CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
CMSA Fellow Class of 2026
By Gary Wolfe, RN, CCM, FCM At the Annual CMSA Conference the CMSA Fellows Class of 2026 was introduced. The Fellow Program was introduced in 2021 to recognize distinguished...
The Healing Power of Humor: Why Sometimes the Best Medicine Isn’t in the Care Plan
By Heather Kelly, MSN, RN, BCPA, CPC Let’s start with an uncomfortable truth: chronic illness, fear of the unknown, and conversations about end-of-life care are not exactly punchline...
Military/Veteran/DoD/DHA (MVD) Case Managers Show up and Shout Out during 2026 CMSA Conference
By Elaine Bruner, MSN, RN, CMGT-BC, FCM Proudly wearing red conference badge ribbons adorned with stars, over forty (40) MVD case managers attended the 2026 CMSA conference in Las Vegas....
Career Advancement & Advice
On the Value of Belonging to a Professional Organization
By Gary Wolfe, RN, CCM, FCM Occasionally, the questions arise: Why should I belong to a professional organization like CMSA? Where is the value of being a member of CMSA? Even when...
Developing Leaders: Essential Coaching Techniques for Teens and Adults
By Ed Carter Developing leadership skills in adolescents and adults requires a thoughtful approach combining support, guidance, and growth-fostering strategies. Coaching is vital in helping...
Why I Became A Case Manager and How CMSA Shaped My Journey
By Cynthia Hopkins, RN, MBA/HCM, ACM-RN, CCM My journey into case management began while I was working as a nurse manager; I vividly remember the CNO and CEO frequently talking about grooming me to...
Professional Development
Mentorship Without Walls: Growing the Future of Case Management
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Mentorship in case management has never been a formal line item in a job description—but for many of us, it has become one...
The Road to Becoming a Fellow in Case Management (FCM ™)
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM, FCM Since 2021, CMSA has provided the designation of Fellow to premier leaders within the organization. If you have ever thought of taking on the...
Thinking About Becoming a Case Management Fellow
By Gary Wolfe, RN, CCM, FCM The application process for the Case Management Fellow Program is now open for the Class of 2026. Regardless of where you are in your case management career – just...
Perspectives
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Not Just Anything: Recognizing and Reclaiming Your Value as a Nurse, Social Worker and Case Manager
By Tenische Perry, BSN, RN, CCM When was the last time you were meeting with a patient or family member and were asked, "Are you the doctor?" Your response: I’m just the nurse. Have you ever been...
Health and Wellness
From Reaction to Prevention: A Case Management Perspective on Cardiac Care
By Jenny Quigley-Stickney MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM. Heart Disease Prevention Month serves as an important reminder that cardiac care does not begin in the emergency department,...
The Case of the Midnight Snore: What Every Case Manager Should Know Before the Lights Go Out
By Janet Coulter, MSN, MS, RN, CCM, FCM It started with a snore. Not the gentle, almost endearing kind that makes you chuckle and nudge your partner. This was the kind that rattles bedroom doors,...
Being Your Own Mental Health Advocate
By Amanda Law, RN BSN CCM It is 11:51 AM, and I am already frantic. In under 10 minutes, I have a final video interview for a senior learning and development specialist position, which consists of a...
Case Management
Alpha- Gal Syndrome
By Michelle Brusio, MSN, RN, CCM I was on my way home from Dallas after last year’s conference, and at the airport, there was a man waiting for his flight. He was calling several friends and/or...
The Value of Aging Life Care Professionals in Medical Case Management
By Jennifer Gazda DSW, LCSW, MSW In any number of medical settings, case managers are faced with many demands including the need to coordinate complex care, support patients and their families, plan...
More Than a Melody: The Story Behind “Taps”
By Janet Coulter, MSN, MS, RN, CCM, FCM I never knew… did you? It’s a simple question but sometimes, it opens the door to a deeper understanding of something we thought we...
Clinical Care
How Are You Listening To Your Patients?
By Heidi Steinhebel RN, BSN, CCM I began my case management journey working with catastrophic patients who primarily had a cancer diagnosis. It required me to quickly become well-versed in various...
Case Management Can Play a Part to Address the Rising Cancer Numbers Among Young Women
By Tiffany Ferguson, LMSW, CMAC, ACM The increasing incidence of cancer among women under 50 has become a growing public health concern. Recent studies indicate that the cancer incidence rate for...
Lipedema: A Population Health Perspective – Recognizing the Signs and Empowering Women with Holistic Health Assessment
By Michelle Luce, MSN, RN, CCM Lipedema, a chronic tissue disorder, affects about 10%–11% of women, or approximately 400 million worldwide. Yet, it remains a largely misunderstood condition. Often...
Advocacy and Policy
Breaking the Chains: Understanding Sex Trafficking in America
By Lisa Lucchesi, MPH Sex trafficking is a pervasive human rights violation that affects people of all ages, genders, and backgrounds across the United States. It involves the exploitation of...
Gun Control: A Public Health Issue
By Laura Ostrowsky, RN, CCM, MUP, FCM In August 2024, there were three separate incidents of accidental shootings by children aged 3, 5, and 8; two were fatal. On the first day of school in...
Every Day is Hill Day: Part Two
By Susan Plough, MSN, RN, PHCNS-BC, CCM With election day behind us, it's time to brush up on our grassroots advocacy skills and get ready to meet our new lawmakers. Grassroots advocacy is one of...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.