CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
From Avocados to Ethics: A Case Manager’s Unexpected Encounter
Heather Kelly, MSN, RN, BCPA, CPC As I stood in the produce aisle contemplating the delicate timing of my weekly avocado purchases, I felt a tap on my shoulder. I turned, smiled instinctively, and...
If We Know What Good Care Looks Like, Why Is It Still So Hard to Achieve?
By Sachie German Koufalis, LMSW, MPH, CCM Every day, healthcare professionals work to improve quality. We review dashboards, analyze trends, identify gaps in care, and develop strategies to...
What Would Be Different?
On purpose, pressure, grace, and betting on yourself By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM I’ve been thinking a lot lately about my generation. I’m an elder millennial,...
Career Advancement & Advice
The Importance of Lifelong Learning
By Jennifer Gazda, LCSW, CMC, CDP Remember that feeling when you graduated (high school, college, you name it!) and felt like you were on top of the world and could do anything? If you were anything...
Six Ways to Improve Your Orientation and Onboarding Program for New Case Managers
By Marie Stinebuck, MBA, MSN, RN, ACM We all know how important first impressions are. As a new case manager hire, the first impression of your department occurs during their orientation and...
CMSA Volunteerism: An Avenue for Professional Growth and Opening Doors of Opportunities
By Paul Borja, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM According to Michael DeAngelis (2019), the core of volunteerism is altruism. It is the sense of...
Professional Development
The Gen Z Shift: What Every Case Manager Needs to Know Now
By Janet Coulter, MSN, MS, RN, CCM, FCM Something is shifting in the workforce. The newest generation of nurses, Generation Z, isn’t just joining...
Mentorship Without Walls: Growing the Future of Case Management
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Mentorship in case management has never been a formal line item in a job description—but for many of us, it has become one...
The Road to Becoming a Fellow in Case Management (FCM ™)
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM, FCM Since 2021, CMSA has provided the designation of Fellow to premier leaders within the organization. If you have ever thought of taking on the...
Perspectives
Restoration, Coordination, and Care: What Case Management and Nursing Taught Me About Bringing Things Back to Life
By Amanda Grady, ADN, RN, CCM It started in 2019, the day we drove past an old, abandoned farmhouse in rural Licking County. The grass was up to our knees, and the place looked forgotten. Most...
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Health and Wellness
From Reaction to Prevention: A Case Management Perspective on Cardiac Care
By Jenny Quigley-Stickney MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM. Heart Disease Prevention Month serves as an important reminder that cardiac care does not begin in the emergency department,...
The Case of the Midnight Snore: What Every Case Manager Should Know Before the Lights Go Out
By Janet Coulter, MSN, MS, RN, CCM, FCM It started with a snore. Not the gentle, almost endearing kind that makes you chuckle and nudge your partner. This was the kind that rattles bedroom doors,...
Being Your Own Mental Health Advocate
By Amanda Law, RN BSN CCM It is 11:51 AM, and I am already frantic. In under 10 minutes, I have a final video interview for a senior learning and development specialist position, which consists of a...
Case Management
Grief Literacy in Case Management: Understanding and Talking About Physical Grief
By Tami Wantola, BSN, RN and Sandra Zawalski, MSN, RN, CRRN, CCM, MSCC Case managers meet people at the intersection of loss, change, uncertainty, and recovery. In hospital case management, we may...
Five Kidney Transplant Facts Every Case Manager Should Know
By Janet Coulter, MSN, MS, RN, CCM, FCM Every day, professional case managers work alongside individuals facing the life-changing realities of chronic kidney disease (CKD) and end-stage renal...
Alpha- Gal Syndrome
By Michelle Brusio, MSN, RN, CCM I was on my way home from Dallas after last year’s conference, and at the airport, there was a man waiting for his flight. He was calling several friends and/or...
Clinical Care
Lipedema: A Population Health Perspective – Recognizing the Signs and Empowering Women with Holistic Health Assessment
By Michelle Luce, MSN, RN, CCM Lipedema, a chronic tissue disorder, affects about 10%–11% of women, or approximately 400 million worldwide. Yet, it remains a largely misunderstood condition. Often...
Transplant Games of America: Olympics for the Transplant Community
By Janet Coulter, MSN, MS, RN, CCM, FCM The Summer Olympics have started in Paris, France. This international multi-sport event has captured worldwide attention. Did you know there is an Olympics...
Protect Your Skin: Understanding UV Safety Month and the Impact of Skin Cancer
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As the summer sun shines brightly in the sky, it's important to remember that July is UV Safety Month to raise awareness about the...
Advocacy and Policy
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.
























