REGISTER HERE Registration Deadline: October 1st, 2024 Self-Study pre-requisite completion deadline: October 11ss, 2024 Virtual Training Dates: October 22nd, 23rd, and 24th, 2024 12:00 pm to 4:15 pm every day Pricing: Members - $995 Non-members - $1,150 CEs: 28.5 RN, SW, and CCM credits

REGISTER HERE Join CMSA Chicago for the October NWI Chapter Dinner Meeting 'Creating a Hospitality Culture in the Healthcare Arena' Speaker: Jim White – Chief Culture Officer Sponsor: Kelly Petty – VP of Business Development, Ignite Medical Resort Learning Objectives: Describe how to create a hospitality driven staff in the healthcare arena. Define how to create the culture for retention of staff along with a cohesive team. Ensure positive outcomes in both customer service surveys and retention of quality staff. Discuss components that are essential in maintaining the culture of hospitality. Fees: Member Ticket NWI - $15 Non-Member NWI - $35