CMSA Blog

Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!

The Latest in Case Management

My Case Management Marathon

By Maryann Ott, BSN, RN, CCM, CPC As Case Management Month 2026 comes to a close, I’ve been reflecting on how I became interested in CMSA and pursued my Certified Case Manager (CCM) credential. It was the early 1990s, and I had made a career change to work as a...

Patient Choice Isn’t a Checkbox, It’s a Decision: 5 Practices for Making It Meaningful (And Compliant) 

By Shara Ragan, LMSW, Clinical Executive at Aidin  A hospital stay can hold frightening, even life-changing moments, and the conversation about what comes next is rarely the loudest one. But it’s a very important one, and case managers guide it.  When it goes...

Beyond the Alphabet Soup: Presenting Your Credentials with Confidence in Case Management 

By Heather Kelly, MSN, RN, BCPA, CPC How You Display Your Credentials Matters  Let’s be honest, those letters after your name can sometimes look like alphabet soup. But once you understand what they represent, you’ll never see them the same way again.  In...
Stronger Together: Building a Winning CMSA Chapter 

Stronger Together: Building a Winning CMSA Chapter 

By Cynthia Hopkins RN MBA/HCM ONN-CG ACM-RN CCM I still remember the day I was asked to become President of CMSA Houston  There were only two people left actively involved in the chapter-the...

Career Advancement & Advice

The Importance of Lifelong Learning

The Importance of Lifelong Learning

By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...

Professional Development

Perspectives

Health and Wellness

Being Your Own Mental Health Advocate 

Being Your Own Mental Health Advocate 

By Amanda Law, RN BSN CCM It is 11:51 AM, and I am already frantic. In under 10 minutes, I have a final video interview for a senior learning and development specialist position, which consists of a...

Case Management

But Why Did Curiosity Kill the Cat? 

But Why Did Curiosity Kill the Cat? 

Why the right questions lead to better care, stronger teams, and smarter systems By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM The Warning We All Grew Up With  “Curiosity killed the...

Clinical Care

Advocacy and Policy

Every Day is Hill Day: Part Two

Every Day is Hill Day: Part Two

By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...

Every Day is Hill Day

Every Day is Hill Day

By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...

The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.