Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. August's Town Hall will welcome new members who joined before August 12th, 2026! When: Wednesday, August 12, 2026  Time: 5 - 6 p.m. ET Cost: Free to Members

Register Here! CMSNE (1.25 CE) - Management of Workplace Bullying in Healthcare: Tactical and Ethical Guidance for Professional Case Management - Webinar 1.25 RN, SW, CCM ethics credits pending FEE: $15 CMSNE Member $20 CMSA Member $30 Non-Member Join CMSNE for an insightful presentation that explores the latest manifestations of bullying, and their impact on patients, plus the workforce. Strategies and resources to proactively address these situations will be presented, along with emerging legal and regulatory landscape. Engage in this powerful session to provide the professional workforce tactical and ethical guidance on how to master this industry disruptor. Behavioral learning objectives: 1. Define the recent incidence, scope, and organizational impact of bullying for the healthcare workplace 2. Identify ethical implications for interprofessional practice 3. Apply knowledge on quality monitoring systems to mitigate incivility in the health care workplace. 4. Identify relevant legislation, professional initiatives, and established standards of practice for case management. Speaker: Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  

Register Here! Compassionate Communication with Patients and Families in Crisis 1 hr RN, SW, and CCM FEE: Members: $0 Non-Members: $40 Abstract: Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways, including expressions of anger, refusal to participate in care, unrealistic expectations, repeated questioning, or resistance to discharge planning. For case managers and social workers, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. Empathy, active listening, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients, families, and the interdisciplinary care team to identify strengths, address barriers, and develop effective, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises, the impact of health-related social needs (HRSNs) on these situations, common behavioral responses seen in healthcare settings, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. Objectives: Describe why our patients and families are in […]

Register Here! Behavioral Health Special Interest Group Networking Session The Behavioral Health Special Interest Group is a collaborative community within CMSA dedicated to advancing knowledge and practice in mental health and substance use case management. Case managers working in behavioral health often navigate complex systems of care, coordinate across multiple providers, and support individuals and families facing unique challenges. This SIG provides a space to exchange expertise, explore evidence-based approaches, and share real-world solutions for integrating behavioral health into whole-person care. Tuesday, August 18th, 2026 | 2 p.m. ET Cost: Free to Members

Register Here! CMSA Southeast Coalition Webinar Hosted by CMSA Houston/Gulf Coast - The Invisible Patient 1 RN, SW, CCM pending Tuesday, August 18 5:30 p.m. - 7 p.m. CT FEE: FREE for CMSA Members $15 Non-members Speaker: Dr. Raven Watson, PhD

Register Here! CMSA Sacramento Education Virtual Meeting - What Case Managers Need to Know About Medicare, Healthcare Costs, and Coverage Changes FREE WEBINAR Wednesday, August 19, 2026 5 - 6:30 p.m. PT | 7 - 8:30 p.m. CT | 8 - 9:30 p.m. ET The Medicare landscape is changing rapidly. New legislation, prescription drug reforms, rising healthcare costs, and evolving Medicare Advantage plans are creating new challenges and opportunities for beneficiaries. This session will provide an overview of the most significant Medicare developments affecting older adults today, including changes resulting from the Inflation Reduction Act, shifts in Medicare Advantage benefits, prescription drug affordability initiatives, and other emerging healthcare trends. Participants will leave with a clearer understanding of the issues impacting Medicare beneficiaries and the resources available to help them navigate an increasingly complex healthcare system. Learning Objectives: Review significant Medicare and healthcare policy changes affecting beneficiaries in 2026. Understand how prescription drug reforms and Medicare Advantage changes may impact beneficiary costs and coverage. Recognize common Medicare-related challenges faced by older adults and their families. Identify educational resources and strategies that support informed Medicare decision-making. Touchpoints: Patient advocacy Access to care Healthcare system complexity Medicare barriers and navigation challenges Impact of […]

Register Here! Join us for the August 2026 International Special Interest Group Networking Session! CMSA's International SIG Advisory Panel will lead an interactive discussion about case management across the international spectrum of healthcare settings. Thursday, August 20th, 2026 9a Pacific | 10a Mountain | 11a Central | 12p Eastern This event is open to members and non-members! If you would like to join CMSA, please visit https://cmsa.org/membership/to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register Here! CMSNE (1 CE) - Connecting the Dots: A True Collaboration in Pediatric Care Across Clinics and Communities Focused on the Value Community Health Workers Bring to Case Management - Webinar 1 RN, SW & CCM CREDITS PENDING FEE: $15 CMSNE Members $20 CMSA Members $30 Non-Members Join CMSNE for a lunch and learn webinar on Wednesday, September 16 at 12 p.m. ET for a collaborative presentation that will demonstrate how coordinated, cross-sector collaboration strengthens complex care management, improves health outcomes, and ensures that pediatric patients receive holistic, culturally responsive, and continuous support across healthcare settings and community environments. Through shared insights and real-world examples, it underscores the power of partnership in creating more connected, equitable systems of care. Speakers: Micayla Bickerton, RN Manager Care Management South Shore Health Melissa Crownover, LICSW Manager Pediatric Care Management. MGB For additional information, contact the CMSNE Chapter Office at https://www.cmsne.org/contact/ or email cmsne@comcast.net

Register Here! Military / VA / DoD / DHA (MVD) Special Interest Group Networking Session The Military / VA / DoD / DHA (MVD) Special Interest Group is a dedicated space for case managers serving Veterans, service members, and their families to connect, collaborate, and grow. Hosted quarterly by the MVD Planning Committee, this forum brings together professionals across the VA, military facilities, Department of Defense, and Defense Health Agency to exchange insights, share resources, and strengthen practices that drive better patient outcomes. This is normally a CMSA Member only benefit for our case managers who are serving active service members, Veterans, and their families within the military services, DoD/DHA and Veterans Affairs. For the month of September, CMSA membership is NOT required, and any case manager working within the military organizations, VA, DoD/DHA or contract organizations supporting these patients may join.  Designed specifically for case managers working in these settings, this is more than a networking opportunity—it’s a meaningful member benefit that supports your professional development while connecting you with peers who understand the unique challenges and impact of your work. Join the conversation, expand your network, and be part of advancing care for those who serve. Thursday, September 26 11 a.m. HT […]

Register Here! Steering Your Case Management Practice Toward Success 6 CCM, RN & SW CEs anticipated CMSNE is hosting our annual Maine conference, Steering Your Case Management Practice Toward Success. This in person event will be held on Friday, September 25, 2026 in Portland, ME. Steering Your Case Management Practice Toward Success will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will support the evolving role of case managers with emerging content updates including Dementia care in the home, the current vaccine landscape, regulatory updates in Utilization Review, collaboration on innovation strategies supporting healthcare, and a critical closing session on Case Manager wellness. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. Overall Conference Objectives: Upon completion of this conference the attendees will be able to: Describe the benefits of the GUIDE model of managing dementia patients in the home. Discuss the national, local and ethical impact of changes to mandatory vaccine schedules through both patient and public health lenses. Summarize the impact of recent changes in Utilization Management. Examine the journey real-world innovators are navigating to […]

Registration and Additional Details Coming Soon!

Save the Date for CM Week! October 11 - 17, 2026 Reconnect. Recognize. Reignite. Rise. Celebrating Us! Free CE's, Networking, Prizes, & More! More information coming soon.

Register Here! Mission Ready: Advancing Case Management for Military and Veteran Populations 2026 MVD Days: October 24 & November 7, 2026 | Virtual Event | Live or On-Demand Access Available 8.0 CEs for RN, SW, CCM, CDMS, and CNLCP credentials. EARLY BIRD RATES: 7/20 - 9/30 Member: $225 Non-Member: $325 STANDARD RATE: 10/1 - 12/1 Member: $275 Non-Member: $375 Not a member? Join CMSA for only $137/year to save $100 on your MVD Day Registration plus year round benefits! Registering a group of five or more from your organization? Email mleee@parthenonmgmt.com for a group discounted rate. ABSTRACT: Military, VA, and DoD/DHA (MVD) case managers practice in one of healthcare's most dynamic and complex environments, coordinating care across multiple systems, disciplines, and communities while supporting Service Members, Veterans, and their families throughout the continuum of care. As healthcare continues to evolve, MVD case managers must be equipped with the knowledge, leadership, and collaborative strategies needed to address emerging clinical challenges, navigate complex transitions, leverage innovative technologies, and improve patient outcomes. Mission Ready: Advancing Case Management for Military and Veteran Populations is a comprehensive educational experience designed specifically for case managers serving both active military service members, Veterans, and their families. Through […]

Register Here! Join the Rural Special Interest Group (RSIG) networking sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, October 26, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ETPast recorded events may be accessed here as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register Here! Mission Ready: Advancing Case Management for Military and Veteran Populations 2026 MVD Days: October 24 & November 7, 2026 | Virtual Event | Live or On-Demand Access Available 8.0 CEs for RN, SW, CCM, CDMS, and CNLCP credentials. EARLY BIRD RATES: 7/20 - 9/30 Member: $225 Non-Member: $325 STANDARD RATE: 10/1 - 12/1 Member: $275 Non-Member: $375 Not a member? Join CMSA for only $137/year to save $100 on your MVD Day Registration plus year round benefits! Registering a group of five or more from your organization? Email mleee@parthenonmgmt.com for a group discounted rate. ABSTRACT: Military, VA, and DoD/DHA (MVD) case managers practice in one of healthcare's most dynamic and complex environments, coordinating care across multiple systems, disciplines, and communities while supporting Service Members, Veterans, and their families throughout the continuum of care. As healthcare continues to evolve, MVD case managers must be equipped with the knowledge, leadership, and collaborative strategies needed to address emerging clinical challenges, navigate complex transitions, leverage innovative technologies, and improve patient outcomes. Mission Ready: Advancing Case Management for Military and Veteran Populations is a comprehensive educational experience designed specifically for case managers serving both active military service members, Veterans, and their families. Through […]