Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, July 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. August's Town Hall will welcome new members who joined before August 12th, 2026! When: Wednesday, August 12, 2026  Time: 5 - 6 p.m. ET Cost: Free to Members

Register Here! CMSNE (1.25 CE) - Management of Workplace Bullying in Healthcare: Tactical and Ethical Guidance for Professional Case Management - Webinar 1.25 RN, SW, CCM ethics credits pending FEE: $15 CMSNE Member $20 CMSA Member $30 Non-Member Join CMSNE for an insightful presentation that explores the latest manifestations of bullying, and their impact on patients, plus the workforce. Strategies and resources to proactively address these situations will be presented, along with emerging legal and regulatory landscape. Engage in this powerful session to provide the professional workforce tactical and ethical guidance on how to master this industry disruptor. Behavioral learning objectives: 1. Define the recent incidence, scope, and organizational impact of bullying for the healthcare workplace 2. Identify ethical implications for interprofessional practice 3. Apply knowledge on quality monitoring systems to mitigate incivility in the health care workplace. 4. Identify relevant legislation, professional initiatives, and established standards of practice for case management. Speaker: Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  

Register Here! Compassionate Communication with Patients and Families in Crisis 1 hr RN, SW, and CCM FEE: Members: $0 Non-Members: $40 Abstract: Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways, including expressions of anger, refusal to participate in care, unrealistic expectations, repeated questioning, or resistance to discharge planning. For case managers and social workers, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. Empathy, active listening, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients, families, and the interdisciplinary care team to identify strengths, address barriers, and develop effective, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises, the impact of health-related social needs (HRSNs) on these situations, common behavioral responses seen in healthcare settings, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. Objectives: Describe why our patients and families are in […]

Register Here! CMSNE (1 CE) - Connecting the Dots: A True Collaboration in Pediatric Care Across Clinics and Communities Focused on the Value Community Health Workers Bring to Case Management - Webinar 1 RN, SW & CCM CREDITS PENDING FEE: $15 CMSNE Members $20 CMSA Members $30 Non-Members Join CMSNE for a lunch and learn webinar on Wednesday, September 16 at 12 p.m. ET for a collaborative presentation that will demonstrate how coordinated, cross-sector collaboration strengthens complex care management, improves health outcomes, and ensures that pediatric patients receive holistic, culturally responsive, and continuous support across healthcare settings and community environments. Through shared insights and real-world examples, it underscores the power of partnership in creating more connected, equitable systems of care. Speakers: Micayla Bickerton, RN Manager Care Management South Shore Health Melissa Crownover, LICSW Manager Pediatric Care Management. MGB For additional information, contact the CMSNE Chapter Office at https://www.cmsne.org/contact/ or email cmsne@comcast.net

CMSA Case Management Boot Camp Register Now Case Management is a growing health care profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often ‘learn on the job’ and are not exposed to knowledge and skills that advance the practice of case management. CMSA is filling this gap with an in-person CM Bootcamp offering for case managers looking to build their skills and experience. The term ‘boot camp’ originated from the military’s requirement for intensive, short-term training. CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through a three-part structure. If you have been a case manager for five years or less, are looking to change your area of practice, or advance your professional growth, this course is for you! Here’s a road map of the CMSA CM Boot Camp journey: Your Professional Footprint:  Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management defines the work. Deep dives into client/patient interactions, communication styles and motivational interviewing allow participants to practice using real-life situations […]

Register Here! Steering Your Case Management Practice Toward Success   6 CCM, RN & SW CEs anticipated CMSNE is hosting our annual Maine conference, Steering Your Case Management Practice Toward Success. This in person event will be held on Friday, September 25, 2026 in Portland, ME. Steering Your Case Management Practice Toward Success will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will support the evolving role of case managers with emerging content updates including Dementia care in the home, the current vaccine landscape, regulatory updates in Utilization Review, collaboration on innovation strategies supporting healthcare, and a critical closing session on Case Manager wellness. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. Overall Conference Objectives: Upon completion of this conference the attendees will be able to: Describe the benefits of the GUIDE model of managing dementia patients in the home. Discuss the national, local and ethical impact of changes to mandatory vaccine schedules through both patient and public health lenses. Summarize the impact of recent changes in Utilization Management. Examine the journey real-world innovators are navigating […]

Registration and Information Here! CMSA's 2nd Annual Virtual Leadership Conference 7 CEs (RN, SW, CCM, CDMS, CNCLP). Additional CPHQ available for Advanced Track Virtual (Live and On-Demand) Join us for the 2nd Annual CMSA Virtual Leadership Conference on October 3, 2026, themed Empowering Case Management Leaders: Advancing Care. Designed for case management professionals at every stage of leadership, this year's conference features two dedicated learning tracks—Advanced Leader and New Leader—with practical strategies, innovative ideas, and expert insights from top voices in the field. Attend live or access sessions on demand at your convenience. FEE: Early Bird: June 20 - August 14 Members: $249 Non-Members: $349 Standard: August 15 - October 2 Members: $279 Non-Members: $379 Download Conference Brochure Here!

Registration and Additional Details Coming Soon!

Save the Date for CM Week! October 11 - 17, 2026 Reconnect. Recognize. Reignite. Rise. Celebrating Us! Free CE's, Networking, Prizes, & More! More information coming soon.

Registration & Information Here Join the Rural Special Interest Group (RSIG) networking sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, October 26, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET Past recorded events may be accessed below, as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com