
Registration and Information Here!
FREE WEBINAR
CMSA, in partnership with TPN.health, brings you a timely and practice-focused webinar designed to support case managers and allied professionals working across the care continuum. TPN.health is a leading platform for accredited continuing education, offering live and on-demand learning experiences tailored to behavioral health and care management.
This session explores the ongoing disconnect between behavioral health quality measures and the realities of day-to-day patient care. Through a real-world lens, participants will gain insight into common challenges and walk away with practical, actionable strategies to better align quality expectations with clinical practice.
Attendees will learn how to improve care transitions, strengthen interdisciplinary collaboration, and apply real-world approaches to enhance behavioral health outcomes across settings.
Continuing Education:
Earn 1.0 CE credit while building practical skills for today's healthcare case manager. This activity supports interdisciplinary practice and may count toward select certificates. It is pre-approved for:
This webinar aligns with CCM® continuing education focus areas—including Care Management, Psychosocial Support, and Quality & Outcomes Evaluation—and while not pre-approved for CCM CEs, may be submitted by attendees for post-approval consideration.
Speaker:
Zachah (Sachie) Koufalis, CCM, LMSW, MPH
Speaker Info:
Sachie German Koufalis, LMSW, MPH, CCM, is a Behavioral Health HEDIS Manager at Healthfirst with more than 15 years of experience in behavioral health, case management, utilization management, clinical programs, and clinical quality. She also works as a medical social worker at Montefiore Medical Center, providing psychosocial assessments, discharge planning, and care coordination. Sachie serves on the Care Management Test Item Writing Committee for The Commission and the Education Committee for the Case Management Society of America.