This is a HYBRID Event. Offering both In-Person and Online TIME: 5 p.m. (in-person registration) 5:30 -7:30 p.m. ET (presentation) LOCATION: Albany Guardian Society, 12 Corporate Woods Blvd. 1st Floor, Albany NY 12211 In Person Registration Here! Online Registration Here! Cost: FREE A New Right for Terminally Ill New Yorkers: Understanding Medical Aid in Dying (MAiD) & What Health Care Professionals Should Know DESCRIPTION: New York’s Medical Aid in Dying Act was signed into law on February 6, 2026, and will take effect on August 5, 2026. This webinar will provide participants a detailed overview of the statute, including eligibility criteria, the request process, documentation requirements, mental health evaluation requirements, and provider participation provisions. And will review how medical aid in dying fits within the broader landscape of end-of-life care in New York, including hospice and palliative care services. LEARNING OBJECTIVES: At the end of the presentation, the participant should be able to: Statutory eligibility requirements: Review the core eligibility criteria outlined in the statute and help participants understand who may qualify under the law. The oral and written request process: Describe the statute’s framework for oral and written requests so participants understand the overall process. The session will focus […]

Register Here! A Deep Dive into an External Workers' Compensation Case Management Program 1 hr RN, SW, CCM Members: $0 Non-Members: $40 ABSTRACT:   There is a need to deliver cost effective care in the competitive health care market while bringing in a sustainable revenue. The health care market is tight, and many health care organizations are merging to extend care options while maintaining budgets. This presentation will take a deep dive into one health organization’s workers compensation care delivery model that was initiated to improve return to work rates and customer satisfaction which ultimately led to increased revenue. Using statistics to drive value-based care and process improvement, this program has forged a partnership with community businesses and workers compensation carriers to become a leading example of patient-centered care within the community. The external workers compensation case management program brings in business while driving workplace metrics within the community. Acting as a community leader, this program has evolved into a full-blown case management practice. This presentation will review the history of the present practice and future aspirations of the external workers compensation case management program developed to increase customer satisfaction and address loss of revenue. This will include addressing return to […]

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. May's Town Hall will welcome new members who joined before May 13th, 2026! When: Wednesday, May 13, 2026  Time: 6 - 7 p.m. ET Cost: Free to Members

REGISTER HERE! Behavioral Health Special Interest Group Networking Session The Behavioral Health Special Interest Group is a collaborative community within CMSA dedicated to advancing knowledge and practice in mental health and substance use case management. Case managers working in behavioral health often navigate complex systems of care, coordinate across multiple providers, and support individuals and families facing unique challenges. This SIG provides a space to exchange expertise, explore evidence-based approaches, and share real-world solutions for integrating behavioral health into whole-person care. Tuesday, May 19th, 2026 | 2 p.m. ET

Registration & Information Here Join the Public Policy Special Interest Group networking session! CMSA's Public Policy Committee will lead an interactive discussion. Wednesday, May 20, 2026 3 p.m. PT | 4 p.m. MT | 5 p.m. CT | 6 p.m. ET This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

More Details and Speaker Information Here! Register Here! CMSA-SCC Quarterly Meeting FEE:  $50.00 Member Registration $40.00 Earlybird rate before April 24 $60.00 Non-Member Registration $50.00 Earlybird rate before April 24 $175.00 CMSA-SCC Vendor Booth (please register as 'guest') NO REFUNDS FOR THIS EVENT (Walk-ins: Please bring a check or cash; we do not have credit card functionality at the meeting.) PRE-REGISTRATION AND ONLINE PAYMENT IS RECOMMENDED. Location: Institutes of Health 1900 S. College Blvd, Ste 100 Anaheim, CA 92806 (next to Angel Stadium (FREE parking) Breakfast and 3 Contact Hours for Nurses and CCM Meeting Time: 7:30 a.m. to 11:30 a.m. SPRING INTO ACTION: A SEASON OF GROWTH May is Mental Health Awareness Month, and we are celebrating YOU! Join us for this garden-inspired educational event. Come dressed in your favorite flowery Spring outfit or bring a flower to add to our bouquet. Let’s bloom together!

Information on the CMSA International Special Interest Group can be found HERE! Registration information: May 2026 ISIG Registration International Special Interest Group Networking Session Thursday, May 21, 2026 | 12 p.m. ET The CMSA International Special Interest Group (ISIG) offers a valuable platform for case managers worldwide, fostering collaboration and knowledge-sharing on diverse topics relevant to international case management. Through quarterly networking sessions, participants engage in discussions about country-specific processes, standards, training methodologies, and practical tips garnered from case managers globally. This inclusive forum welcomes all case managers, regardless of CMSA membership status, serving as a helpful resource for troubleshooting challenges, building community connections, and staying updated on industry trends. Whether navigating differences in healthcare systems or seeking insights into best practices, this SIG provides a supportive environment for professional growth and exchange of ideas in the global case management landscape.

Register Here! CMSA NERC Webinar – Endoscopic Spine Surgery: Minimal down time, Maximum upside 1.25 hour CCM & NYSED SW CMSA/CMSNE Members: $0 Non-Members: $20 Endoscopic Spine Surgery: Minimal down time, Maximum upside Upon completion of this presentation participants will be able to: Describe the indications and common spinal procedures performed using endoscopic spine surgery techniques across the cervical, thoracic, and lumbar regions. Explain the clinical benefits of endoscopic spine surgery, including reduced surgical site infections, decreased morbidity, and preservation of posterior spinal structures. Identify potential complications associated with endoscopic spine surgery and discuss strategies to minimize risk, including considerations related to the learning curve. Compare endoscopic spine surgery with traditional open and minimally invasive techniques in terms of patient outcomes, recovery time, and resource utilization. Evaluate the operational and financial considerations of implementing an endoscopic spine surgery program, including capital investment, efficiency, and overall value to patients and healthcare systems.   SPEAKER BIO: Dr. Matthew Wilkening is an adult and pediatric orthopedic spine specialist who performs cervical, lumbar & thoracic spine surgery. He is interested in helping patients to find both surgical and nonsurgical solutions for all conditions affecting the neck and back.  He graduated from the US Naval […]

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, May 27th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration and Information Here! Case Management Society New England's Pediatric Special Interest Group Invites you to a Virtual Lunch and Learn Educational Session RESPONDING TO THE UNARTICULATED NEEDS OF CAREGIVERS OF CHILDREN WITH SERIOUS HEALTH CONDITIONS Cost: $10 for CMSNE Members | $15 CMSA Members | $25 Non-Members 1 RN, SW, CCM Credit Pending This session will be presented by a parent and clinician from the Courageous Parents Network (CPN), this session explores the often-unspoken needs of caregivers of children with serious health conditions and how these needs shape the care experience. Participants will gain insight into practical strategies that reinforce “good parent” beliefs and strengthen parent-clinician partnerships. The session will also highlight accessible CPN resources designed to support professionals in better serving families. Featured Speakers from the Courageous Parents Network: Chrissy Sally, Ph.D., Courageous Parents Network, Director of Clinician Education and Engagement Laura Will, RN, MSN, Courageous Parents Network, Associate Story Curator Download Flyer Here

Register Here! The Military / VA / DoD / DHA (MVD) Special Interest Group is a dedicated space for case managers serving Veterans, service members, and their families to connect, collaborate, and grow. Hosted quarterly by the MVD Planning Committee, this forum brings together professionals across the VA, military facilities, Department of Defense, and Defense Health Agency to exchange insights, share resources, and strengthen practices that drive better patient outcomes. This is a CMSA Member benefit for our case managers who are serving active service members, Veterans, and their families within the military services, DoD/DHA and Veterans Affairs.    Designed specifically for case managers working in these settings, this is more than a networking opportunity—it’s a meaningful member benefit that supports your professional development while connecting you with peers who understand the unique challenges and impact of your work. Whether navigating complex systems or seeking insights into best practices, the MVD SIG offers a supportive environment for professional growth and the exchange of ideas within the military, VA, and DoD case management landscape. Join the conversation, expand your network, and be part of advancing care for those who serve. June is National PTSD Awareness Month.  The June SIG topic will be PTSD with focus on family […]

Register Here! Join Us in Celebrating the Release of CMSA's V2 Blog Book Please join CMSA President Janet Coulter and CMSA Today Editorial Board Chair Dr. Colleen Morley for a special virtual launch party honoring the release of the book. During this special evening, we will: Celebrate the release of volume 2 Recognize the many contributions who shared their stories and perspectives Hear reflections from featured authors (possibly you?) Discuss the power of storytelling in advancing the case management profession Connect with colleagues and fellow contributors from across the country The Many Faces of Case Management: Volume 2 reflects the heart, diversity, and impact of our profession, and we are grateful for your contribution to this meaningful project. The book is available for purchase on Amazon and will be available on-site at the upcoming 2026 CMSA Annual Conference & Expo. We hope you will join us for this exciting celebration!

Register Here! Optimizing Workers’ Comp Recovery with Chiropractic Care 1.5 RN, CCM & NH Adjusters Credits pending Join CMSNE and Teal Comp for an evening of networking and education. This presentation will define the role of chiropractors in the evaluation and treatment of work-related musculoskeletal injuries, clarify their scope of practice within occupational health, and examine their clinical and economic impact on patience outcomes, return-to-work timelines, and overall cost of care. Speaker: Dr. Keith Zimmerman, DC Zimmerman Chiropractic Wellness | Manchester, NH Join us for an evening of networking and education. Cocktails and appetizers will be served. FEE: CMSNE Members: $10 Non-Members/NH Adjusters: $15

CMSA National offices will be closed Friday, July 3rd, in observance of the holiday. Our offices will reopen Monday, July 6th at 9 a.m. Eastern / 8 a.m. Central Wishing everyone a safe, happy, and relaxing Fourth of July! Thank you to the case managers and healthcare professionals who are caring for others throughout the holiday weekend. We hope you have time to celebrate, recharge, and enjoy the day.

Registration and Information Here! Aligning Behavioral Health Quality Measures with Real-World Care FREE WEBINAR CMSA, in partnership with TPN.health, brings you a timely and practice-focused webinar designed to support case managers and allied professionals working across the care continuum. TPN.health is a leading platform for accredited continuing education, offering live and on-demand learning experiences tailored to behavioral health and care management. This session explores the ongoing disconnect between behavioral health quality measures and the realities of day-to-day patient care. Through a real-world lens, participants will gain insight into common challenges and walk away with practical, actionable strategies to better align quality expectations with clinical practice. Attendees will learn how to improve care transitions, strengthen interdisciplinary collaboration, and apply real-world approaches to enhance behavioral health outcomes across settings. Continuing Education: Earn 1.0 CE credit while building practical skills for today's healthcare case manager. This activity supports interdisciplinary practice and may count toward select certificates. It is pre-approved for: Addiction Professional (NAADAC) Counselor (NBCC) LPCC (Licensed Professional Clinical Counselor) Licensed Mental Health Counselor (NY State) Marriage & Family Therapist (MFT) Psychologist LEP (Licensed Educational Psychologist) Social Worker This webinar aligns with CCM® continuing education focus areas—including Care Management, Psychosocial Support, and Quality […]

Register Here! From Surgery to Home: Care Coordination Strategies Under CMS TEAM This is an informational webinar. No CEs available. FREE WEBINAR Objectives  Learn how the CMS TEAM model works and what changes to expect as reimbursement shifts to episode-based care Understand the full patient journey under TEAM, from surgery through the 30-day recovery period across care setting Learn how cost and quality are measured, and what drives financial performance in bundled payment models Identify practical strategies to improve care coordination and transitions, helping reduce complications and support better patient outcomes CMS TEAM Model What is TEAM? The Transforming Episode Accountability Model (TEAM) is a mandatory, episode-based alternative payment model (APM) from CMS that shifts reimbursement from fee-for-service to value-based bundled payments for selected surgical procedures. Start date: January 1, 2026 End date: December 31, 2030 (5-year model) Participants: Selected acute care hospitals in designated geographic areas (CBSAs), with mandatory participation for included hospitals Core Concept TEAM holds hospitals financially accountable for the total cost and quality of care across a defined surgical episode, rather than paying separately for each service.  Episode begins: Hospital admission or outpatient procedure Episode ends: 30 days post-discharge Includes: All Medicare Part A and B services related to the episode (inpatient, outpatient, physician, post-acute, etc.)

Register Here! Catastrophic Care Coordination: Managing Traumatic Brain and Spinal Cord Injuries across Workers' Compensation and Private Concierge Settings 1 hr RN and CCM FEE: Members: $0 Non-Members: $40 Abstract: Traumatic brain injuries (TBI) and spinal cord injuries (SCI) are among the most complex and resource-intensive conditions case managers encounter, often requiring lifelong coordination across multiple care settings and disciplines. This session will examine best practices for managing catastrophic injury cases within both Workers’ Compensation and Private Concierge care models, highlighting the distinct goals, challenges, and opportunities of each approach. Drawing on clinical neuroscience and case management expertise, presenters will discuss strategies for acute stabilization, rehabilitation planning, durable medical equipment procurement, home modifications, cognitive and behavioral support, community reintegration, and long-term care planning. Participants will also explore the critical role of communication and collaboration between internal (hospital-based) and external (field) case managers, with a focus on effective transitions of care, information sharing, and overcoming common system barriers. Attendees will leave with practical tools and evidence-informed strategies to enhance care coordination, improve functional outcomes, reduce avoidable readmissions, and support individuals living with catastrophic injuries across diverse care environments. Learning Objectives: Differentiate the roles, goals, and care coordination priorities of case managers working […]

Registration & Information Here Join the Rural Special Interest Group (RSIG) networking sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, July 27, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET Past recorded events may be accessed below, as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, July 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. August's Town Hall will welcome new members who joined before August 12th, 2026! When: Wednesday, August 12, 2026  Time: 5 - 6 p.m. ET Cost: Free to Members

Register Here! CMSNE (1.25 CE) - Management of Workplace Bullying in Healthcare: Tactical and Ethical Guidance for Professional Case Management - Webinar 1.25 RN, SW, CCM ethics credits pending FEE: $15 CMSNE Member $20 CMSA Member $30 Non-Member Join CMSNE for an insightful presentation that explores the latest manifestations of bullying, and their impact on patients, plus the workforce. Strategies and resources to proactively address these situations will be presented, along with emerging legal and regulatory landscape. Engage in this powerful session to provide the professional workforce tactical and ethical guidance on how to master this industry disruptor. Behavioral learning objectives: 1. Define the recent incidence, scope, and organizational impact of bullying for the healthcare workplace 2. Identify ethical implications for interprofessional practice 3. Apply knowledge on quality monitoring systems to mitigate incivility in the health care workplace. 4. Identify relevant legislation, professional initiatives, and established standards of practice for case management. Speaker: Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  

Register Here! Compassionate Communication with Patients and Families in Crisis 1 hr RN, SW, and CCM FEE: Members: $0 Non-Members: $40 Abstract: Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways, including expressions of anger, refusal to participate in care, unrealistic expectations, repeated questioning, or resistance to discharge planning. For case managers and social workers, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. Empathy, active listening, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients, families, and the interdisciplinary care team to identify strengths, address barriers, and develop effective, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises, the impact of health-related social needs (HRSNs) on these situations, common behavioral responses seen in healthcare settings, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. Objectives: Describe why our patients and families are in […]

Register Here! CMSNE (1 CE) - Connecting the Dots: A True Collaboration in Pediatric Care Across Clinics and Communities Focused on the Value Community Health Workers Bring to Case Management - Webinar 1 RN, SW & CCM CREDITS PENDING FEE: $15 CMSNE Members $20 CMSA Members $30 Non-Members Join CMSNE for a lunch and learn webinar on Wednesday, September 16 at 12 p.m. ET for a collaborative presentation that will demonstrate how coordinated, cross-sector collaboration strengthens complex care management, improves health outcomes, and ensures that pediatric patients receive holistic, culturally responsive, and continuous support across healthcare settings and community environments. Through shared insights and real-world examples, it underscores the power of partnership in creating more connected, equitable systems of care. Speakers: Micayla Bickerton, RN Manager Care Management South Shore Health Melissa Crownover, LICSW Manager Pediatric Care Management. MGB For additional information, contact the CMSNE Chapter Office at https://www.cmsne.org/contact/ or email cmsne@comcast.net

CMSA Case Management Boot Camp Register Now Case Management is a growing health care profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often ‘learn on the job’ and are not exposed to knowledge and skills that advance the practice of case management. CMSA is filling this gap with an in-person CM Bootcamp offering for case managers looking to build their skills and experience. The term ‘boot camp’ originated from the military’s requirement for intensive, short-term training. CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through a three-part structure. If you have been a case manager for five years or less, are looking to change your area of practice, or advance your professional growth, this course is for you! Here’s a road map of the CMSA CM Boot Camp journey: Your Professional Footprint:  Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management defines the work. Deep dives into client/patient interactions, communication styles and motivational interviewing allow participants to practice using real-life situations […]

Register Here! Steering Your Case Management Practice Toward Success   6 CCM, RN & SW CEs anticipated CMSNE is hosting our annual Maine conference, Steering Your Case Management Practice Toward Success. This in person event will be held on Friday, September 25, 2026 in Portland, ME. Steering Your Case Management Practice Toward Success will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will support the evolving role of case managers with emerging content updates including Dementia care in the home, the current vaccine landscape, regulatory updates in Utilization Review, collaboration on innovation strategies supporting healthcare, and a critical closing session on Case Manager wellness. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. Overall Conference Objectives: Upon completion of this conference the attendees will be able to: Describe the benefits of the GUIDE model of managing dementia patients in the home. Discuss the national, local and ethical impact of changes to mandatory vaccine schedules through both patient and public health lenses. Summarize the impact of recent changes in Utilization Management. Examine the journey real-world innovators are navigating […]