CMSA Chicago (1 CE Pending) – Creating a Hospitality Culture in the Healthcare Arena
Hybrid EventREGISTER HERE This event is a Hybrid Dinner Meeting. In-person check-in begins at 5:30 pm. Virtual check-in at 6:00 pm via Zoom. In-person meeting will take place at Maggiano's Little Italy - Oak Brook: 240 Oakbrook Center Oak Brook, IL 60523 Objectives: Describe how to create a hospitality driven staff in the healthcare arena. Define how to create the culture for retention of staff along with a cohesive team. Ensure positive outcomes in both customer service surveys and retention of quality staff. Discuss components that are essential in maintaining the culture of hospitality. Presenter: Jim White – Chief Culture Officer, Ignite Medical Records Continuing Education: 1 hour RN, SW, and CCM submitted Fees: Members - $15 Non-members - $35
