  The new rule, CMS-4204-F, will affect two distinct categories of fee-for-service Medicare patients and specifically excludes Medicare Advantage patients. The first, the retrospective group, are those who during a past...
Medicaid Unwinding Update: Strategies for Case Managers

Medicaid Unwinding Update: Strategies for Case Managers

by kcastady@parthenonmgmt.com | Jul 29, 2024 | Blog

By Marie Stinebuck, MBA, MSN, RN, ACM  Children are losing Medicaid at alarming rates. This update provides key information, advocacy resources, and action steps for hospital case managers. Medicaid Unwinding Update: Strategies for Case Managers  This blog is a...
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