CMSA National offices will be closed Friday, July 3rd, in observance of the holiday. Our offices will reopen Monday, July 6th at 9 a.m. Eastern / 8 a.m. Central Wishing everyone a safe, happy, and relaxing Fourth of July! Thank you to the case managers and healthcare professionals who are caring for others throughout the holiday weekend. We hope you have time to celebrate, recharge, and enjoy the day.

Registration and Information Here! Aligning Behavioral Health Quality Measures with Real-World Care FREE WEBINAR CMSA, in partnership with TPN.health, brings you a timely and practice-focused webinar designed to support case managers and allied professionals working across the care continuum. TPN.health is a leading platform for accredited continuing education, offering live and on-demand learning experiences tailored to behavioral health and care management. This session explores the ongoing disconnect between behavioral health quality measures and the realities of day-to-day patient care. Through a real-world lens, participants will gain insight into common challenges and walk away with practical, actionable strategies to better align quality expectations with clinical practice. Attendees will learn how to improve care transitions, strengthen interdisciplinary collaboration, and apply real-world approaches to enhance behavioral health outcomes across settings. Continuing Education: Earn 1.0 CE credit while building practical skills for today's healthcare case manager. This activity supports interdisciplinary practice and may count toward select certificates. It is pre-approved for: Addiction Professional (NAADAC) Counselor (NBCC) LPCC (Licensed Professional Clinical Counselor) Licensed Mental Health Counselor (NY State) Marriage & Family Therapist (MFT) Psychologist LEP (Licensed Educational Psychologist) Social Worker This webinar aligns with CCM® continuing education focus areas—including Care Management, Psychosocial Support, and Quality […]

Register Here! From Surgery to Home: Care Coordination Strategies Under CMS TEAM This is an informational webinar. No CEs available. FREE WEBINAR Objectives  Learn how the CMS TEAM model works and what changes to expect as reimbursement shifts to episode-based care Understand the full patient journey under TEAM, from surgery through the 30-day recovery period across care setting Learn how cost and quality are measured, and what drives financial performance in bundled payment models Identify practical strategies to improve care coordination and transitions, helping reduce complications and support better patient outcomes CMS TEAM Model What is TEAM? The Transforming Episode Accountability Model (TEAM) is a mandatory, episode-based alternative payment model (APM) from CMS that shifts reimbursement from fee-for-service to value-based bundled payments for selected surgical procedures. Start date: January 1, 2026 End date: December 31, 2030 (5-year model) Participants: Selected acute care hospitals in designated geographic areas (CBSAs), with mandatory participation for included hospitals Core Concept TEAM holds hospitals financially accountable for the total cost and quality of care across a defined surgical episode, rather than paying separately for each service.  Episode begins: Hospital admission or outpatient procedure Episode ends: 30 days post-discharge Includes: All Medicare Part A and B services related to the episode (inpatient, outpatient, physician, post-acute, etc.)

Register Here! CMSA SE & NE Coalition - Wide Awake Local Anesthesia No Tourniquet (WALANT) Lunch and Learn Webinar 1 RN, CCM, NY State SW & NH Adjusters FEE: FREE for CMSA Members/NH and Northeast AOHN Members $20 for Non-members Wide Awake Local Anesthesia No Tourniquet (WALANT) is a surgical technique that allows many hand and wrist procedures to be safely performed in an office setting using local anesthesia without sedation or a tourniquet. Patients remain awake, enabling surgeons to assess movement and function during the procedure while reducing anesthesia related risks. WALANT improves efficiency, lowers costs, minimizes preoperative requirements, and shortens recovery time, creating a safe, convenient, and patient-centered alternative to traditional operating room surgery. Speaker: ARJUN DHAYALAN, MD

Register Here! Catastrophic Care Coordination: Managing Traumatic Brain and Spinal Cord Injuries across Workers' Compensation and Private Concierge Settings 1 hr RN and CCM FEE: Members: $0 Non-Members: $40 Abstract: Traumatic brain injuries (TBI) and spinal cord injuries (SCI) are among the most complex and resource-intensive conditions case managers encounter, often requiring lifelong coordination across multiple care settings and disciplines. This session will examine best practices for managing catastrophic injury cases within both Workers’ Compensation and Private Concierge care models, highlighting the distinct goals, challenges, and opportunities of each approach. Drawing on clinical neuroscience and case management expertise, presenters will discuss strategies for acute stabilization, rehabilitation planning, durable medical equipment procurement, home modifications, cognitive and behavioral support, community reintegration, and long-term care planning. Participants will also explore the critical role of communication and collaboration between internal (hospital-based) and external (field) case managers, with a focus on effective transitions of care, information sharing, and overcoming common system barriers. Attendees will leave with practical tools and evidence-informed strategies to enhance care coordination, improve functional outcomes, reduce avoidable readmissions, and support individuals living with catastrophic injuries across diverse care environments. Learning Objectives: Differentiate the roles, goals, and care coordination priorities of case managers working […]

Register Here! Join the Rural Special Interest Group (RSIG) Networking Sessions! CMSA's Rural SIG Advisory Panel will lead an interactive discussion. Topics will be chosen based on responses to the Rural SIG Survey sent to CMSA membership. Join us for the next LIVE NETWORKING session: Monday, July 27, 2026 2 p.m. PT | 3 p.m. MT | 4 p.m. CT | 5 p.m. ET Past recorded events may be accessed below, as well. This is a CMSA Member Only event. If you would like to join CMSA, please visit https://cmsa.org/membership/ to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register Here! Monthly Office Hours for Members Join us each month for an open, informal space designed just for CMSA members to connect, ask questions, and get real-time support. Office Hours are an opportunity to engage with CMSA staff and community members to help you get the most from your membership. Bring your questions, share your experiences, or simply listen in. When: Wednesday, July 29th, 2026 | 1 - 2 p.m. ET Fee: $0

Register Here! CMSA All Florida - Dinner & CEU Event - Ethical Practice in Case Management: Navigating Complexity with the CCMC Code and CMSA Standards This session will provide 1 ethics credit for RN, SW and CCM's. FEE: FREE for CMSA/All Florida Members $25 for Non-member This session will take a look at the ethical issues with complex rehab patients. When: Wednesday, July 29 Registration 5 p.m. ET | Dinner 5:30 p.m. ET | Program 5:45 p.m. ET Where: Encompass Health 6400 Edgelake Drive, Sarasota, FL 34240 Speaker: Colleen Morley, DNP, RN, CCM, CMAC, CMCN, CMGT-BC, ACM-RN, FCM, FAACM

Registration & Information Here Quarterly New Member Town Hall! CMSA's quarterly New Member Town Hall aims to connect new members to peers & existing members, help inform about opportunities CMSA provides, and assist with navigating CMSA's resources. August's Town Hall will welcome new members who joined before August 12th, 2026! When: Wednesday, August 12, 2026  Time: 5 - 6 p.m. ET Cost: Free to Members

Register Here! CMSNE (1.25 CE) - Management of Workplace Bullying in Healthcare: Tactical and Ethical Guidance for Professional Case Management - Webinar 1.25 RN, SW, CCM ethics credits pending FEE: $15 CMSNE Member $20 CMSA Member $30 Non-Member Join CMSNE for an insightful presentation that explores the latest manifestations of bullying, and their impact on patients, plus the workforce. Strategies and resources to proactively address these situations will be presented, along with emerging legal and regulatory landscape. Engage in this powerful session to provide the professional workforce tactical and ethical guidance on how to master this industry disruptor. Behavioral learning objectives: 1. Define the recent incidence, scope, and organizational impact of bullying for the healthcare workplace 2. Identify ethical implications for interprofessional practice 3. Apply knowledge on quality monitoring systems to mitigate incivility in the health care workplace. 4. Identify relevant legislation, professional initiatives, and established standards of practice for case management. Speaker: Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM  

Register Here! Compassionate Communication with Patients and Families in Crisis 1 hr RN, SW, and CCM FEE: Members: $0 Non-Members: $40 Abstract: Working with patients and their families in healthcare often means supporting individuals during times of crisis. These situations may present in many ways, including expressions of anger, refusal to participate in care, unrealistic expectations, repeated questioning, or resistance to discharge planning. For case managers and social workers, recognizing the underlying causes of these behaviors is essential to effectively addressing the crisis and helping patients move forward. Empathy, active listening, and collaborative problem-solving are critical skills for successfully navigating these challenging situations. Case managers are uniquely positioned to partner with patients, families, and the interdisciplinary care team to identify strengths, address barriers, and develop effective, patient-centered solutions. This presentation will explore why patients and families experience healthcare-related crises, the impact of health-related social needs (HRSNs) on these situations, common behavioral responses seen in healthcare settings, and proactive strategies case managers can use to promote positive outcomes. Interactive case studies and audience participation will be used to illustrate best practices and practical approaches that attendees can apply in their own practice. Objectives: Describe why our patients and families are in […]

Register Here! Behavioral Health Special Interest Group Networking Session The Behavioral Health Special Interest Group is a collaborative community within CMSA dedicated to advancing knowledge and practice in mental health and substance use case management. Case managers working in behavioral health often navigate complex systems of care, coordinate across multiple providers, and support individuals and families facing unique challenges. This SIG provides a space to exchange expertise, explore evidence-based approaches, and share real-world solutions for integrating behavioral health into whole-person care. Tuesday, August 18th, 2026 | 2 p.m. ET Cost: Free to Members

Register Here! CMSA Southeast Coalition Webinar Hosted by CMSA Houston/Gulf Coast - The Invisible Patient 1 RN, SW, CCM pending Tuesday, August 18 5:30 p.m. - 7 p.m. CT FEE: FREE for CMSA Members $15 Non-members Speaker: Dr. Raven Watson, PhD

Register Here! CMSA Sacramento Education Virtual Meeting - What Case Managers Need to Know About Medicare, Healthcare Costs, and Coverage Changes FREE WEBINAR Wednesday, August 19, 2026 5 - 6:30 p.m. PT | 7 - 8:30 p.m. CT | 8 - 9:30 p.m. ET The Medicare landscape is changing rapidly. New legislation, prescription drug reforms, rising healthcare costs, and evolving Medicare Advantage plans are creating new challenges and opportunities for beneficiaries. This session will provide an overview of the most significant Medicare developments affecting older adults today, including changes resulting from the Inflation Reduction Act, shifts in Medicare Advantage benefits, prescription drug affordability initiatives, and other emerging healthcare trends. Participants will leave with a clearer understanding of the issues impacting Medicare beneficiaries and the resources available to help them navigate an increasingly complex healthcare system. Learning Objectives: Review significant Medicare and healthcare policy changes affecting beneficiaries in 2026. Understand how prescription drug reforms and Medicare Advantage changes may impact beneficiary costs and coverage. Recognize common Medicare-related challenges faced by older adults and their families. Identify educational resources and strategies that support informed Medicare decision-making. Touchpoints: Patient advocacy Access to care Healthcare system complexity Medicare barriers and navigation challenges Impact of […]

Register Here! Join us for the August 2026 International Special Interest Group Networking Session! CMSA's International SIG Advisory Panel will lead an interactive discussion about case management across the international spectrum of healthcare settings. Thursday, August 20th, 2026 9a Pacific | 10a Mountain | 11a Central | 12p Eastern This event is open to members and non-members! If you would like to join CMSA, please visit https://cmsa.org/membership/to learn more! For questions, contact Ashton Roach, aroach@parthenonmgmt.com

Register Here! CMSNE (1 CE) - Connecting the Dots: A True Collaboration in Pediatric Care Across Clinics and Communities Focused on the Value Community Health Workers Bring to Case Management - Webinar 1 RN, SW & CCM CREDITS PENDING FEE: $15 CMSNE Members $20 CMSA Members $30 Non-Members Join CMSNE for a lunch and learn webinar on Wednesday, September 16 at 12 p.m. ET for a collaborative presentation that will demonstrate how coordinated, cross-sector collaboration strengthens complex care management, improves health outcomes, and ensures that pediatric patients receive holistic, culturally responsive, and continuous support across healthcare settings and community environments. Through shared insights and real-world examples, it underscores the power of partnership in creating more connected, equitable systems of care. Speakers: Micayla Bickerton, RN Manager Care Management South Shore Health Melissa Crownover, LICSW Manager Pediatric Care Management. MGB For additional information, contact the CMSNE Chapter Office at https://www.cmsne.org/contact/ or email cmsne@comcast.net

Register Here! From Symptom to Signal: What the Evidence Says About AI-Supported Patient Engagement in Cancer, Palliative, and Chronic Care FREE WEBINAR 1 hr RN, SW, CCM Abstract: Case managers absorb the consequences of a fragmented delivery system. The typical Medicare beneficiary consults seven physicians across four practices annually, and direct communication between hospital physicians and primary care occurs in as few as 3–20% of discharges. The burden concentrates in the populations case management serves most intensively: 3.85 million adult 30-day readmissions each year at a mean cost of $16,300; half of older adults attend the emergency department in the final month of life; and approximately half of emergency presentations by patients with cancer are classified as preventable. These pressures coincide with a nursing workforce in which almost 40% report intention to leave within five years, and with 63 million family caregivers — the majority without formal medical training — sustaining care at home. Patients, meanwhile, have adopted new tools independently: most Americans who seek health information online now regard AI-generated content as at least somewhat trustworthy. The trial evidence is more instructive than either enthusiasm or skepticism alone. Electronic patient-reported outcome monitoring in oncology prolonged survival and reduced emergency […]

Register Here! Military / VA / DoD / DHA (MVD) Special Interest Group Networking Session The Military / VA / DoD / DHA (MVD) Special Interest Group is a dedicated space for case managers serving Veterans, service members, and their families to connect, collaborate, and grow. Hosted quarterly by the MVD Planning Committee, this forum brings together professionals across the VA, military facilities, Department of Defense, and Defense Health Agency to exchange insights, share resources, and strengthen practices that drive better patient outcomes. This is normally a CMSA Member only benefit for our case managers who are serving active service members, Veterans, and their families within the military services, DoD/DHA and Veterans Affairs. For the month of September, CMSA membership is NOT required, and any case manager working within the military organizations, VA, DoD/DHA or contract organizations supporting these patients may join.  Designed specifically for case managers working in these settings, this is more than a networking opportunity—it’s a meaningful member benefit that supports your professional development while connecting you with peers who understand the unique challenges and impact of your work. Join the conversation, expand your network, and be part of advancing care for those who serve. Thursday, September 26 11 a.m. HT […]

Register Here! Steering Your Case Management Practice Toward Success 6 CCM, RN & SW CEs anticipated CMSNE is hosting our annual Maine conference, Steering Your Case Management Practice Toward Success. This in person event will be held on Friday, September 25, 2026 in Portland, ME. Steering Your Case Management Practice Toward Success will provide healthcare and case management professionals with practical professional and personal tools, which are designed to help navigate today’s rapidly changing environment. The program will support the evolving role of case managers with emerging content updates including Dementia care in the home, the current vaccine landscape, regulatory updates in Utilization Review, collaboration on innovation strategies supporting healthcare, and a critical closing session on Case Manager wellness. Participants will leave with actionable strategies to remain resilient, collaborative, and effective within today’s healthcare system. Overall Conference Objectives: Upon completion of this conference the attendees will be able to: Describe the benefits of the GUIDE model of managing dementia patients in the home. Discuss the national, local and ethical impact of changes to mandatory vaccine schedules through both patient and public health lenses. Summarize the impact of recent changes in Utilization Management. Examine the journey real-world innovators are navigating to […]

Registration & Information Here! Alamo Chapter of CMSA - Fall Conference 6 SW, Nursing, and CCM Saturday, October 3 8:30 a.m. - 5:30 p.m. CT Voigt Center in Hollywood Park 700 El Portal Dr. San Antonio, TX 78232 FEE: $110 Members & Non-Members Join the Alamo Chapter for their in-person annual conference. This years theme: Exploring the Seas of Care: Sailing the Waves Together We will have 6 wonderful and informative speakers with breakfast and lunch included. For additional information, contact the Alamo Chapter Office at 210-632-1701 or through their contact page on their website. Alamo Chapter CMSA - Contact Us

Registration & Information Here! 2026 CMSA of the Chesapeake Mini Conference 3.5 SW, RN, and CCM Offering in-person and virtual! Saturday, October 10 9:30 a.m. - 2:30 p.m. ET The Coordinating Center 8531 Veterans Highway Millersville, MD 21108 FEE: $60 Non-Members (In-person & virtual) $40 Members (In-person & virtual) $250 Sponsors $400 Speaker Sponsor Interested in sponsoring the event? Contact Johanna johanna@rsirecruit.com One Day. Three Topics. A Last Impact. Speakers: Michael Watts American Legion State Chairman "Be the One" - Suicide Prevention training focusing on veterans and first responders (1.5 CEUS) Carla Gates, MHS, BS, RN-CDE "A Brief History of Mental Healthcare in the US and How it Impacts Attitudes to Care Today" (1 CEU) Christina Kokorelis, M.D. Managing Postural Orthostatic Tachycardia Syndrome (POTS) and Related Disorders (1 CEU) Any questions or concerns, please email cmsa@cmsachesapeake.org

Save the Date for CM Week! October 11 - 17, 2026 Reconnect. Recognize. Reignite. Rise. Celebrating Us! Free CE's, Networking, Prizes, & More! More information coming soon.

Registration & Information Here! CMSA Detroit Fall 2026 Conference - 30 Years of Impact: Driving the Future of Case Management 5 CEU's Thursday, October 15 7:30 a.m. - 4:30 p.m. ET San Marino Club 1685 E Big Beaver Rd Troy, MI 48083 FEE: $60 Members $96 Non-Members Registration deadline is September 28! Discover the future of case management at CMSA Detroit's Fall Conference, featuring timely insights on ethical AI, care collaboration, palliative care, professional ethics, and mental health. Earn 5 CEUs while gaining practical strategies to strengthen your practice, advocacy, and impact. Speakers: Dr. Michele White, Ph.D., LPC, LLP Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM Patrice Lindo, MBA, M.Ed Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM University of Michigan Palliative Care Panel For additional questions or concerns, contact CMSA Detroit at (248) 663-4103 or at info@cmsadetroit.org

Save the Date! Alamo Chapter of CMSA - CM Week Mixer Wednesday, October 21 5:30 - 7:30 p.m. CT Join us in celebration of National Management Week with ACCMSA! Continuing education credits have been applied for SW, Nursing, and CCM. Location details TBD. More information coming soon! Visit ACCMSA.org for updates and event information.