Register Here! Evolving from a Good to Great (G2G) Case Manager  1 hr RN, CCM, SW  Members:  $0 Non-Members: $40  ABSTRACT:   What does it mean to be great and good? And why do case managers need to consider being great? Doesn’t a performance review with a superior score mean greatness? Please don’t misunderstand; being a good case manager is not negative. Becoming a great case manager means reaching your full potential and engaging in continuous improvement.  A G2G journey needs attention, support, and constant evaluation. Somewhat like a garden. Start small like a seedling. As you sprout, with leaves, buds and stems reaching for the sun while receiving the right amount of water and nutrients. Doing what you do best produces valuable, sustainable results equal to colorful flowers in my garden metaphor. Yes, becoming great and good is challenging but necessary. Our patients/clients, families and communities need more than good from us. American healthcare is fractured and complicated; medical language is confusing and our reimbursement methods are a mystery. We have to be good and great case managers!  This interactive session explores how case managers can evolve from good to great. Practical tips and strategies will be reviewed and applied for your G2G journey.  OBJECTIVES:  Define a good and great case manager.  Identify internal and external […]

Registration information HERE AI in Healthcare: What Case Managers Should Know This session provides a practical introduction to artificial intelligence in healthcare, with a focus on what case managers need to understand today. The first half reviews key AI concepts, including the evolution of AI, how generative AI and large language models work, and important risks and limitations. The second half explores real-world applications relevant to case management, such as chart summarization, risk prediction, and workflow support. Participants will gain a clear, balanced understanding of how AI can augment care coordination while maintaining clinical judgement and human oversight. Presenter: Allen Chang, MD | Associate Chief Clinical Informatics Officer for Artificial Intelligence at UMass Memorial Health Schedule (All times in Eastern Time) 5:30 PM - Virtual Networking | 6:00 PM - Opening Remarks | 6:10 - 7:10 Educational Offering Cost: CMSNE Members $10 | CMSA Members $15 | Non-Members $20 CE Information: 1 RN, CCM AND SW

Register Here! Improving Substance Use Disorder Outcomes Through a Scalable Health Plan–Provider Collaboration   1 hour RN, SW, and CCM  FEE:  Members / Non-Members:  $20 Tax deductible donation.   ABSTRACT:  This panel discussion explores a scalable, collaborative model between a health plan and provider organizations designed to improve outcomes for individuals living with chronic substance use disorder (SUD). Panelists will share real-world insights into the day-to-day operations of the program, highlighting how interdisciplinary roles work together to support engagement, continuity of care, and person-centered treatment planning. Moderated by the Vice President of Behavioral Health, the session features perspectives from a peer support specialist, a behavioral health field care manager, a program manager, and the program director. Attendees will gain practical strategies for integrating case management, motivational interviewing, and provider partnerships to enhance treatment engagement and program sustainability across care settings.    OBJECTIVES:  At the conclusion of this session, participants will be able to:  Describe how a strong treatment alliance supports engagement and retention for individuals living with chronic substance use disorder.  Apply integrated case management and motivational interviewing techniques to develop person-centered care plans for individuals with SUD.  Identify strategies for building collaborative relationships with facility leadership to implement and sustain onsite case management programs.   

REGISTER HERE! Join us for the April 22nd CMSA Board of Directors General Session Meeting! CMSA's Board of Directors will lead the meeting. Active CMSA members are able to attend and observe. Wednesday, April 22, 2026 3 p.m. Pacific | 4 p.m. Mountain | 5 p.m. Central | 6 p.m. Eastern This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Registration & Information HERE Balancing Act: Juggling the Current Healthcare Landscape   Sponsored by: Bayada Balancing the Healthcare Changes in a Continuously Evolving Landscape will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will focus on the evolving role of case managers. It will explore the current challenges with reimbursement for GLP-1 treatment. It will also examine the impact of VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) on healthcare delivery and discuss Veterans in the community, the VA healthcare system, and access to available VA services. In addition, the program will discuss the national movement toward “Making America Healthy Again,” including the potential impact, opportunities, and risks this focus may pose for healthcare and support service systems. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. REGISTER EARLY AND SAVE $10 IN-PERSON EARLY BIRD REGISTRATION Until 4/1/26 Member $125, Non-member $170 After 4/1/26 Member $135, Non-member $180 VIRTUAL REGISTRATION Member $90, Non-member $135 CE: 5 RN, CCM & SW CEU’s

Register Here Attend the CMSA Spring 2026 Integrated Case Management Training Join us for a transformative learning experience with CMSA’s renowned Integrated Case Management (ICM) Training, based on the newly released Integrated Case Management manual (2nd Edition) and designed to equip you with advanced case management strategies to engage clients, stratify risk, and develop comprehensive care plans to achieve improved health and well-being. WHEN: April 27-29 (tentative), from 1:00 PM to 5:15 PM Eastern each day WHERE: Face-to-face via Zoom WHO: Case Managers at all levels of experience Why Attend? CMSA's ICM Training offers an unparalleled opportunity to enhance your case management skills through a blend of engaged learning, self-study, and interactive virtual sessions with peers. The program elements and training activities have been meticulously updated to reflect the new ICM manual, ensuring you receive the most current and effective practices. Training Highlights: Through this course, you'll delve into multiple strategies that will empower you to: Engage clients effectively Stratify risk comprehensively Develop and implement robust care plans Achieve significant improvements in health outcomes for your clients This comprehensive program includes self-study activities, such as completing five online training sessions, quizzes, an Emotional Intelligence Survey, and two case studies, all designed to prepare you for […]

Registration & Information Here Join us for the April 2026 Rural Special Interest Group networking session! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Monday, April 27th, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET This is a free CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, April 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration & information HERE CMSNE Pediatric Roundtable: A Meet & Greet Connecting Pediatric Case Managers Pediatric CMs practice across hospitals, outpatient clinics, community-based programs, home based services, and schools to meet the needs for complex children, without a consistent forum for connection and collaboration. This facilitated conversation brings together pediatric CM professionals to build professional connections, share experiences, and discuss common challenges and gaps across care settings. Together, participants will explore solutions to improve care coordination for children and families while supporting the continued growth of the CMSNE Pediatric SIG. Cost: CMSNE/CMSA Member - FREE | Non-Member - $10 CE: 1 RN, SW & CCM credit anticipated

REGISTER HERE! Behavioral Health Special Interest Group Networking Session The Behavioral Health Special Interest Group is a collaborative community within CMSA dedicated to advancing knowledge and practice in mental health and substance use case management. Case managers working in behavioral health often navigate complex systems of care, coordinate across multiple providers, and support individuals and families facing unique challenges. This SIG provides a space to exchange expertise, explore evidence-based approaches, and share real-world solutions for integrating behavioral health into whole-person care. Tuesday, May 19th, 2026 | 2 p.m. ET

Information on the CMSA International Special Interest Group can be found HERE! Registration information: May 2026 ISIG Registration International Special Interest Group Networking Session Thursday, May 21, 2026 | 12 p.m. ET The CMSA International Special Interest Group (ISIG) offers a valuable platform for case managers worldwide, fostering collaboration and knowledge-sharing on diverse topics relevant to international case management. Through quarterly networking sessions, participants engage in discussions about country-specific processes, standards, training methodologies, and practical tips garnered from case managers globally. This inclusive forum welcomes all case managers, regardless of CMSA membership status, serving as a helpful resource for troubleshooting challenges, building community connections, and staying updated on industry trends. Whether navigating differences in healthcare systems or seeking insights into best practices, this SIG provides a supportive environment for professional growth and exchange of ideas in the global case management landscape.

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, May 27th, 2026 | 1 - 2 p.m. ET Fee: $0

CMSA Case Management Boot Camp Register Now Case Management is a growing health care profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often ‘learn on the job’ and are not exposed to knowledge and skills that advance the practice of case management. CMSA is filling this gap with an in-person CM Bootcamp offering for case managers looking to build their skills and experience. The term ‘boot camp’ originated from the military’s requirement for intensive, short-term training. CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through a three-part structure. If you have been a case manager for five years or less, are looking to change your area of practice, or advance your professional growth, this course is for you! Here’s a road map of the CMSA CM Boot Camp journey: Your Professional Footprint:  Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management defines the work. Deep dives into client/patient interactions, communication styles and motivational interviewing allow participants to practice using real-life situations […]