CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
Holocaust Memorial Observance 2026
By Pamayla E. Darbyshire, DHA, MSN/CNS The theme, “Holocaust Remembrance for Dignity and Human Rights,” will guide United Nations Holocaust remembrance observance on Jan 27, 2026. Remembrance...
Bringing HOPE to Hospice: A Closer Look at CMS’s Transformative New Assessment Tool
By Dr Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Hospice care is entering a new chapter with the introduction of the HOPE Tool—Hospice Outcomes and Patient...
Discharge Is Not a Moment: The Hidden Work of PAN SNF Program Managers
By Michelle Davis, MSN‑Ed, BSN, RN, CCM Why transitions succeed or fail long before the discharge order is written. I have spent years working as a Post‑Acute Network (PAN) SNF Program Manager,...
Career Advancement & Advice
CMSA Volunteerism: An Avenue for Professional Growth and Opening Doors of Opportunities
By Paul Borja, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM According to Michael DeAngelis (2019), the core of volunteerism is altruism. It is the sense of...
Managing Resources When There Appears to Be None
By Cynthia Hopkins, RN, MBA/HCM, ACM, CCM In the complex realm of healthcare, the challenge often lies in managing patient resources when conventional avenues seem scarce. Drawing on my experiences...
Empowering Social Workers
By Alan Boardman LMSW; ACM-SW “The focus for practice in a helping profession is faith in the possibilities within people, if given the right conditions for growth.” -Bertha Capen Reynolds,...
Professional Development
The Role of Mentorship in Leadership Development: From Novice to Intermediate Levels in Case Management
By Samantha Walker, RN, DNP, CCM, FCM Embarking on a leadership journey within case management is both thrilling and challenging. Navigating the intricate healthcare landscape requires a blend of...
Do You Want to Be a Case Manager When You Grow Up?
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM When did you last tell a young person (under 13) what you do as a case manager? This is a critical time to begin the conversation, as we know that...
An Extraordinary Journey
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As my two-year term as the President of the Case Management Society of America (CMSA) comes to a close, I'm filled with a profound...
Perspectives
The Fear of Touch
By Takara Just, BSN, RN I was a nurse who lost the importance of touch. You see, as a nurse, as a case manager, you touch the lives of so many around you, for good or for ill, in so...
Understanding the Spoon Theory: A Window into Chronic Illness
By Janet Coulter MSN, MS, RN, CCM, FCM Have you heard of the “Spoon Theory? I was recently at a family gathering and the discussion revolved around “spoon theory.” I must admit I knew nothing about...
Cooking as Self-Care
By Ruth D. Grenoble, AM, LCSW, CCM Years ago, as a graduate school student pursuing a master's in social work at the University of Chicago, I took an advanced seminar in violence and trauma with an...
Health and Wellness
When Case Management Becomes Personal: A Journey Through Foot Health
By Jennifer Gazda, LCSW, CMC, CDP Every day, we wake up and strive to provide the best care and advocacy for patients and their families. Our specialized training and ongoing education give us the...
What is Your Self-Care Plan?
By Gary Wolfe, RN, CCM, FCM, Editor-in-Chief, CareManagement Do you have a self-care plan? We are used to making case management plants for our patients but what about ourselves? Case...
Just Stop and Take a Breath: Do You Have a Self-Care Plan?
By Cha-Loe Davis, LCSW, CCM In November, I met with my manager for my annual review. We began to discuss all my accomplishments over the past year. It was the first time I stopped and reflected on...
Case Management
Love, Legacy, and Care: A Nurse’s Journey Through Family Caregiving
By Verna Simmons Robinson MSN, BSN, CCM, CMCN Roots of Caregiving Caring for others has always been part of who I am. Years before I wore a white nursing uniform, hard-bottom white shoes, and that...
How Advocating for a Patient Changed the Course of My Career
By Sue Wilson, DBA, RN-ACM, ONN-CG As we come to the close of CM month, I reflect on key events that led to my passion for being a Case Manager. I started as a Case Manager in the mid-1990s,...
Trick or Treat: Confessions of a Candy-Sneaking Case Manager
By Janet Coulter, MSN, MS, RN, CCM, FCM It’s October. The air is crisp, the pumpkins are glowing, and the candy aisles are calling. Somewhere between care coordination, charting, and chasing...
Clinical Care
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Advocacy and Policy
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
Rights? What Rights?
By Paul Borja, PhD, DNP, EdD, MBA, PHN, RN, CCM, ACM-RN, CMAC, CMGT-BC, CNML, FACDONA, FAACM With the rise of baby boomers, we see an increase in the number of individuals utilizing skilled nursing...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.