CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
The Changes We Must Make Today for the Future of Case Management
By: Tiffany Ferguson, LMSW, CMAC, ACM, FCM, ACPA-C Each year, healthcare professionals like me eagerly await the release of the Inpatient Prospective Payment System (IPPS) Proposed Rule. We look...
Stronger Together: Building a Winning CMSA Chapter
By Cynthia Hopkins RN MBA/HCM ONN-CG ACM-RN CCM I still remember the day I was asked to become President of CMSA Houston There were only two people left actively involved in the chapter-the...
Reconnect, Recognize, Reignite, Rise: Celebrating Case Management Week
By: Jenny Quigley-Stickney, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM CMSA President, 2026 CMSA President's message 2026 Dear CMSA Members and Case Management Colleagues, Case...
Career Advancement & Advice
On the Value of Belonging to a Professional Organization
By Gary Wolfe, RN, CCM, FCM Occasionally, the questions arise: Why should I belong to a professional organization like CMSA? Where is the value of being a member of CMSA? Even when...
Developing Leaders: Essential Coaching Techniques for Teens and Adults
By Ed Carter Developing leadership skills in adolescents and adults requires a thoughtful approach combining support, guidance, and growth-fostering strategies. Coaching is vital in helping...
Why I Became A Case Manager and How CMSA Shaped My Journey
By Cynthia Hopkins, RN, MBA/HCM, ACM-RN, CCM My journey into case management began while I was working as a nurse manager; I vividly remember the CNO and CEO frequently talking about grooming me to...
Professional Development
Perspectives of an Older Case Manager
By Michael B. Garrett, MS, CCM, CVE, CPCHE I have been involved with professional case management practice for more than 40 years. My experience has included workers’ compensation, long-term...
CMSA Fellow Class of 2026
By Gary Wolfe, RN, CCM, FCM At the Annual CMSA Conference the CMSA Fellows Class of 2026 was introduced. The Fellow Program was introduced in 2021 to recognize distinguished...
10 Reasons You Should Attend the CMSA Annual Conference in Las Vegas!
By Janet Coulter, MSN, MS, RN, CCM, FCM For professional case managers in all healthcare settings, staying current is essential. Best practices, emerging trends, and regulatory changes continue to...
Perspectives
Perspectives of an Older Case Manager
By Michael B. Garrett, MS, CCM, CVE, CPCHE I have been involved with professional case management practice for more than 40 years. My experience has included workers’ compensation, long-term...
The Surprising Connection Between Letterboxing and Case Management
By Janet Coulter, MSN, MS, RN, CCM, FCM At first glance, letterboxing may seem far removed from healthcare. It is an outdoor treasure-hunting activity where participants follow clues to...
Returning People to Work Starts with Returning Them to Life – I learned that as a mother.
Mental Health Recovery, Medical Privacy, How to Secure Mental Health Records By Diann Cohen Mental health conversations are finally becoming more open in both our personal lives and the workplace....
Health and Wellness
The Healing Power of Humor: Why Sometimes the Best Medicine Isn’t in the Care Plan
By Heather Kelly, MSN, RN, BCPA, CPC Let’s start with an uncomfortable truth: chronic illness, fear of the unknown, and conversations about end-of-life care are not exactly punchline...
When You Don’t Want to Get Out of the Shower: Cues About Overload and Restoration
By Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM I was recently doing something I do often: stand in my shower with hot water cascading pouring...
Navigating Everyday Stress: Practical Strategies for Healthcare Case Managers
By Sharon Wagner Stress is not a stranger in healthcare settings. For case managers who juggle patient needs, care coordination, documentation, and system demands, the pressure can quickly become...
Case Management
What Case Managers Are Telling Us About Equity in Practice
By Colleen Morley DNP RN CCM CMAC CMGT-BC CMCN ACM-RN FCM FAACM There’s something both encouraging and eye-opening about what case managers across the country are sharing about equity in...
Just Because I Can, Should Not Mean I Have to: Lessons from the Hospitalization of a Family Member for Professional Case Managers
By Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM One of the biggest challenges for healthcare professionals is when our family and friends have a...
But Why Did Curiosity Kill the Cat?
Why the right questions lead to better care, stronger teams, and smarter systems By Dr. Raine Arndt-Couch, DSW, JD, LCSW, CCM, FCM The Warning We All Grew Up With “Curiosity killed the...
Clinical Care
Beyond the Diagnosis: Supporting a Rural Navy Veteran/ RN / First Responder at the World Trade Center Through Complex Pulmonary Care
By Anna Zimmerly, BSN, RN Case management is never one-size-fits-all. Each member brings a unique story, shaped by their health history, environment, and lived experience. As a Case Manager with the...
How Are You Listening To Your Patients?
By Heidi Steinhebel RN, BSN, CCM I began my case management journey working with catastrophic patients who primarily had a cancer diagnosis. It required me to quickly become well-versed in various...
Case Management Can Play a Part to Address the Rising Cancer Numbers Among Young Women
By Tiffany Ferguson, LMSW, CMAC, ACM The increasing incidence of cancer among women under 50 has become a growing public health concern. Recent studies indicate that the cancer incidence rate for...
Advocacy and Policy
CMSA Advocate for Change: A Successful Virtual Hill Visit Experience
By Ron Ordona, DNP, FNP-BC, GS-C, WCC In the ever-evolving landscape of healthcare advocacy, CMSA and case managers have taken a proactive role in shaping policies that impact patient care, access...
Breaking the Chains: Understanding Sex Trafficking in America
By Lisa Lucchesi, MPH Sex trafficking is a pervasive human rights violation that affects people of all ages, genders, and backgrounds across the United States. It involves the exploitation of...
Gun Control: A Public Health Issue
By Laura Ostrowsky, RN, CCM, MUP, FCM In August 2024, there were three separate incidents of accidental shootings by children aged 3, 5, and 8; two were fatal. On the first day of school in...
The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.