CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
Caring with Purpose
By Verna Simmons Robinson MSN RN CCM CMCN A Case Manager’s Reflection on Compassion, Coordination, and Caring for the Caregiver Case management is often described in terms of plans, appointments,...
When the Case Manager Feels Lost: Finding Purpose in the Work
By Michelle Brusio, MSN, RN, CCM During Case Management Week, we often celebrate the impact case managers make in the lives of others. But this year, I’ve been thinking about something we don’t talk...
The Patient’s Voice is Safety Intel, Not Anecdotal Noise
By Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM There is one voice in healthcare that case managers must never become too busy, too technologically dependent, or too professionally...
Career Advancement & Advice
The Importance of Lifelong Learning
By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...
Six Ways to Improve Your Orientation and Onboarding Program for New Case Managers
By Marie Stinebuck, MBA, MSN, RN, ACM We all know how important first impressions are. As a new case manager hire, the first impression of your department occurs during their orientation and...
CMSA Volunteerism: An Avenue for Professional Growth and Opening Doors of Opportunities
By Paul Borja, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM According to Michael DeAngelis (2019), the core of volunteerism is altruism. It is the sense of...
Professional Development
10 Reasons You Should Attend the CMSA Annual Conference in Las Vegas!
By Janet Coulter, MSN, MS, RN, CCM, FCM For professional case managers in all healthcare settings, staying current is essential. Best practices, emerging trends, and regulatory changes continue to...
The Gen Z Shift: What Every Case Manager Needs to Know Now
By Janet Coulter, MSN, MS, RN, CCM, FCM Something is shifting in the workforce. The newest generation of nurses, Generation Z, isn’t just joining...
Mentorship Without Walls: Growing the Future of Case Management
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Mentorship in case management has never been a formal line item in a job description—but for many of us, it has become one...
Perspectives
Restoration, Coordination, and Care: What Case Management and Nursing Taught Me About Bringing Things Back to Life
By Amanda Grady, ADN, RN, CCM It started in 2019, the day we drove past an old, abandoned farmhouse in rural Licking County. The grass was up to our knees, and the place looked forgotten. Most...
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Health and Wellness
When You Don’t Want to Get Out of the Shower: Cues About Overload and Restoration
By Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM I was recently doing something I do often: stand in my shower with hot water cascading pouring...
Navigating Everyday Stress: Practical Strategies for Healthcare Case Managers
By Sharon Wagner Stress is not a stranger in healthcare settings. For case managers who juggle patient needs, care coordination, documentation, and system demands, the pressure can quickly become...
From Reaction to Prevention: A Case Management Perspective on Cardiac Care
By Jenny Quigley-Stickney MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM. Heart Disease Prevention Month serves as an important reminder that cardiac care does not begin in the emergency department,...
Case Management
But Why Did Curiosity Kill the Cat?
Why the right questions lead to better care, stronger teams, and smarter systems By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM The Warning We All Grew Up With “Curiosity killed the...
Grief Literacy in Case Management: Understanding and Talking About Physical Grief
By Tami Wantola, BSN, RN and Sandra Zawalski, MSN, RN, CRRN, CCM, MSCC Case managers meet people at the intersection of loss, change, uncertainty, and recovery. In hospital case management, we may...
Five Kidney Transplant Facts Every Case Manager Should Know
By Janet Coulter, MSN, MS, RN, CCM, FCM Every day, professional case managers work alongside individuals facing the life-changing realities of chronic kidney disease (CKD) and end-stage renal...
Clinical Care
Case Management Can Play a Part to Address the Rising Cancer Numbers Among Young Women
By Tiffany Ferguson, LMSW, CMAC, ACM The increasing incidence of cancer among women under 50 has become a growing public health concern. Recent studies indicate that the cancer incidence rate for...
Lipedema: A Population Health Perspective – Recognizing the Signs and Empowering Women with Holistic Health Assessment
By Michelle Luce, MSN, RN, CCM Lipedema, a chronic tissue disorder, affects about 10%–11% of women, or approximately 400 million worldwide. Yet, it remains a largely misunderstood condition. Often...
Transplant Games of America: Olympics for the Transplant Community
By Janet Coulter, MSN, MS, RN, CCM, FCM The Summer Olympics have started in Paris, France. This international multi-sport event has captured worldwide attention. Did you know there is an Olympics...
Advocacy and Policy
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.