CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
When Hope Meets Innovation: What a Landmark Lung Transplant Study Means for Case Managers
By Janet Coulter, MSN, MS, RN, CCM, FCM Medicine is constantly evolving, and every so often a study challenges long-held assumptions about what is possible. A recently published study...
What Case Managers Are Telling Us About Equity in Practice
By Colleen Morley DNP RN CCM CMAC CMGT-BC CMCN ACM-RN FCM FAACM There’s something both encouraging and eye-opening about what case managers across the country are sharing about equity in...
Chronic Disease Management Month: A Time to Recognize the Impact of Case Managers
By Jenny Quigley-Stickney MSN, RN. MHA, MA, CCM,ACM-RN, CMAC, CPHM, FCM Did you know that August is Chronic Disease Management Month? While chronic disease management has been in the national...
Career Advancement & Advice
On the Value of Belonging to a Professional Organization
By Gary Wolfe, RN, CCM, FCM Occasionally, the questions arise: Why should I belong to a professional organization like CMSA? Where is the value of being a member of CMSA? Even when...
Developing Leaders: Essential Coaching Techniques for Teens and Adults
By Ed Carter Developing leadership skills in adolescents and adults requires a thoughtful approach combining support, guidance, and growth-fostering strategies. Coaching is vital in helping...
Why I Became A Case Manager and How CMSA Shaped My Journey
By Cynthia Hopkins, RN, MBA/HCM, ACM-RN, CCM My journey into case management began while I was working as a nurse manager; I vividly remember the CNO and CEO frequently talking about grooming me to...
Professional Development
The Gen Z Shift: What Every Case Manager Needs to Know Now
By Janet Coulter, MSN, MS, RN, CCM, FCM Something is shifting in the workforce. The newest generation of nurses, Generation Z, isn’t just joining...
Mentorship Without Walls: Growing the Future of Case Management
By Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Mentorship in case management has never been a formal line item in a job description—but for many of us, it has become one...
The Road to Becoming a Fellow in Case Management (FCM ™)
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM, FCM Since 2021, CMSA has provided the designation of Fellow to premier leaders within the organization. If you have ever thought of taking on the...
Perspectives
Restoration, Coordination, and Care: What Case Management and Nursing Taught Me About Bringing Things Back to Life
By Amanda Grady, ADN, RN, CCM It started in 2019, the day we drove past an old, abandoned farmhouse in rural Licking County. The grass was up to our knees, and the place looked forgotten. Most...
An Officer, A Gentleman, and a Case Manager Navigator
By Joyace G Ussin, MSN, RN, BSBM, CCM Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With years of...
New Year’s Resolutions, Old Habits, and the Case Manager’s Bagel
By Janet Coulter, MSN, MS, RN, CCM, FCM Whether you’re fueling up for a morning huddle, powering through documentation, or taking a mindful pause between member calls, a good bagel has a way of...
Health and Wellness
Navigating Everyday Stress: Practical Strategies for Healthcare Case Managers
By Sharon Wagner Stress is not a stranger in healthcare settings. For case managers who juggle patient needs, care coordination, documentation, and system demands, the pressure can quickly become...
From Reaction to Prevention: A Case Management Perspective on Cardiac Care
By Jenny Quigley-Stickney MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM. Heart Disease Prevention Month serves as an important reminder that cardiac care does not begin in the emergency department,...
The Case of the Midnight Snore: What Every Case Manager Should Know Before the Lights Go Out
By Janet Coulter, MSN, MS, RN, CCM, FCM It started with a snore. Not the gentle, almost endearing kind that makes you chuckle and nudge your partner. This was the kind that rattles bedroom doors,...
Case Management
Grief Literacy in Case Management: Understanding and Talking About Physical Grief
By Tami Wantola, BSN, RN and Sandra Zawalski, MSN, RN, CRRN, CCM, MSCC Case managers meet people at the intersection of loss, change, uncertainty, and recovery. In hospital case management, we may...
Five Kidney Transplant Facts Every Case Manager Should Know
By Janet Coulter, MSN, MS, RN, CCM, FCM Every day, professional case managers work alongside individuals facing the life-changing realities of chronic kidney disease (CKD) and end-stage renal...
Alpha- Gal Syndrome
By Michelle Brusio, MSN, RN, CCM I was on my way home from Dallas after last year’s conference, and at the airport, there was a man waiting for his flight. He was calling several friends and/or...
Clinical Care
Beyond the Diagnosis: Supporting a Rural Navy Veteran/ RN / First Responder at the World Trade Center Through Complex Pulmonary Care
By Anna Zimmerly, BSN, RN Case management is never one-size-fits-all. Each member brings a unique story, shaped by their health history, environment, and lived experience. As a Case Manager with the...
How Are You Listening To Your Patients?
By Heidi Steinhebel RN, BSN, CCM I began my case management journey working with catastrophic patients who primarily had a cancer diagnosis. It required me to quickly become well-versed in various...
Case Management Can Play a Part to Address the Rising Cancer Numbers Among Young Women
By Tiffany Ferguson, LMSW, CMAC, ACM The increasing incidence of cancer among women under 50 has become a growing public health concern. Recent studies indicate that the cancer incidence rate for...
Advocacy and Policy
CMSA Advocate for Change: A Successful Virtual Hill Visit Experience
By Ron Ordona, DNP, FNP-BC, GS-C, WCC In the ever-evolving landscape of healthcare advocacy, CMSA and case managers have taken a proactive role in shaping policies that impact patient care, access...
Breaking the Chains: Understanding Sex Trafficking in America
By Lisa Lucchesi, MPH Sex trafficking is a pervasive human rights violation that affects people of all ages, genders, and backgrounds across the United States. It involves the exploitation of...
Gun Control: A Public Health Issue
By Laura Ostrowsky, RN, CCM, MUP, FCM In August 2024, there were three separate incidents of accidental shootings by children aged 3, 5, and 8; two were fatal. On the first day of school in...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.