Registration and Information Here! Case Management Society New England's Pediatric Special Interest Group Invites you to a Virtual Lunch and Learn Educational Session RESPONDING TO THE UNARTICULATED NEEDS OF CAREGIVERS OF CHILDREN WITH SERIOUS HEALTH CONDITIONS Cost: $10 for CMSNE Members | $15 CMSA Members | $25 Non-Members 1 RN, SW, CCM Credit Pending This session will be presented by a parent and clinician from the Courageous Parents Network (CPN), this session explores the often-unspoken needs of caregivers of children with serious health conditions and how these needs shape the care experience. Participants will gain insight into practical strategies that reinforce “good parent” beliefs and strengthen parent-clinician partnerships. The session will also highlight accessible CPN resources designed to support professionals in better serving families. Featured Speakers from the Courageous Parents Network: Chrissy Sally, Ph.D., Courageous Parents Network, Director of Clinician Education and Engagement Laura Will, RN, MSN, Courageous Parents Network, Associate Story Curator Download Flyer Here

Register Here! The Military / VA / DoD / DHA (MVD) Special Interest Group is a dedicated space for case managers serving Veterans, service members, and their families to connect, collaborate, and grow. Hosted quarterly by the MVD Planning Committee, this forum brings together professionals across the VA, military facilities, Department of Defense, and Defense Health Agency to exchange insights, share resources, and strengthen practices that drive better patient outcomes. This is a CMSA Member benefit for our case managers who are serving active service members, Veterans, and their families within the military services, DoD/DHA and Veterans Affairs.    Designed specifically for case managers working in these settings, this is more than a networking opportunity—it’s a meaningful member benefit that supports your professional development while connecting you with peers who understand the unique challenges and impact of your work. Whether navigating complex systems or seeking insights into best practices, the MVD SIG offers a supportive environment for professional growth and the exchange of ideas within the military, VA, and DoD case management landscape. Join the conversation, expand your network, and be part of advancing care for those who serve. June is National PTSD Awareness Month.  The June SIG topic will be PTSD with focus on family […]

Register Here! Join Us in Celebrating the Release of CMSA's V2 Blog Book Please join CMSA President Janet Coulter and CMSA Today Editorial Board Chair Dr. Colleen Morley for a special virtual launch party honoring the release of the book. During this special evening, we will: Celebrate the release of volume 2 Recognize the many contributions who shared their stories and perspectives Hear reflections from featured authors (possibly you?) Discuss the power of storytelling in advancing the case management profession Connect with colleagues and fellow contributors from across the country The Many Faces of Case Management: Volume 2 reflects the heart, diversity, and impact of our profession, and we are grateful for your contribution to this meaningful project. The book is available for purchase on Amazon and will be available on-site at the upcoming 2026 CMSA Annual Conference & Expo. We hope you will join us for this exciting celebration!

Register Here! Optimizing Workers’ Comp Recovery with Chiropractic Care 1.5 RN, CCM & NH Adjusters Credits pending Join CMSNE and Teal Comp for an evening of networking and education. This presentation will define the role of chiropractors in the evaluation and treatment of work-related musculoskeletal injuries, clarify their scope of practice within occupational health, and examine their clinical and economic impact on patience outcomes, return-to-work timelines, and overall cost of care. Speaker: Dr. Keith Zimmerman, DC Zimmerman Chiropractic Wellness | Manchester, NH Join us for an evening of networking and education. Cocktails and appetizers will be served. FEE: CMSNE Members: $10 Non-Members/NH Adjusters: $15

CMSA National offices will be closed Friday, July 3rd, in observance of the holiday. Our offices will reopen Monday, July 6th at 9 a.m. Eastern / 8 a.m. Central Wishing everyone a safe, happy, and relaxing Fourth of July! Thank you to the case managers and healthcare professionals who are caring for others throughout the holiday weekend. We hope you have time to celebrate, recharge, and enjoy the day.

Registration and Information Here! Aligning Behavioral Health Quality Measures with Real-World Care FREE WEBINAR CMSA, in partnership with TPN.health, brings you a timely and practice-focused webinar designed to support case managers and allied professionals working across the care continuum. TPN.health is a leading platform for accredited continuing education, offering live and on-demand learning experiences tailored to behavioral health and care management. This session explores the ongoing disconnect between behavioral health quality measures and the realities of day-to-day patient care. Through a real-world lens, participants will gain insight into common challenges and walk away with practical, actionable strategies to better align quality expectations with clinical practice. Attendees will learn how to improve care transitions, strengthen interdisciplinary collaboration, and apply real-world approaches to enhance behavioral health outcomes across settings. Continuing Education: Earn 1.0 CE credit while building practical skills for today's healthcare case manager. This activity supports interdisciplinary practice and may count toward select certificates. It is pre-approved for: Addiction Professional (NAADAC) Counselor (NBCC) LPCC (Licensed Professional Clinical Counselor) Licensed Mental Health Counselor (NY State) Marriage & Family Therapist (MFT) Psychologist LEP (Licensed Educational Psychologist) Social Worker This webinar aligns with CCM® continuing education focus areas—including Care Management, Psychosocial Support, and Quality […]

Register Here! From Surgery to Home: Care Coordination Strategies Under CMS TEAM This is an informational webinar. No CEs available. FREE WEBINAR Objectives  Learn how the CMS TEAM model works and what changes to expect as reimbursement shifts to episode-based care Understand the full patient journey under TEAM, from surgery through the 30-day recovery period across care setting Learn how cost and quality are measured, and what drives financial performance in bundled payment models Identify practical strategies to improve care coordination and transitions, helping reduce complications and support better patient outcomes CMS TEAM Model What is TEAM? The Transforming Episode Accountability Model (TEAM) is a mandatory, episode-based alternative payment model (APM) from CMS that shifts reimbursement from fee-for-service to value-based bundled payments for selected surgical procedures. Start date: January 1, 2026 End date: December 31, 2030 (5-year model) Participants: Selected acute care hospitals in designated geographic areas (CBSAs), with mandatory participation for included hospitals Core Concept TEAM holds hospitals financially accountable for the total cost and quality of care across a defined surgical episode, rather than paying separately for each service.  Episode begins: Hospital admission or outpatient procedure Episode ends: 30 days post-discharge Includes: All Medicare Part A and B services related to the episode (inpatient, outpatient, physician, post-acute, etc.)

Register Here! Catastrophic Care Coordination: Managing Traumatic Brain and Spinal Cord Injuries across Workers' Compensation and Private Concierge Settings 1 hr RN and CCM FEE: Members: $0 Non-Members: $40 Abstract: Traumatic brain injuries (TBI) and spinal cord injuries (SCI) are among the most complex and resource-intensive conditions case managers encounter, often requiring lifelong coordination across multiple care settings and disciplines. This session will examine best practices for managing catastrophic injury cases within both Workers’ Compensation and Private Concierge care models, highlighting the distinct goals, challenges, and opportunities of each approach. Drawing on clinical neuroscience and case management expertise, presenters will discuss strategies for acute stabilization, rehabilitation planning, durable medical equipment procurement, home modifications, cognitive and behavioral support, community reintegration, and long-term care planning. Participants will also explore the critical role of communication and collaboration between internal (hospital-based) and external (field) case managers, with a focus on effective transitions of care, information sharing, and overcoming common system barriers. Attendees will leave with practical tools and evidence-informed strategies to enhance care coordination, improve functional outcomes, reduce avoidable readmissions, and support individuals living with catastrophic injuries across diverse care environments. Learning Objectives: Differentiate the roles, goals, and care coordination priorities of case managers working […]

Registration & Information Here Join the Rural Special Interest Group (RSIG) networking sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, July 27, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET Past recorded events may be accessed below, as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, July 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. August's Town Hall will welcome new members who joined before August 12th, 2026! When: Wednesday, August 12, 2026  Time: 5 - 6 p.m. ET Cost: Free to Members

Register Here! CMSNE (1.25 CE) - Management of Workplace Bullying in Healthcare: Tactical and Ethical Guidance for Professional Case Management - Webinar 1.25 RN, SW, CCM ethics credits pending FEE: $15 CMSNE Member $20 CMSA Member $30 Non-Member Join CMSNE for an insightful presentation that explores the latest manifestations of bullying, and their impact on patients, plus the workforce. Strategies and resources to proactively address these situations will be presented, along with emerging legal and regulatory landscape. Engage in this powerful session to provide the professional workforce tactical and ethical guidance on how to master this industry disruptor. Behavioral learning objectives: 1. Define the recent incidence, scope, and organizational impact of bullying for the healthcare workplace 2. Identify ethical implications for interprofessional practice 3. Apply knowledge on quality monitoring systems to mitigate incivility in the health care workplace. 4. Identify relevant legislation, professional initiatives, and established standards of practice for case management. Speaker: Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  

Register Here! Compassionate Communication with Patients and Families in Crisis 1 hr RN, SW, and CCM FEE: Members: $0 Non-Members: $40 Abstract: Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways, including expressions of anger, refusal to participate in care, unrealistic expectations, repeated questioning, or resistance to discharge planning. For case managers and social workers, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. Empathy, active listening, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients, families, and the interdisciplinary care team to identify strengths, address barriers, and develop effective, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises, the impact of health-related social needs (HRSNs) on these situations, common behavioral responses seen in healthcare settings, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. Objectives: Describe why our patients and families are in […]

Register Here! CMSNE (1 CE) - Connecting the Dots: A True Collaboration in Pediatric Care Across Clinics and Communities Focused on the Value Community Health Workers Bring to Case Management - Webinar 1 RN, SW & CCM CREDITS PENDING FEE: $15 CMSNE Members $20 CMSA Members $30 Non-Members Join CMSNE for a lunch and learn webinar on Wednesday, September 16 at 12 p.m. ET for a collaborative presentation that will demonstrate how coordinated, cross-sector collaboration strengthens complex care management, improves health outcomes, and ensures that pediatric patients receive holistic, culturally responsive, and continuous support across healthcare settings and community environments. Through shared insights and real-world examples, it underscores the power of partnership in creating more connected, equitable systems of care. Speakers: Micayla Bickerton, RN Manager Care Management South Shore Health Melissa Crownover, LICSW Manager Pediatric Care Management. MGB For additional information, contact the CMSNE Chapter Office at https://www.cmsne.org/contact/ or email cmsne@comcast.net

CMSA Case Management Boot Camp Register Now Case Management is a growing health care profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often ‘learn on the job’ and are not exposed to knowledge and skills that advance the practice of case management. CMSA is filling this gap with an in-person CM Bootcamp offering for case managers looking to build their skills and experience. The term ‘boot camp’ originated from the military’s requirement for intensive, short-term training. CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through a three-part structure. If you have been a case manager for five years or less, are looking to change your area of practice, or advance your professional growth, this course is for you! Here’s a road map of the CMSA CM Boot Camp journey: Your Professional Footprint:  Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management defines the work. Deep dives into client/patient interactions, communication styles and motivational interviewing allow participants to practice using real-life situations […]

Register Here! Steering Your Case Management Practice Toward Success   6 CCM, RN & SW CEs anticipated CMSNE is hosting our annual Maine conference, Steering Your Case Management Practice Toward Success. This in person event will be held on Friday, September 25, 2026 in Portland, ME. Steering Your Case Management Practice Toward Success will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will support the evolving role of case managers with emerging content updates including Dementia care in the home, the current vaccine landscape, regulatory updates in Utilization Review, collaboration on innovation strategies supporting healthcare, and a critical closing session on Case Manager wellness. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. Overall Conference Objectives: Upon completion of this conference the attendees will be able to: Describe the benefits of the GUIDE model of managing dementia patients in the home. Discuss the national, local and ethical impact of changes to mandatory vaccine schedules through both patient and public health lenses. Summarize the impact of recent changes in Utilization Management. Examine the journey real-world innovators are navigating […]

Registration and Information Here! CMSA's 2nd Annual Virtual Leadership Conference 7 CEs (RN, SW, CCM, CDMS, CNCLP). Additional CPHQ available for Advanced Track Virtual (Live and On-Demand) Join us for the 2nd Annual CMSA Virtual Leadership Conference on October 3, 2026, themed Empowering Case Management Leaders: Advancing Care. Designed for case management professionals at every stage of leadership, this year's conference features two dedicated learning tracks—Advanced Leader and New Leader—with practical strategies, innovative ideas, and expert insights from top voices in the field. Attend live or access sessions on demand at your convenience. FEE: Early Bird: June 20 - August 14 Members: $249 Non-Members: $349 Standard: August 15 - October 2 Members: $279 Non-Members: $379 Download Conference Brochure Here!

Registration and Additional Details Coming Soon!

Save the Date for CM Week! October 11 - 17, 2026 Reconnect. Recognize. Reignite. Rise. Celebrating Us! Free CE's, Networking, Prizes, & More! More information coming soon.

Registration & Information Here Join the Rural Special Interest Group (RSIG) networking sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, October 26, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET Past recorded events may be accessed below, as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com