CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
Sticky Notes, Strategy, and Sanity: A Day in Case Management
By Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM If you peek into this case manager’s workspace, you might see a computer screen filled with open tabs, a ton of...
Love, Legacy, and Care: A Nurse’s Journey Through Family Caregiving
By Verna Simmons Robinson MSN, BSN, CCM, CMCN Roots of Caregiving Caring for others has always been part of who I am. Years before I wore a white nursing uniform, hard-bottom white shoes, and that...
CMSA Foundation Round Up
By Kathleen Parry, RN, BSN, CCM, FCM Its been an exciting year for the CMSA Foundation—full of campaigns, recognition, and plenty of celebration! This spring, we proudly launched the very...
Career Advancement & Advice
CMSA Volunteerism: An Avenue for Professional Growth and Opening Doors of Opportunities
By Paul Borja, DNP, EdD, PhD, PHN, CCM, ACM-RN, CMAC, CMCN, CNML, CMGT-BC, CDONA, FACDONA, FAACM According to Michael DeAngelis (2019), the core of volunteerism is altruism. It is the sense of...
Managing Resources When There Appears to Be None
By Cynthia Hopkins, RN, MBA/HCM, ACM, CCM In the complex realm of healthcare, the challenge often lies in managing patient resources when conventional avenues seem scarce. Drawing on my experiences...
Empowering Social Workers
By Alan Boardman LMSW; ACM-SW “The focus for practice in a helping profession is faith in the possibilities within people, if given the right conditions for growth.” -Bertha Capen Reynolds,...
Professional Development
Do You Want to Be a Case Manager When You Grow Up?
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM When did you last tell a young person (under 13) what you do as a case manager? This is a critical time to begin the conversation, as we know that...
An Extraordinary Journey
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As my two-year term as the President of the Case Management Society of America (CMSA) comes to a close, I'm filled with a profound...
Are You Camera Ready?
By Marianne DiMola COVID fast-forwarded many trends. Virtual meetings, interviews, and even happy hours became commonplace. The difference between COVID and now is that while COVID was in...
Perspectives
Why I Want to be in the Case Management Community
By Jenny Quigley-Stickney MSN RN MHA MA CCM ACM-RN, CMAC, CPHM, FCM As I move from volunteerism activities at the CMSA national level to my local chapter, the Case Management Society of New...
And Just Like That…. 2024 is Gone!
By Janet Coulter, MSN, RN, CCM, FCM, RIT Where has the time gone? 2024 went by so fast! Another year is in the books! I can't believe it's already 2025! 2024 was an excellent year for CMSA and me. I...
Case Management Shoes
By Carolina Mosley MSN, RN, CPHM, CCM, CPHQ People often ask, "How did you get into case management?" Followed by "How do you keep the passion?" As I think about Case Management, I would be remiss...
Health and Wellness
Just Stop and Take a Breath: Do You Have a Self-Care Plan?
By Cha-Loe Davis, LCSW, CCM In November, I met with my manager for my annual review. We began to discuss all my accomplishments over the past year. It was the first time I stopped and reflected on...
Are You Pouring From An Empty Cup?
By Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC The bustle of the holidays is over, and many may now have an empty cup. What is meant by an empty cup? It means you have given so much of...
Harvesting Success in Autumn! It’s Fall, Y’all!
By Janet Coulter, MSN, MS, RN, CCM, FCM Autumn is here! What a beautiful time of year! The leaves are changing colors, temperatures are cooling down, and the days seem to be getting shorter. It’s a...
Case Management
Between Surgery and Goodbye: A Case Manager’s Reflection on the Space In-Between
By Megan Owen Heaton, LCSW, CCM We’ve all heard the typical consent speech before surgery: “If you don’t proceed, you risk dying sooner; if you do, we extend your life.” But what if the outcome...
Celebrating 35 Years of Case Management – Celebrating US!
By Janet Coulter, MSN, MS, RN, CCM, FCM Happy 35th anniversary, CMSA! 35 years of promoting the profession of case management! Amazing! In celebration of our 35th anniversary AND Case...
When the Answer Is No: A Case Manager’s Toughest Conversation
By Angela Mounsey, BSN, RN, CCM, CPHQ One of the most dreaded responsibilities of a case manager is having to issue a letter of non-coverage to a patient or their family. It’s the moment when the...
Clinical Care
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Advocacy and Policy
Every Day is Hill Day
By Joan Westgor, MSN, RN, CCM All the hype, social media exposure, and preparation activities lead to CMSA’s Hill Day, culminating with our 30-minute opportunity to engage a legislative staffer or...
Enhancing Health Equity in Professional Case Management Practice for LGBTQ+ Individuals and Communities
By Michael B. Garrett, MS, CCM, CVE Key Terms and Concepts The Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) community is a mix of various gender identities and sexual orientations...
Rights? What Rights?
By Paul Borja, PhD, DNP, EdD, MBA, PHN, RN, CCM, ACM-RN, CMAC, CMGT-BC, CNML, FACDONA, FAACM With the rise of baby boomers, we see an increase in the number of individuals utilizing skilled nursing...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.