CMSA Blog
Stay in the know on the most recent updates and best practices for case management. Gain insight from peers in the field as well as leading experts. From legislative initiatives to real-world applications for the latest practices, the CMSA Blog is the go-to resource for new and seasoned case managers. Find every perspective HERE!
The Latest in Case Management
The Surprising Connection Between Letterboxing and Case Management
By Janet Coulter, MSN, MS, RN, CCM, FCM At first glance, letterboxing may seem far removed from healthcare. It is an outdoor treasure-hunting activity where participants follow clues to...
Returning People to Work Starts with Returning Them to Life – I learned that as a mother.
Mental Health Recovery, Medical Privacy, How to Secure Mental Health Records By Diann Cohen Mental health conversations are finally becoming more open in both our personal lives and the workplace....
10 Reasons You Should Attend the CMSA Annual Conference in Las Vegas!
By Janet Coulter, MSN, MS, RN, CCM, FCM For professional case managers in all healthcare settings, staying current is essential. Best practices, emerging trends, and regulatory changes continue to...
Career Advancement & Advice
Managing Resources When There Appears to Be None
By Cynthia Hopkins, RN, MBA/HCM, ACM, CCM In the complex realm of healthcare, the challenge often lies in managing patient resources when conventional avenues seem scarce. Drawing on my experiences...
Empowering Social Workers
By Alan Boardman LMSW; ACM-SW “The focus for practice in a helping profession is faith in the possibilities within people, if given the right conditions for growth.” -Bertha Capen Reynolds,...
Case Managers Benefit from Strategic Alliances
By Catherine M. Mullahy, RN, BS, CRRN, CMM, FCM Case managers, whose role involves interacting with other members of their patients’ treatment teams, have yet to prioritize forming strategic...
Professional Development
The Role of Mentorship in Leadership Development: From Novice to Intermediate Levels in Case Management
By Samantha Walker, RN, DNP, CCM, FCM Embarking on a leadership journey within case management is both thrilling and challenging. Navigating the intricate healthcare landscape requires a blend of...
Do You Want to Be a Case Manager When You Grow Up?
By Vivian Greenway, PhD, MSA, BSN, RN, PAHM, CCM When did you last tell a young person (under 13) what you do as a case manager? This is a critical time to begin the conversation, as we know that...
An Extraordinary Journey
By Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM As my two-year term as the President of the Case Management Society of America (CMSA) comes to a close, I'm filled with a profound...
Perspectives
The Case for Simplicity: How Letting Go Can Lighten Your Load (and Your Mind)
By Janet Coulter, MSN, MS, RN, CCM, FCM Professional case managers know a thing or two about juggling responsibilities. Our day usually includes trying to balance documentation, patient...
The Fear of Touch
By Takara Just, BSN, RN I was a nurse who lost the importance of touch. You see, as a nurse, as a case manager, you touch the lives of so many around you, for good or for ill, in so...
Understanding the Spoon Theory: A Window into Chronic Illness
By Janet Coulter MSN, MS, RN, CCM, FCM Have you heard of the “Spoon Theory? I was recently at a family gathering and the discussion revolved around “spoon theory.” I must admit I knew nothing about...
Health and Wellness
What is Your Self-Care Plan?
By Gary Wolfe, RN, CCM, FCM, Editor-in-Chief, CareManagement Do you have a self-care plan? We are used to making case management plants for our patients but what about ourselves? Case...
Just Stop and Take a Breath: Do You Have a Self-Care Plan?
By Cha-Loe Davis, LCSW, CCM In November, I met with my manager for my annual review. We began to discuss all my accomplishments over the past year. It was the first time I stopped and reflected on...
Are You Pouring From An Empty Cup?
By Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC The bustle of the holidays is over, and many may now have an empty cup. What is meant by an empty cup? It means you have given so much of...
Case Management
Don’t Skate Out of Your Pants!
By Elaine Bruner, MSN, RN, CMGT-BC, FCM Did you catch “Olympic Fever” in February? Every four years, Americans learn the rules of curling and biathlon, and are...
The Strategic Value of Hospital-Based Social Workers: Strengthening Outcomes and the Bottom Line
By Paul Borja, RN, PHN, DBA, DHA, DNP, EdD, PhD, CCM, ACM-RN, CMAC, CMGT-BC, CNML, CMCN, CDONA, FSIEN, FADLN, FACDONA, FAACM In today’s healthcare environment—where hospitals are evaluated on...
Reinvigorated by Innovation: What New CMMI Projects Mean for Case Management
By Colleen Morley DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Last month at the RISE Population Health Conference, I had the opportunity to sit among leaders, thinkers, and innovators...
Clinical Care
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Advocacy and Policy
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The views and opinions expressed are those of the authors and do not necessarily reflect those of CMSA.


















