Registration & Information Here Where Perspectives Meet: Case Managers and Aging Life  Care Managers Across the Care Continuum Description: Case managers and aging life care managers work across diverse settings, disciplines, and levels of experience, yet share responsibility for supporting safe, coordinated, and person-centered care. This panel discussion brings together professionals from varied backgrounds to explore where case manager and care manager perspectives align, where they differ, and how collaboration across roles can strengthen transitions of care and patient outcomes. Panelists will share real-world insights on reducing readmissions, improving care coordination, and addressing social determinants of health that affect recovery—particularly for older adults and individuals with complex medical and psychosocial needs. Through facilitated discussion and practice-based examples, participants will gain practical perspectives on common transition-of-care challenges and interdisciplinary strategies that support continuity, safety, and effective communication across the care continuum. Objectives: Describe the distinct and complementary roles of case managers and care managers across settings, and how their perspectives align and differ in care coordination. Recognize common transition-of-care challenges that contribute to gaps in safety, continuity, and increased readmission risk. Identify interdisciplinary communication and collaboration strategies that support effective, person-centered transitions of care across the continuum. Apply strategies to address social determinants of health […]

The CMSA Military/VA/DoD/DHA Special Interest Group (MVD SIG) provides a dedicated platform for case managers within the military, VA, Department of Defense and Defense Health Agency sectors, facilitating collaboration and knowledge-sharing on critical topics relevant to this specialized area of case management. Join Us Thursday, March 19, 4 p.m. Eastern MVD Case Managers, register here. Must be an active CMSA Member to attend.  March is TBI Awareness Month—join fellow Military, VA, DoD, and DHA case managers on March 19 for a focused SIG networking session exploring Traumatic Brain Injury and Polytrauma Services across military and VA settings. Share insights, strengthen collaboration, and walk away with practical strategies to better support service members and Veterans.

Registration & Information here! Improving Hypertension Control in the Black and African American Population Hypertension remains a leading risk factor for cardiovascular and renal disease, with well-documented disparities in both prevalence and control across racial groups. Our Population Health team conducted an in-depth analysis of hypertension control outcomes, stratified by race, to better understand inequities within our patient population. This analysis revealed that Black and African American patients were 7% less likely to have controlled hypertension compared to other racial groups. This finding is particularly concerning given that Black and African American individuals are approximately 30% more likely to develop hypertension, underscoring a critical and persistent health inequity. Uncontrolled hypertension significantly increases the risk of adverse health outcomes, including myocardial infarction, stroke, heart failure, dementia, and chronic kidney disease—conditions that substantially diminish quality of life and contribute to increased healthcare utilization and costs. Recognizing the disproportionate burden borne by Black and African American patients, our team prioritized targeted interventions aimed at improving hypertension control within this population. Grounded in evidence demonstrating that effective blood pressure management can prevent or delay the onset of chronic disease, we implemented focused outreach and care strategies to support improved clinical outcomes. By addressing both short-term blood pressure […]

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, March 25th, 2026 | 1 - 2 p.m. ET Fee: $0

REGISTER HERE! Back to Basics: Negative Pressure Wound Therapy (NPWT) for Case Managers Across the Continuum of Care (No CEs) Back to the Basics of NPWT following a patient through the post-acute setting, assessment and decision making. Free to Members & Non-Members Presenter: Catherine T. Milne, APRN, MSN, ANP/ACNS-BC, CWOCN-AP | Connecticut Clinical Nursing Associates

Registration & information HERE. Title: Spring Soirée Networking Event Event Address: Slater's 50/50 Restaurant - 467 E. Silverado Ranch Blvd, #100 | Las Vegas, NV 89183 Details: Thursday, March 26 from 5:30-7:30pm Did you know that becoming a member of our CMALV chapter provides ongoing informative CEU education classes, community resources, networking events and more? Please click on the link to learn more and become a member today.Case Management Society of America Membership 

Register Here! Evolving from a Good to Great (G2G) Case Manager  1 hr RN, CCM, SW  Members:  $0 Non-Members: $40  ABSTRACT:   What does it mean to be great and good? And why do case managers need to consider being great? Doesn’t a performance review with a superior score mean greatness? Please don’t misunderstand; being a good case manager is not negative. Becoming a great case manager means reaching your full potential and engaging in continuous improvement.  A G2G journey needs attention, support, and constant evaluation. Somewhat like a garden. Start small like a seedling. As you sprout, with leaves, buds and stems reaching for the sun while receiving the right amount of water and nutrients. Doing what you do best produces valuable, sustainable results equal to colorful flowers in my garden metaphor. Yes, becoming great and good is challenging but necessary. Our patients/clients, families and communities need more than good from us. American healthcare is fractured and complicated; medical language is confusing and our reimbursement methods are a mystery. We have to be good and great case managers!  This interactive session explores how case managers can evolve from good to great. Practical tips and strategies will be reviewed and applied for your G2G journey.  OBJECTIVES:  Define a good and great case manager.  Identify internal and external […]

Registration information HERE AI in Healthcare: What Case Managers Should Know This session provides a practical introduction to artificial intelligence in healthcare, with a focus on what case managers need to understand today. The first half reviews key AI concepts, including the evolution of AI, how generative AI and large language models work, and important risks and limitations. The second half explores real-world applications relevant to case management, such as chart summarization, risk prediction, and workflow support. Participants will gain a clear, balanced understanding of how AI can augment care coordination while maintaining clinical judgement and human oversight. Presenter: Allen Chang, MD | Associate Chief Clinical Informatics Officer for Artificial Intelligence at UMass Memorial Health Schedule (All times in Eastern Time) 5:30 PM - Virtual Networking | 6:00 PM - Opening Remarks | 6:10 - 7:10 Educational Offering Cost: CMSNE Members $10 | CMSA Members $15 | Non-Members $20 CE Information: 1 RN, CCM AND SW

CMSA MEMBERS: Register Here! NON-MEMBERS: Register Here! Parkinsonism vs. Parkinson’s Disease: How to See the Forest for the Trees Click here for more details 2 hour CCM & SW Join Us for our upcoming Chapter Meeting Raffle | Dinner | Networking | Educational Program FEE: CMSA Members are free BUT need to show of active membership Non-members: $20 via PayPal online | WALK INS: $30 ABSTRACT: All Parkinson’s Disease patients have Parkinsonism, but not all patients with Parkinsonism have Parkinson’s Disease. In the clinical setting, it’s easy to get lost in the "trees"—the tremors, the slow gait, and the stiff limbs. This talk provides the "aerial view" needed to distinguish the broad clinical syndrome of Parkinsonism from the specific neurodegenerative pathologies hiding within it. By learning to see the forest for the trees, clinicians and caregivers can better predict specific disease trajectories and craft the most appropriate roadmaps for care. SPEAKER: Victoria Schuppe, PT, DPT, OCS, CHT, LSVT Clinical Programs and Rehabilitation Liaison; Paragon Management SNF, LLC SPEACIAL GUEST SPEAKER: Ann Warren - Development Manager, New York Chapter; Parkinson’s Foundation RSVP: APRIL 8, 2026 (This program has been submitted for 2.0 CEU’s to the Commission for Case Manager Certification for […]

Register Here! Improving Substance Use Disorder Outcomes Through a Scalable Health Plan–Provider Collaboration   1 hour RN, SW, and CCM  FEE:  Members / Non-Members:  $20 Tax deductible donation.   ABSTRACT:  This panel discussion explores a scalable, collaborative model between a health plan and provider organizations designed to improve outcomes for individuals living with chronic substance use disorder (SUD). Panelists will share real-world insights into the day-to-day operations of the program, highlighting how interdisciplinary roles work together to support engagement, continuity of care, and person-centered treatment planning. Moderated by the Vice President of Behavioral Health, the session features perspectives from a peer support specialist, a behavioral health field care manager, a program manager, and the program director. Attendees will gain practical strategies for integrating case management, motivational interviewing, and provider partnerships to enhance treatment engagement and program sustainability across care settings.    OBJECTIVES:  At the conclusion of this session, participants will be able to:  Describe how a strong treatment alliance supports engagement and retention for individuals living with chronic substance use disorder.  Apply integrated case management and motivational interviewing techniques to develop person-centered care plans for individuals with SUD.  Identify strategies for building collaborative relationships with facility leadership to implement and sustain onsite case management programs.   

REGISTER HERE! Join us for the April 22nd CMSA Board of Directors General Session Meeting! CMSA's Board of Directors will lead the meeting. Active CMSA members are able to attend and observe. Wednesday, April 22, 2026 3 p.m. Pacific | 4 p.m. Mountain | 5 p.m. Central | 6 p.m. Eastern This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register Here! It’s All About the Big Mac: A Lesson in Food Allergies and Food Insecurity 1 hour CCM CMSA Members: $0 Non-Members: $10 Food allergies are a serious and potentially life-threatening condition affecting more than 33 million Americans, including 1 in 13 children.  For many individuals and families, managing food allergies goes beyond avoiding certain foods—it also intersects with issues such as food insecurity, social isolation, anxiety, and access to safe nutrition. Join the Southern Ohio Valley Chapter of CMSA for an informative one-hour webinar that explores the realities faced by individuals living with food allergies. This presentation combines evidence-based information, real-life perspective from a food allergy parent, and practical insights to help case managers better understand how food allergies and food insecurity affect everyday life. Participants will gain an overview of the major food allergens, learn about the growing prevalence of food allergies, and explore how the concept of food as medicine can support individuals who must navigate dietary restrictions while managing limited access to safe foods. This program is designed for professionals who work with children or adults living with food allergies, including case managers and other healthcare professionals involved in assessment, care coordination, and resource planning. Presented by Michelle Brusio, MSN, RN, CCM Clinical Manager, Population Health University of […]

Registration & Information HERE Balancing Act: Juggling the Current Healthcare Landscape   Sponsored by: Bayada Balancing the Healthcare Changes in a Continuously Evolving Landscape will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will focus on the evolving role of case managers. It will explore the current challenges with reimbursement for GLP-1 treatment. It will also examine the impact of VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) on healthcare delivery and discuss Veterans in the community, the VA healthcare system, and access to available VA services. In addition, the program will discuss the national movement toward “Making America Healthy Again,” including the potential impact, opportunities, and risks this focus may pose for healthcare and support service systems. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. REGISTER EARLY AND SAVE $10 IN-PERSON EARLY BIRD REGISTRATION Until 4/1/26 Member $125, Non-member $170 After 4/1/26 Member $135, Non-member $180 VIRTUAL REGISTRATION Member $90, Non-member $135 CE: 5 RN, CCM & SW CEU’s

Register Here Attend the CMSA Spring 2026 Integrated Case Management Training Join us for a transformative learning experience with CMSA’s renowned Integrated Case Management (ICM) Training, based on the newly released Integrated Case Management manual (2nd Edition) and designed to equip you with advanced case management strategies to engage clients, stratify risk, and develop comprehensive care plans to achieve improved health and well-being. WHEN: April 27-29 (tentative), from 1:00 PM to 5:15 PM Eastern each day WHERE: Face-to-face via Zoom WHO: Case Managers at all levels of experience Why Attend? CMSA's ICM Training offers an unparalleled opportunity to enhance your case management skills through a blend of engaged learning, self-study, and interactive virtual sessions with peers. The program elements and training activities have been meticulously updated to reflect the new ICM manual, ensuring you receive the most current and effective practices. Training Highlights: Through this course, you'll delve into multiple strategies that will empower you to: Engage clients effectively Stratify risk comprehensively Develop and implement robust care plans Achieve significant improvements in health outcomes for your clients This comprehensive program includes self-study activities, such as completing five online training sessions, quizzes, an Emotional Intelligence Survey, and two case studies, all designed to prepare you for […]

Registration & Information Here Join us for the April 2026 Rural Special Interest Group networking session! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Monday, April 27th, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET This is a free CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Registration and More Details Here! CMSA Greater Grand Rapids/Kalamazoo Chapter of CMSA 2026 Spring Symposium Join colleagues for an educational event with networking & resources. Lunch & Refreshments provided as well as access to the Butterfly Exhibit & Gardens following the event! Continuing Education Application in process for 3 hours / units of Continuing Education for the Spring Symposium (Nursing, CCM)

Register Here! SE Coalition Webinar - Mental Health; Suicide Risks - What You Can Do To Help Members: $0 Non-Members: $25 ABSTRACT: Mental health challenges and suicide risk are increasingly affecting workplaces and communities, yet many people feel unprepared to respond when someone is struggling. This webinar provides practical guidance on how to recognize warning signs, have supportive conversations, and respond appropriately when someone may be experiencing suicidal thoughts. Participants will learn how to approach difficult conversations with empathy, assess urgency, and connect individuals with appropriate resources while maintaining their own safety and boundaries. SPEAKER BIO: Sandy Avina is the Claims Services Manager for California Schools Risk Management (CSRM) and a certified Mental Health First Aid Instructor. Through her work, she has seen firsthand how stress, trauma, and life challenges can impact individuals and their ability to recover from an injury. Sandy is passionate about helping people feel more confident, recognizing when someone may be struggling and knowing how to respond with empathy and support. As a Mental Health First Aid trainer, she teaches practical skills for identifying warning signs of mental health challenges, responding to individuals in distress, and connecting them with appropriate resources. Her training focuses on building awareness, […]

Register Here! CMSA Northeaster Regional Coalition: Federal & State Policies Impacting Care Coordination Co-hosted by the Mid-Atlantic and Hudson Valley Chapters of CMSA Members: $0 Non-Members: 20 OBJECTIVES: Describe current federal and state policy trends that influence care coordination and transitions of care across clinical settings. Explain reimbursement and regulatory mechanisms that support effective care transitions, including commonly used CPT codes and emerging value-based care models. Discuss evolving innovations- such as artificial intelligence and new federal care coordination initiatives-and their potential impact on clinical practice and patient outcomes. SPEAKER: Alex Bardakh, MPP, CAE, PLC. Senior Director of Advocacy & Strategic Partnerships for Post-Acute and Long-Term Care Medical Association (PALTmed) Sorry, there are no refunds or credits for future meetings given in the event that a person is unable to attend. IMPORTANT INFORMATION: We recommend logging into the webinar 10 to 15 minutes prior to the start of the event.  This way we can help should any technical issues arise. To obtain your CEU Certificate you must attend the entire program.  Instructions and survey access code will be provided at the end of the presentation. You must complete the survey in order to receive your CEU certificate. Be aware once the […]

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, April 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration & information HERE CMSNE Pediatric Roundtable: A Meet & Greet Connecting Pediatric Case Managers Pediatric CMs practice across hospitals, outpatient clinics, community-based programs, home based services, and schools to meet the needs for complex children, without a consistent forum for connection and collaboration. This facilitated conversation brings together pediatric CM professionals to build professional connections, share experiences, and discuss common challenges and gaps across care settings. Together, participants will explore solutions to improve care coordination for children and families while supporting the continued growth of the CMSNE Pediatric SIG. Cost: CMSNE/CMSA Member - FREE | Non-Member - $10 CE: 1 RN, SW & CCM credit anticipated

Register Here! Join NAIPC NYC and CMSA NYC for an educational offering - PHS Community Health and Nutrition Access. 1 hr CCM & SW Join NAIPC and CMSA NYC for a chapter breakfast and educational offering on Tuesday, May 5th from 9:30-11:30 AM at 305 West End Assisted Living. Please RSVP with the registration button above. All members & prospective members who have attended no more than one meeting are invited. FEATURED SPEAKER: Ronaldo Duque | Community Health & Nutrition Access Coordinator: Public Health Solutions Upon completion of the presentation, attendees can: Explain the role of the Community Health & Nutrition Access (CHANA) program Identify eligibility criteria and enrollment pathways Discuss how and where to access services

This is a HYBRID Event. Offering both In-Person and Online TIME: 5 p.m. (in-person registration) 5:30 -7:30 p.m. ET (presentation) LOCATION: Albany Guardian Society, 12 Corporate Woods Blvd. 1st Floor, Albany NY 12211 In Person Registration Here! Online Registration Here! Cost: FREE A New Right for Terminally Ill New Yorkers: Understanding Medical Aid in Dying (MAiD) & What Health Care Professionals Should Know DESCRIPTION: New York’s Medical Aid in Dying Act was signed into law on February 6, 2026, and will take effect on August 5, 2026. This webinar will provide participants a detailed overview of the statute, including eligibility criteria, the request process, documentation requirements, mental health evaluation requirements, and provider participation provisions. And will review how medical aid in dying fits within the broader landscape of end-of-life care in New York, including hospice and palliative care services. LEARNING OBJECTIVES: At the end of the presentation, the participant should be able to: Statutory eligibility requirements: Review the core eligibility criteria outlined in the statute and help participants understand who may qualify under the law. The oral and written request process: Describe the statute’s framework for oral and written requests so participants understand the overall process. The session will focus […]

Register Here! A Deep Dive into an External Workers' Compensation Case Management Program 1 hr RN, SW, CCM Members: $0 Non-Members: $40 ABSTRACT:   There is a need to deliver cost effective care in the competitive health care market while bringing in a sustainable revenue. The health care market is tight, and many health care organizations are merging to extend care options while maintaining budgets. This presentation will take a deep dive into one health organization’s workers compensation care delivery model that was initiated to improve return to work rates and customer satisfaction which ultimately led to increased revenue. Using statistics to drive value-based care and process improvement, this program has forged a partnership with community businesses and workers compensation carriers to become a leading example of patient-centered care within the community. The external workers compensation case management program brings in business while driving workplace metrics within the community. Acting as a community leader, this program has evolved into a full-blown case management practice. This presentation will review the history of the present practice and future aspirations of the external workers compensation case management program developed to increase customer satisfaction and address loss of revenue. This will include addressing return to […]

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. May's Town Hall will welcome new members who joined before May 13th, 2026! When: Wednesday, May 13, 2026  Time: 6 - 7 p.m. ET Cost: Free to Members