CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
CMSA Fellow Class of 2026
By Gary Wolfe, RN, CCM, FCM At the Annual CMSA Conference the CMSA Fellows Class of 2026 was introduced. The Fellow Program was introduced in 2021 to recognize distinguished...
The Healing Power of Humor: Why Sometimes the Best Medicine Isn’t in the Care Plan
By Heather Kelly, MSN, RN, BCPA, CPC Let’s start with an uncomfortable truth: chronic illness, fear of the unknown, and conversations about end-of-life care are not exactly punchline...
Military/Veteran/DoD/DHA (MVD) Case Managers Show up and Shout Out during 2026 CMSA Conference
By Elaine Bruner, MSN, RN, CMGT-BC, FCM Proudly wearing red conference badge ribbons adorned with stars, over forty (40) MVD case managers attended the 2026 CMSA conference in Las Vegas....
Career Advancement & Advice
The Importance of Lifelong Learning
By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...
Six Ways to Improve Your Orientation and Onboarding Program for New Case Managers
By Marie Stinebuck, MBA, MSN, RN, ACM We all know how important first impressions are. As a new case manager hire, the first impression of your department occurs during their orientation and...
CMSA Volunteerism: An Avenue for Professional Growth and Opening Doors of Opportunities
By Paul Borja, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM According to Michael DeAngelis (2019), the core of volunteerism is altruism. It is the sense of...
Professional Development
Bridging the Generational Divide in Case Management
By Janet Coulter, MSN, MS, RN, CCM, FCM How well do you really know the different generations you serve? As a professional case manager, chances are you have worked with every generation...
Strategic Steps to Advance Your Career With Personalized Growth
By Michelle Hartman As the job market is in constant flux, the ability to strategically plan your professional growth is more important than ever. Whether you aim to start a new venture or climb the...
The Importance of Goal Setting
By Fallon Benavides, RN, DNP, ACM As we welcome a new year, it’s the perfect time for reflection and renewal. For case managers, this is an opportunity to set meaningful goals—both personally and...
Perspectives
The Love After the Uniform: Walking Beside My Veteran
By Anna Zimmerly They say the battle ends when the uniform comes off—but no one tells you about the quiet wars that still echo long after the homecoming. When I met my husband, his Air Force days...
Case Management- Behind the Discharge
By Adrienne Trzonkowski, MSM RRT-ACCS, RRT-NPS, AE-C, CCM As I begin to type my daily end-of-day projected discharge email, something hits me. I am writing the name of a gentleman who has been...
Coloring Outside the Lines
By Brenda Sutliff, MSN, RN Fred has been developmentally disabled since birth. He was non-verbal and came to our hospital with a bowel obstruction due to Pica. He lived in a long-term nursing...
Health and Wellness
Beyond Barriers: Embracing Adaptive Recreation as a Pathway to Inclusion and Well-Being
By Ilah Coe, BS Recreation and Leisure Services Navigating the world is tough for anyone. Navigating a world that does not understand you is even harder. Then, adding the complexities of a...
Fueling the Fire Without Getting Burned: Sustainable Self-Improvement That Lasts
By Lily Tamrick Chasing growth can feel like a race you’re always losing—always one more book, one more skill, one more habit to master. But personal development doesn’t have to come with stress...
Mental Health Awareness
By Gary Wolfe, RN, CCM, FCM How is your mental health? Since May is National Mental Health Awareness Month, we celebrate National Nurses Week, and many case managers are nurses, I will focus on...
Case Management
The Value of Aging Life Care Professionals in Medical Case Management
By Jennifer Gazda DSW, LCSW, MSW In any number of medical settings, case managers are faced with many demands including the need to coordinate complex care, support patients and their families, plan...
More Than a Melody: The Story Behind “Taps”
By Janet Coulter, MSN, MS, RN, CCM, FCM I never knew… did you? It’s a simple question but sometimes, it opens the door to a deeper understanding of something we thought we...
From Overwhelmed to Empowered: Mastering Long-Term Care Planning through Education-Part I
By Shakima Tozay DSW, MSW, LICSW, CCM & Dulcy Stout MSW, LCSW, CCM Proactive care planning is essential, especially for community home care. Professional case managers must...
Clinical Care
Transplant Games of America: Olympics for the Transplant Community
By Janet Coulter, MSN, MS, RN, CCM, FCM The Summer Olympics have started in Paris, France. This international multi-sport event has captured worldwide attention. Did you know there is an Olympics...
Protect Your Skin: Understanding UV Safety Month and the Impact of Skin Cancer
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As the summer sun shines brightly in the sky, it's important to remember that July is UV Safety Month to raise awareness about the...
Advocacy and Policy
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.